John Lewis & Partners, Bluewater

BRIGHTER DAYSARE COMING

Brighter Days Are Coming

WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Brighter Days Are Coming
Brighter Days Are Coming

BRIGHTER DAYSARE COMING

BRIGHTER DAYSARE COMING
WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

WE'RE OPEN

Address

Greenhithe Kent DA9 9SA

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01322 624 123

Opening hours this week

Mon*
10:00 - 20:00
Tues
10:00 - 20:00
Wed
10:00 - 20:00
Thurs
10:00 - 20:00
Fri
10:00 - 20:00
Sat
10:00 - 20:00
Sun**
11:00 - 17:00

* (Bank Holiday Hours: 10:00 to 19:00)

** (Open for browsing from 10:30)

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Store Guide

Our departments, facilities and services

BASEMENT

Departments

Clothes Care

Electrical Appliances

Home Storage

Kitchenware

Fitted Kitchens & Bathrooms

Waitrose & Partners Foodhall

Facilities & services

Dry Cleaning Service

Floristry

Parents' Room

Patisserie

Wine Bar

Toilets (wheelchair accessible)

Waitrose & Partners Foodhall

GROUND FLOOR

Departments

Bathroom Accessories

Bed & Bath Linen

Blinds & Curtains

Carpets

China

Christmas Shop (Seasonal)

Decorative Home Accessories

Flooring

Furnishing Fabrics & Cushions

Gifts/Candles/Gift Food

Glass and Cutlery

Haberdashery/Crafts

Home Decorating

Lighting

Pictures, Frames & Mirrors

Rugs

Table Linen/Silverware

Stationery & Greetings Cards

Facilities & services

Clarins Skin Spa

Customer Collections

Gift Wrapping Service

Home Design Service

Ori Caffe

The Experience Desk

FLOOR 1

Departments

Baby & Childrenswear

Beauty & Toiletries

Handbags/Hats

Hoisery

Jewellery & Watches

Lingerie, Nightwear & Swimwear

Nursery Furniture/ Prams / Car Seats

Schoolwear & Children's Shoes

Sunglasses

Women's Accessories & Shoes

Women's Fashion/Shoes

Facilities & services

Beauty Bar by Clarins

Benefit Brow Bar

Bureau de Change

Childrens Shoe Fitting Service

Customer Service & Lost Property

Elemis SpaPod

Lingerie Advice

Nursery Advice

Opticians

Parents’ Room

Personal Styling (women)

Tax Free Shopping

The Place to Eat

The Style Studio

Toilets (wheelchair accessible) 

FLOOR 2

Departments

Audio, TV & Technology

Beds & Bedroom Furniture

Cameras

Furniture

Garden Furniture & Gardening (seasonal)

Luggage/Travel

Men's Fashion/Shoes

Toys & Children's Books

Facilities & services

Clearance Room

Personal Styling (men)

Technical Support

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

Ori logo

Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping. 

The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends. 

 

Ori caffe
Ori Caffe

Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping. 

The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends. 

Ori logo

Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping. 

The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends. 

 

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Call: 01322 422989

Find our full list of services here

OTHER SERVICES

Lingerie Advice

Lingerie Fitting

We'll help you find bras, shapewear and swimwear that's the perfect fit

Floor 1

TV & Home Cinema Installations

Buy a TV from us and our services include installation, wall mounting and home cinema set-up 

Floor 2

Fitted Bathrooms

Create your bathroom sanctuary with the best use of space 

Ground Floor