Home Furnishing

services

We know that the process of buying something new for your home doesn't always end when you get the product home. Sometimes you need to build or install it, sometimes you need to dispose of your old model. That's where we can continue to help with some handy home after-sales services. We also offer a range of installation and disposal services when you buy a large appliance from us.

Mattress & divan disposal

Mattress & divan disposal

For £24.95, when we deliver your new mattress or divan we can collect your old one and dispose of it responsibly

Need to know

The charge for this service is £24.95, and includes the collection of one existing item that's being replaced by the new. If you buy more than one eligible mattress or divan, you'll also need to buy the collection service for each individual item you want us to take away

We'll remove and dispose of all packaging for your new mattress or divan responsibly.

We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

We can only offer the disposal service when your new mattress or divan is being delivered by our green van crew, and not by our suppliers or third-party couriers

Sofa re-use

Sofa re-use

The sofa re-use scheme is our first not for profit service. When you buy a new sofa from our shops, for just under £45 you can arrange to have your old one collected from your home at the same time. We'll then make sure it's re-used or recycled in conjunction with local charities, with the aim of supporting disadvantaged communities.

Need to know

The charge for this service is £44.97, and it's only available when you buy a sofa in one of our shops.

We work with the Furniture Re-use Network (FRN), a national co-ordinating body for 300 UK re-use organisations that collect a wide range of household items to pass on to people in need.

We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

Find out more

Barbecue assembly

Barbecue assembly

For £40, we'll assemble your new barbecue before we deliver it so that you can get cooking straight away

Need to know

The charge for this service is £40

Please check the product page to see if the service is available on your chosen barbecue

Please make sure we can access the location for the barbecue when we deliver

You'll need to attach a gas bottle or add charcoal yourself

Barbecues buying guide

Bedstead assembly

Bedstead assembly

For £29, when we deliver your new bedstead
we'll also assemble it for you

Need to know

The charge for this service is £29

We'll remove and dispose of all packaging for your bedstead responsibly, but can't offer disposal of your old one (only mattresses and divans)

Please make sure we can access the location for the bed when we deliver and that we have enough room to build it

We can only assemble bedsteads delivered by our green van crew, and not those delivered by our suppliers or third-party couriers

Lighting installation

Lighting installation

When you buy lighting in our shops, you can arrange for our trained team to install wall, ceiling or outdoor lights to an existing safe wiring point, on domestic premises.

All our installers are NICEIC-trained (National Inspection Council for Electrical Installation Contracting).

need to know

The charge for this service is £59 for the first light, and £45 for each additional light. It's only available if you buy your lighting in our shops

We'll check the polarity and earthing of the required circuit

We'll also remove and dispose of packaging for your new light responsibly, but can't offer disposal of any old lights

The service excludes recessed lights, or anything over 10' high

For safety we'll need to switch off the mains power at the consumer board; this may mean you need to reset timers and so on once we've finished. (Sorry, but we're not liable for products on other circuits that fail to work once power is reconnected).

We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers

If we suspect the presence of asbestos in any textured ceilings or walls, we may not be able to complete the installation

Please make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them

If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating. The higher the rating, the more protected it is, and for outdoor or bathroom lighting you need a minimum IP44 rating

Find out more about IP ratings

We're sorry that we can't carry out lighting installations in all postcodes - check for exclusions here