Home Furnishings

White wooden bed frame with deep quilted mattress and pillows in a bright modern bedroom by a window
White wooden bed frame with pocket sprung mattress in bright modern bedroom with window, lamp and chair
Our services

Home Furnishings

Whether you need help building or installing your new furniture or disposing of an old mattress, we offer after-sales services in our shops and online.

Mattress disposal

What is this? When we deliver your new mattress, we can collect your old one and dispose of it responsibly Need to know

  • The charge for this service is £39.95

  • The price includes the collection and disposal of an existing mattress that a new one is replacing

  • If you buy more than one eligible mattress, you'll also need to buy the collection service for each individual item you want us to take away

  • We'll remove and dispose of all packaging for your new mattress responsibly

  • We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees or anyone working on our behalf

  • We can only offer the disposal service when your new mattress or divan is being delivered by our own van crews, and not by our suppliers or third-party couriers

 What you need to do

  • Ensure your item is stripped of any bed linen and is ready for collection

  • Ensure the goods to be collected are reasonably hygienic

What we'll do

  • Remove your old mattress and ensure it’s recycled with a registered recycling company that complies with all current standards

What we won't do

  • We won’t strip the bed linen from your old mattress

  • We won't collect any item that we believe constitutes a health and safety risk to our employees or anyone working on our behalf

View the mattresses buying guide

Bedstead assembly

What is this?

When we deliver your new bedstead, we'll also assemble it for you  

Need to know

  • The charge for this service ranges between £35 and £150

  • We'll remove and dispose of all packaging for your bedstead responsibly

  • We can't offer disposal of your old bedstead (only mattresses and divans)

  • When we deliver, please make sure we can access the bed location and that there is enough room for us to build it

  • We can only assemble bedsteads delivered by our own crews, and not those delivered by our suppliers or third-party couriers 

View beds buying guide

Clearabee sofa collection service

What is this?

Buy a new sofa from us, online or in store, and you can arrange to have your old one collected at the same time.

Collections come with a 100% landfill diversion guarantee. As upholstered furniture can't be recycled, your old sofa will be converted into energy to help power production plants.  

Who are Clearabee?

The UK’s largest household furniture and sofa collection company. Their service includes: two-person collection, SMS alerts so you can track your collection, and offset of emissions from collections through Clearabee’s three carbon forest projects.  

Need to know

  • The charge for this service starts at £109 for one item and goes up to £309 for five items. 

  • Up to five items are accepted per order. Larger items that come in two pieces, such as corner sofas, count as two items. 

  • Prices are fixed based on the number of items you’d like picked up, so you'll know exactly what you're paying before you book. 

  • The service is only available when you buy a sofa or armchair with us.

  • This is a nationwide sofa collection service, excluding Northern Ireland.

Learn more about Clearabee

Mirror & Wall Art hanging service

What is this?

We can hang your new mirror or wall art when we deliver it, so that you can enjoy it straight away  

Need to know

This service costs £40 and you can buy it alongside your new product. It includes: 

  • Unpacking your new product and taking away the packaging for responsible disposal 

  • Agreeing on a safe and suitable fixing position for it with you 

  • Supplying and using the correct fixings for your wall type

View wall art buying guide

Barbecue assembly

What is this? We'll assemble your new barbecue before we deliver it so that you can start cooking straight away  

Need to know

●  The charge for this service is £75

●  If you buy more than one eligible barbecue, you'll also need to buy the assembly service for each individual item you want us to assemble

●  We'll remove and dispose of all packaging for your new barbecue responsibly

●  We can only offer the assembly service when your new barbecue is being delivered by our own van crews, and not by our suppliers or third-party couriers

 What you need to do

●  Ensure there is adequate access for our crews to put the assembled barbecue where required

●  If you have purchased a gas BBQ, you will need to complete a gas leakage test before the product's first use

 What we'll do

● Prebuild your new BBQ and deliver it assembled to your home, and place it where required

What we won’t do

● We will not connect the gas cylinder to your new product

View barbeques buying guide

Barbecue disposal

What is it?

