Buying guides
For your peace of mind, we offer a 60-night sleep comfort trial period on selected John Lewis mattresses.
To qualify for this trial, you need to buy a mattress protector in the same transaction. If you want to exchange your mattress, visit your nearest shop and we’ll recommend an alternative to suit you.
TYPES OF MATTRESSES
Find the best mattress for all your family’s sleeping needs with a choice of anti-allergen mattresses, latex mattresses, hybrid foam and sprung mattresses, orthopaedic mattresses, children mattresses, cot mattresses and bed in a box mattresses, and sustainable mattresses
Open Spring
This range includes the Essential Collection.
These mattresses are more affordable - due to the construction, type of spring and filling content and are perfect for occasional use such as in a guest bedroom
Pocket Spring
Foam & Memory Foam
Choosing the right mattress for you
What kind of sleeper am I?
The most important factor to consider when sleeping is spine alignment. You want to achieve a neutral spine exactly the same as when you sit or stand correctly - therefore choosing the correct tension for the right support is crucial.
MATTRESS FOR FRONT SLEEPERS
You’ll usually need a mattress with more support so there are fewer gaps between your body and the mattress. The aim is to maintain a neutral position in your spine and neck - consider going without a pillow if necessary.
MATTRESS FOR SIDE SLEEPERS
You’ll need a softer spring to allow your shoulders and hips to sink into the mattress, keeping the spine straight without causing pressure points on the joints.
MATTRESS FOR BACK SLEEPERS
Check that the tension of the mattress allows the bed to cushion right into your lower back so there’s no gap. Try sliding a hand underneath the base of your spine; if it’s easy to do, the mattress may be too firm; if there is no room, the mattress may be too soft and not giving you the right support.
Visit your local John Lewis & Partners shop to try out our full range of mattresses and speak to a partner for helpful advice on choosing the best mattress for you
Mattress Tension Guide
Spring tensions of a mattress are usually described as soft, medium or firm. This can give the impression that the mattress will feel this way. In fact, these three tensions are directly linked to your body weight on the mattress and the size of the chosen mattress. You can check the tension of your mattress to see if it’s too soft or too firm for your sleep needs.
Split Tension Mattresses
Split-tension mattresses are available in shops, and zip-and-link mattresses are two separate mattresses that you can zip together to create a full bed or keep them unzipped for use as two separate beds instead. This allows couples to maintain their individual comfort needs if their mattress preferences or tensions are different, and creates independent sleep surfaces, reducing disturbance from the other person during sleep. Find out more about split tension or zip link mattresses by visiting your local shop and speaking to a helpful partner
Mattresses Sizes
Bespoke mattress size options can be made to order, direct from the supplier - please ask in our shops. The supplier will deliver within 4-6 weeks.
Bespoke mattress size options can be made to order, direct from the supplier - please ask in our shops. The supplier will deliver within 4-6 weeks.
JOHN LEWIS MATTRESS GUARANTEES
Most John Lewis & Partners-branded adult mattresses and divan bases are guaranteed for seven years from the date of purchase, with a selection guaranteed for two years.
John Lewis Mattress Collections
The full John Lewis mattress range features a wide variety of mattresses that come in different tensions, types and sizes to suit all sleep needs. Choose from our pocket spring Natural and Classic collections or the open spring Essential collection for superior support and lasting comfort. For a combined foam and spring mattress that helps regulate body temperature, opt for the Climate collection or consider our premium Ultimate mattresses with innovative high-density springs to respond and support your body.
NATURAL COLLECTION
Our best selling Natural Collection is our most sustainable range. Handmade in Yorkshire it has a range of natural fillings chosen for their comfort and moisture-wicking properties and has a natural fire retardant cover that’s free from chemical treatment. It’s also fully recyclable at its end of life with zero to landfill, thanks to a completely glue-free design. We will recycle it for you when you purchase your new mattress with us in years to come.
NATURAL COLLECTION
Our best selling Natural Collection is our most sustainable range. Handmade in Yorkshire it has a range of natural fillings chosen for their comfort and moisture-wicking properties and has a natural fire retardant cover that’s free from chemical treatment. It’s also fully recyclable at its end of life with zero to landfill, thanks to a completely glue-free design. We will recycle it for you when you purchase your new mattress with us in years to come.
