Our free appointments
In-store (60 minutes)
These are ideal if you’d like to have a look and feel of the items and materials in person
Virtual (30 minutes)
Speak to our stylists on a video or phone call from the comfort of your home
Just walk in
For quick advice and inspiration for starting your project, visit us in store
What our appointments include
| Personalised advice and inspiration for your budget and needs, from basic accessories to full room redesigns |
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In-store and virtual appointments available at a time that works for you |
Collaborate with our British Academy of Interior Design trained Stylists. We have over 70 Stylists around the UK |
We’ll send you a personalised shopping list on the products discussed throughout the project |
Digital mood boards, 2D floorplans and 3D imagery may be created to help visualise how products work in your space |
How it works
Step 1
Book an in-store or virtual appointment with us at a time that suits you, providing information about your project so we can understand your needs
Step 2
We’ll start by discussing your ideas, inspiration and requirements before agreeing next steps on the project together
Step 3
Your Home Design Stylist will work on your project, using their industry-recognised experience and our vast range of products to create a bespoke design for you
Step 4
We’ll provide you with your design using moodboards, 3D Imagery and a personalised shopping list. Your Stylist will then work with you every step of the way to bring your project to life
Ideas and inspiration
Our Stylists like to keep up with a range of styles. Here are some of their favourites.
Our stylists are here to help
"Whether you’re refreshing a single room or reimagining your entire home, I’ll work closely with you to bring your vision to life. With a focus on quality, craftsmanship, and timeless design, I’ll help you create a space that’s as functional as it is beautiful."
FINN-BARR - Partner & Home Design Stylist
"I'll help you create your signature home style. With expert guidance we can explore the key elements by introducing texture, pattern and colour combinations. Add stylish features and beautiful pieces to personalise your home."
SHAREEN - Partner & Home Design Stylist
“I always use my interior expertise to help customers bring their ideas to life, building looks that reflect their individual personalities and style to have a house they are proud of and works for them.”
ELLIE - Partner & Home Design Stylist
£100 off £1,000, £300 off £2,500 or £750 off £5,000 selected Home
My John Lewis members get £100 off £1,000, £300 off £2,500 or £750 off £5,000 selected Home when you book an in-store or virtual Home Design service appointment. T&Cs apply.
Terms and conditions
Up to £750 off home with home design service appointments
1. One offer per qualifying transaction can be redeemed and the offer can only be used once.
2. This offer is valid on selected Home products only.
3. This Home Design Service appointment offer is valid from 7th January 2026 until further notice. The Promotion applies to qualifying transactions made within this period.
4. To redeem online the customer will be provided with a code at the end of their In-Store or Virtual Home Design Service Appointment.
5. To redeem in-store the Partner processing the transaction will apply the offer upon confirmation that the Customer is a My John Lewis member and has had a Home Design Service Appointment. To confirm your membership, please show your My John Lewis card.
6. To qualify for this Promotion you must be a new or existing My John Lewis member. Online customers must be logged in to your johnlewis.com online account, and have your My JL member number registered to that account. Customers in store should have their My John Lewis card scanned or speak to the Partner processing their transaction when completing the purchase at the checkout.
7. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery.
8. Eligibility for the offer is only valid for each customer up to 3 months after the date of the customer's Home Design Service Appointment.
9. To qualify for this offer you must book and have attended an in-store or virtual Home Design Service appointment, then you need to purchase qualifying Home products in one transaction online or in-store (see exclusion details below).
10. If all other eligibility is met the customer will receive £100 off their purchases when they spend £1,000.00, £300 off their purchases when they spend £2,500.00 and £750 off their purchases when they spend £5,000.00 or more until further notice.
11. The offer will be apportioned against applicable items. The value of the offer will be deducted from any refund received. For the avoidance of doubt, please see the examples below; Example – once the threshold of £1,000 / £2,500 / £5,000 is reached, if one product makes up 50% of your total basket value then 50% of the £100 / £300 / £750 offer (£50 / £150 / £375) will be redeemed against this product
12. This offer cannot be used in conjunction with any other money off offer, except save offers where the price has already been reduced. This offer is single use only and once used, cannot be used again.
13. The offer cannot be exchanged for cash.
14. This offer cannot be redeemed on items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
15. Exclusions include: Small and Large Electrical Appliances, Tapi, made to measure orders, Fitted Kitchens, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, John Lewis Opticians, Kuoni and Bureau de change. This offer cannot be used at Swindon Outlet.
16. Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
17. The offer is only available for products purchased for personal non-commercial use. John Lewis reserves the right to not sell products to customers where it has grounds to believe that such products are being purchased for commercial use.
18. John Lewis & Partners reserves the right to remove this offer at any time.