When we deliver your new barbecue, we can collect your old one and dispose of it responsibly   

Need to know

●   The charge for this service is £25

●  The price includes the collection and disposal of an existing barbecue that's being replaced by a new one

●  If you buy more than one eligible barbecue, you'll also need to buy the collection service for each individual item you want us to take away

●  We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees or anyone working on our behalf

●  We can only offer the disposal service when your new barbecue is being delivered by our own van crews, and not by our suppliers or third-party couriers

What you need to do

●  Please disconnect the old BBQ from the gas bottle before the delivery crew arrives, as we are unable to disconnect your gas connection

●  Ensure the BBQ is emptied and clean (no food waste, grease, charcoal, wood)

●  Remove any accessories you wish to keep

●  Provide a clear and unobstructed route to remove the BBQ for disposal

What we'll do

● Remove your old barbecue and ensure it's disposed of in an environmentally friendly way

What we won’t do

●  Remove an existing ceramic BBQ

●  Disconnect your gas bottle

●  Empty or clean your barbecue

●  Collect any item that we believe constitutes a health and safety risk to our employees or anyone working on our behalf 

View barbeques buying guide

Lighting installation

What is this?

When you buy lighting in our shops, you can arrange for our trained team to install wall, ceiling or outdoor lights to an existing safe wiring point on domestic premises

Need to know

  • The charge for this service is £59 for the first light, and £45 for each additional light

  • It's only available if you buy your lighting in our shops

  • We'll check the polarity and earthing of the required circuitWe'll also remove and dispose of the packaging for your new light responsibly

  • We can't offer disposal of any old lights

  • CFL and LED bulbs should be recycled at your nearest recycling bank, which will be found at www.recycle-more.co.uk (opens in a new window)

  • All our installers are NICEIC-trained (National Inspection Council for Electrical Installation Contracting)

  • The service excludes recessed lights or anything over 10" highFor safety, we'll need to switch off the mains power at the consumer board

  • This may mean you need to reset timers and so on once we've finished

  • We're not liable for products on other circuits that fail to work once power is reconnected

  • We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers

  • If we suspect the presence of asbestos in any textured ceilings or walls, we may not be able to complete the installation

  • Please make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them

  • If the light is for outdoors or the bathroom, you'll need to check the IP (Ingress Protection) rating

  • The higher the rating, the more protected it is, and for outdoor or bathroom lighting, you need a minimum IP44 rating

View lighting buying guide

View bulbs, switches and dimmers buying guide

Postcodes excluded from lighting installation service

We're sorry that we can't carry out lighting installations nationwide - please check the exclusions list below

AB36-38

B99, BB94, BD97-98, BL11, BL78, BN50-52, BN88, BN99, BS80, BS98, BT1-94

CA1-28, CA95, CA99, CF30, CF91, CF95, CF99, CH25-34, CH70, CH88, CH99, CM92, CM98-99, CT50, CW98

DE99, DG1-14, DG16, DH97-99, DN15-16, DN18-21, DN31-41, DN55

E77, EH91, EH95, EH99

FK17-21, FY0

G9, G58, G70, G79, G90, GU95, GY1-10

HR3, HR5, HS1-9

IM1-9, IM99, IP98, IV1-28, IV40-49, IV51-56, IV63, IV99

JE1-5

KA4, KA16-19, KA26-28, KW1-17, KY99

L67-68, L70-75, LA1-23, LD1-8, LE21, LE41, LE55, LE87, LE94-95, LL15-78, LN7-9, LN11-13, LS88, LS98-99

M61, M99, ME99, MK77

NE19, NE48-49, NE67-71, NE82-83, NE85, NE88, NE92, NE98, NG70, NG80, NG90, NP7-8, NR99

OL95

PA20, PA21-24, PA26-38, PA41-49, PA60, PA61-78, PA80, PE23-25, PE99, PH10-PH12, PH15-26, PH30-44, PH49, PH50, PH6, PH8-9, PL25-PL26, PL30- PL31, PO30-PO41, PR0, PR11

RH77

S49, S96-99, SA2-11, SA14-18, SA33-48, SA61-73, SA80, SA99, SL60, SL95, SN38, SN99, SO97, SR9, SS22, SS99, ST55, SY10, SY15-25, SY99

TD12, TD15, TD8-9, TR21-25, TS12, TS13

UB18

WA55, WA88, WD99, WF90, WR78, WR99

YO62, YO90-91, YO95

ZE1-3

Furniture Assembly Service

Our service is available on a range of furniture items

Service includes:

  • Building of this item and placing in the room of your choice

  • Removal and responsible disposal of all packaging

  • Fixing to the wall if required

This service does not include:

  • Ongoing maintenance such as varnishing, tightening or dismantling

  • Moving, dismantling or disposing of other furniture  Please note, we'll need space to deliver, unpack, build and place the item after assembly. Please make a clear space for the item to be moved and placed where you want it.