OUR SERVICES

PERSONAL STYLING

Our expert stylists are on hand to help you look and feel great

Personal Styling Service page hero with 2 female models

VIRTUAL APPOINTMENTS AVAILABLE

We're offering virtual appointments with same-day slots available, so you can get our expert advice from the comfort of your home.

Read our service updates

We offer free fashion advice at our new Style Studios or virtually, with no minimum spend or obligation to buy. You can book an appointment in advance or drop in to the Womenswear department at our shops to speak to a Personal Stylist.

We also offer Menswear Personal Styling in selected shops. Find out more

Whether you want to make the most of your existing wardrobe, you’re on the lookout for an outfit for that occasion you’ve got coming up or want to declutter with confidence, we’re here to help.

A Personal Stylist surrounded by clothing holding her laptop

Personal stylist Partner in a stylish room surrounded by clothes on her laptop

We wanted to make sure we could also be with you digitally to bring you inspiration and advice when it comes to fashion - whenever and wherever you like. Which is why you can now book a virtual appointment with one of our Stylists, where they'll talk through your existing outfits, help you identify the pieces you’re missing and give you useful styling tips.You’ll finish the appointment feeling empowered to try different looks with your current clothes or a completely new outfit. Plus, we’ll create a personalised shopping list for you, which we’ll email to you for your reference later.

You’ll finish the appointment feeling empowered to try different looks with your current clothes or a completely new outfit. Plus, we’ll create a personalised shopping list for you, which we’ll email to you for your reference later.

Book nowBook now

Our Personal Styling team is now offering free, virtual Styling Night In appointments for groups of friends, community groups or family members unable to meet in person. Enjoy a personalised style talk and Q&A or share and update your wardrobes with a group styling session, all led by one of our Personal Stylists who will tailor everything to you. To book your Styling Night In or to find out more, please email personalstyling@johnlewis.co.uk.

We can advise on what would be fun and engaging for your group. Alternatively if you've got something in mind, let us know and we can accomodate. The session can last up to 2 hours and will be conducted via Zoom for groups (2-20 people). We'll also share a wishlist of items discussed during the session with you all, so you can shop at your leisure online.

BESPOKE ONE-TO-ONE ADVICE AVAILABLE TO BOOK ONLINE AND IN STORE

Wardrobe refresh

Up to an hour, free

After a new look? Update your style and bring fresh energy to your wardrobe staples with a Personal Stylist.

Book now

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Terms & conditions for appointment booking

Workwear

Up to an hour, free

Looking for a perfectly professional look for that all-important interview or a refresh of your work wardrobe? Our Personal Stylists can help.

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Terms & conditions for appointment booking

HOLIDAY

Up to an hour, free

Make packing for your next holiday a breeze and find pieces that suit you perfectly with the help of a Personal Stylist.

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Terms & conditions for appointment booking

Special occasion

Up to an hour, free

If you’ve got a special event on the horizon and have no idea what to wear, allow our Personal Stylists to lend a hand.

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Terms & conditions for appointment booking

Perfect pair of jeans

Up to an hour, free

Explore a variety of fits, washes and brands with the help of your Personal Stylist to find jeans you can wear with utter confidence.

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Terms & conditions for appointment booking

What to expect

Here’s what you need to know before booking:

You’ll be required to wear a mask (our Stylists too) during your one hour appointment.
One of our Stylists will call you ahead of meeting you when you’ll be able to ask any questions you might have.
We ask that you come alone unless you need assistance from someone else in your household. If so, please let our Stylist know during your pre-appointment call so they know who will be attending.
Your appointment will start with a pre-pick of clothing, followed by a walk and talk of the floor and finally a try on session in one of our dedicated Style Studios.
Our Styling Rooms are cleaned daily by our Style Advisors and there is a one-hour gap between appointments to ensure they are thoroughly cleansed.
At the moment we’re unable to offer refreshments during the appointment or experience packages such as styling parties. But, as always, there’s no minimum spend or obligation to buy during your session with us.

Find out more below.

Customer Reviews

Bianca was very encouraging and gave me lots of praise for the decluttering I had done. She came up with some suggestions of what may work together from clothes I already had in my wardrobe and talked through different options for a range of activities, from going out to casual. We discussed gaps in my wardrobe and identified that having a few different colour jeans may help.
My stylist was so informative, friendly and passionate. I came away from the appointment feeling energised and excited about style again.
Lorraine was so easy to talk to and gave me some really useful tips about colours and shapes that suit me. It was exactly what I needed and will give me confidence when shopping in the future. She picked some fab key pieces that all work well together. Creating a capsule wardrobe with quality on trend items that suit my personality and lifestyle.
My stylist was so informative, friendly and passionate. I came away from the appointment feeling energised and excited about style again.
My stylist was so easy to talk to and gave me some really useful tips about colours and shapes that suit me which will give me confidence when shopping in the future. She picked some fab key pieces, creating a capsule wardrobe with quality on-trend items that suit my personality and lifestyle.
My stylist was very encouraging and gave me lots of praise for the decluttering I had done. She came up with some suggestions of what may work together from clothes I already had in my wardrobe and talked through different options for a range of activities, from going out to casual. We discussed gaps in my wardrobe and identified that having a few different colour jeans may help.
Lorraine was lovely and friendly and she had clearly done some preparation ahead of the call, which was great as it felt we made the most of our time talking and looking through recommendations rather than having to get her up to speed! It was also nice to show what was already in my wardrobe.
I loved my stylist's approach - she was helpful and tactful without being patronising. I felt she’d really taken into account the information I’d sent to her prior to my appointment and tailored our appointment to answer these. I loved the fact she didn’t seem to be simply pushing her own agenda and own style but was trying to help me with my questions .
It was nice to have a relaxed chat without feeling under pressure to buy.
My stylist helped me choose clothes that I normally wouldn't have and that suited my shape. It was great and I am really pleased with the clothes she helped me choose. Thanks so much!
It was a lovely informal chat with someone who really knew their stuff. My stylist made me feel very at ease talking about my wardrobe. I didn't feel inadequate or that it was a hard sell, perceptions which would have previously put me off.
My stylist was really friendly and was actively taking notes to ensure she understood what I was after and knew what I already had in my wardrobe. I felt listened to and understood!