CLASSIC COLLECTION
Individual pocket springs provide even support, complemented by layers of polycotton fillings and luxurious hand-tufted fillings.
Essentials Collection
The Essentials Collection is ideal for guest beds and occasional use. It provides even support through individual pocket springs that move independently around your body.
Climate Collection
Innovatively designed to regulate the mattress surface temperature while you sleep. Materials infused with copper beads, store and release the heat produced by your body to regulate temperature.
ULTIMATE COLLECTION
The hand-crafted Ultimate collection is an exclusive range of luxury mattresses to transform the quality of your sleep. Each features our spring systems layered with sustainably sourced fine tree silk, Alpaca wool and soft pashmina.
Want to try before you buy? Speak to a partner in-store about our full range of mattresses and find the best mattress for your sleep needs. We can also offer split tensions and bespoke sizes in store.
Want to try before you buy? Speak to a partner in-store about our full range of mattresses and find the best mattress for your sleep needs. We can also offer split tensions and bespoke sizes in store.
GETTING STARTED WITH YOUR MATTRESS
1 - Your mattress may have compressed slightly during transportation, this is perfectly normal, and it will soon resume its natural shape and size
2 - If you have purchased a roll-up mattress, please ensure that it is unrolled and placed within its cover on a bed in a warm room for 24 hours before use, to allow it to regain its normal shape
3 - Ensure the room is well-ventilated and leave the covers on the bed pulled back during the day for the first few weeks - that way the naturally occurring smell from natural fillings will dissipate
4 - Choose free delivery within a few days or opt for mattress next day delivery from £19.95
5 - Once unwrapped, leave the mattress uncovered for a few hours to let it breathe
6 - You may notice a slight odour after the mattress has been taken out of its packaging - the fillings will occasionally release a smell but it is no cause for concern and will dissipate once the mattress has been well aired
7 - Your new mattress may feel slightly different and strange at first, so please allow time for your body to adjust and for the fillings to settle
8 - Air your mattress for 4 hours after delivery to freshen and remove any odour from storage
MATTRESS CARE (aftercare)
- Rotate your double-sided mattress head to foot and turn it over completely once a fortnight for the first 12 weeks, then once a month (single-sided mattresses don’t need to be turned)
- Rotate latex and memory foam mattresses through 180 degrees monthly
- Air your mattress on a weekly basis by turning back the bed linen for a few hours after you get up
- Use a mattress protector or an under blanket below the sheet
- If you want to wash a mattress or clean a memory foam mattress, you can clean it every few months with a soft brush, do not vacuum as this can damage the filling
- Clean spills with a dry cloth, then sponge with a slightly damp cloth and a mild detergent solution
ORDERING YOUR MATTRESS
How to pay (Interest Free Credit)
If you’re spending £1000 or more on your bed, our payment plan allows you to spread the cost of your purchase (0% APR representative, subject to status. Terms and conditions apply).
What are my mattress delivery options?
All our mattresses can be delivered for free, some within 3 days depending on your postcode.
You can also pay for next day mattress delivery from £19.95.
Mattress Services
In many cases, we’re able to provide mattress disposal and mattress recycling by collecting and removing your old divan and/or mattress for £29.95. If offered, mattress collection details will be found on the product page of your chosen mattress
For your peace of mind, we offer a 60-night sleep comfort trial period on selected John Lewis mattresses.
To qualify for this trial, you need to buy a mattress protector in the same transaction. If you want to exchange your mattress, visit your nearest shop and we’ll recommend an alternative to suit you.
INTEREST FREE CREDIT AVAILABLE
Spend over £1,000 on Home, Garden, Furniture & Lighting and spread the cost over 12 months, or over 24 months when you spend £3,000 or more. 0% APR Representative. Terms and conditions apply.*
INTEREST FREE CREDIT AVAILABLE
Spend over £1,000 on Home, Garden, Furniture and Lighting and spread the cost with Interest Free Credit. 0% APR representative. Terms & Conditions apply
PARTNERSHIP CARD
Our rewards credit card gives you 1.25% back in points towards vouchers when you shop with us.
PARTNERSHIP CARD
Our rewards credit card gives you 1.25% back in points towards vouchers when you shop with us.
John Lewis plc, 171 Victoria Street SW1E 5NN acts as a credit broker. Credit provided under exclusive arrangements with the lender John Lewis Financial Services Limited
