Television Services

Once you’ve decided which TV is the right one for you, we can help you set it up so it’s ready to go and remove and recycle your existing one too. Simply add both the Installation and Recycling Service options to your basket along with your new TV.

If your TV is coming directly from the supplier, we can still install it. Just give us a call on 0345 604 8835 once you’ve bought your TV.

We want your installation to go as smoothly as possible so you can start binge-watching box sets straight away. The information below includes a few things to check before purchasing.

If you have any questions, give us a call on 03456 049 049, use our Live Chat function or pop into your nearest John Lewis & Partners. We’ll be happy to help.

For support on an existing television or related product, please visit our support hub.

These services are available for most parts of the country, but do check that we offer these services in your area by scrolling down to the exceptions section at the end of our delivery page; these restrictions normally apply to remote rural and highland and island postcodes.

Please check the pre-conditions we need you to meet before you order, then select the appropriate installation and/or recycling service as you order your product in one of our stores or online.

Installation may not always be available if you select next day delivery for your appliance, or if the product is coming directly from a supplier.

For supplier-direct delivery, check if the service is available by calling 0345 604 8835 to purchase.

We also offer home appliance installation and recycling services - find out more

Find out more about regulations concerning the disposal of electrical appliances (WEEE)