VIRTUAL PERSONAL STYLING

Whether you want to make the most of your existing wardrobe, you’re on the lookout for an outfit for that occasion you’ve got coming up or want to declutter with confidence, we’re here to help.

While you can speak to one of our Stylists for instant advice in store, we wanted to make sure we could also be with you digitally to bring you inspiration and advice when it comes to fashion - whenever and wherever you like. Which is why you can now book a virtual appointment with one of our Stylists, where they'll talk through your existing outfits, help you identify the pieces you’re missing and give you useful styling tips.

Book nowBook now

DROP-IN SERVICES

Personal Styling Cheltenham store - photo is taken by © James Mackenzie

Instant style advice

Free

Walk-in style advice whenever you need it, with no need to book in advance, just drop in to The Style Studio in any of our shops.

Book now

STYLE TALKS

Free

Our stylists share their empowering style secrets and inspirational trend updates. Just drop in to The Style Studio in any of our shops.

Book now

HOW THE SERVICE WORKS

After you've booked your appointment, your Personal Stylist will call you to find out more about you and what you’re looking for.

They'll have outfits ready for you to try on when you arrive. During your appointment, you can walk the floor with your Personal Stylist or relax in The Style Studio while they find more pieces for you to try.

Bring along any accessories that you might want to match up and wear or bring underwear that's suitable for the clothes you're looking for.

There’s no minimum spend and no obligation to buy.

AVAILABLE TO BOOK EXCLUSIVELY IN STORE

THE STYLE & BEAUTY EXPERIENCE

ALL SHOPS, £50 REDEEMABLE

Enjoy a 2-hour Personal Styling session, a glass of prosecco and 45-minute makeover. After your experience, spend your included £50 gift card on the beauty products you loved the most.

Find your nearest shop here

THE COMPLETE STYLE & BEAUTY EXPERIENCE

NOTTINGHAM, CHEADLE AND OXFORD, £100;
£125* WHITE CITY WESTFIELD AND CHELTENHAM, £35 REDEEMABLE

Enjoy a 2-hour Personal Styling session, a glass of prosecco and 45-minute makeover. After your experience, spend your included £50 gift card on the beauty products you loved the most.

Find your nearest shop here

THE STYLE & BEAUTY EXPERIENCE

ALL SHOPS, £50 REDEEMABLE

Enjoy a 2-hour Personal Styling session, a glass of prosecco and 45-minute makeover. After your experience, spend your included £50 gift card on the beauty products you loved the most.

Find your nearest shop here

THE COMPLETE STYLE & BEAUTY EXPERIENCE

NOTTINGHAM, CHEADLE AND OXFORD, £100;
£125* WHITE CITY WESTFIELD AND CHELTENHAM, £35 REDEEMABLE

Enjoy a 2-hour Personal Styling session, a glass of prosecco and 45-minute makeover. After your experience, spend your included £50 gift card on the beauty products you loved the most.

Find your nearest shop here

PERSONAL STYLING PARTY

ALL SHOPS, £25pp redeemable

Choose up to 5 friends to join you and enjoy exclusive use of The Style Studio. Sip on a glass of prosecco while listening to a Style Talk of your choosing. You will then be able to try on clothes with help from our expert stylists, and spend £25 each on the products that you loved the most.

Find your nearest shop here

GIFT OF EXPERIENCE

ALL SHOPS

Give the gift of experience to a special someone. The gift includes an invitation to book an in-store experience and a gift card to spend on recommendations, products or treatments.

Find your nearest shop here

PERSONAL STYLING PARTY

ALL SHOPS, £25pp redeemable

Choose up to five friends to join you and enjoy exclusive use of The Style Studio. Sip on a glass of prosecco while listening to a Style Talk of your choosing. You will then be able to try on clothes with help from our expert stylists, and spend £25 each on the products that you loved the most.

Find your nearest shop here

GIFT OF EXPERIENCE

ALL SHOPS

Give the gift of experience to a special someone. The gift includes an invitation to book an in-store experience and a gift card to spend on recommendations, products or treatments.

Find your nearest shop here