John Lewis & Partners, Cardiff

Address

The Hayes Cardiff CF10 1EG

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 02920 536 000

Opening hours this week

Mon
09:30 - 20:00
Tues
09:30 - 20:00
Wed
09:30 - 20:00
Thurs
09:30 - 20:00
Fri
09:30 - 20:00
Sat
09:00 - 19:00
Sun*
11:00 - 17:00

* Browsing from 10:30

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Cardiff Shop Image

John Lewis & Partners Cardiff

John Lewis & Partners, Cardiff offers the best in fashion, beauty, homeware, giftware, technology (including Apple products) and electrical items. Our first floor opticians deliver the specialist attention your eyes deserve. Also, the Kuoni team can tailor your holiday to be as individual as you are. Customer refreshments are available in The Cafe by Benugo on the first floor and in The Place To Eat on the third floor.

Explore some of our in-store services

All Things Baby

Level 3 / Llawr 3

Personal Styling

Level 1 / Llawr 1

The Beauty Society

Ground Floor / Llawr Gwaelod

Home Design

Level 2 / Llawr 2

Fitted Kitchens

Ground Floor / Llawr Gwaelod

Made to Measure - Curtains and Blinds

Level 2 / Llawr 2

There's more to discover

Barbour Rewax

Barbour Rewax

Ground Level / Llawr Gwaelod

Opticians

Level 1 /  Llawr 1

Ixia

The Place to Eat

Level 3 /  Llawr 3

The CAFE by Benugo

Level 1 /  Llawr 1

Kuoni

Level 1 /  Llawr 1

Elemis Counter Treatments

Elemis Counter Treatments

Ground Level / Llawr Gwaelod

Brands we love in Cardiff

Store guide

Ground Level / Llawr Gwaelod

Departments / Adrannau

Beauty/Harddwch
Clothes Care/Gofal Dillad
Decorative Accessories/Ategolion Addurnol
Electricals/Nwyddau Trydanol
Fitted Kitchens/Ceginau Wedi’u Gosod
Gift Food/Rhoddion Bwyd
Kitchenware/Llestri Cegin
Men’s Accessories & Shoes/Ategolion ac Esgidiau Dynion
Menswear/Dillad Dynion
Pet Care
Stationery/Deunydd Ysgrifennu
Tableware/Llestri Bwrdd

Services / Cyfleusterau A Gwasanaethau

The Beauty Society
Cash Machine (next to down escalator)/Peiriant Arian Parod (Wrth ymyl grisiau symudol i lawr)
Customer Collections/Casgliadau Cwsmeriaid
Elemis Spa Pod
Toilets (wheelchair accessible)/Toiledau (Hygyrch i Gadeiriau Olwyn)

Level 1 / Llawr 1

Departments / Adrannau

Haberdashery
Jewellery & Watches/Gemwaith ag Oriorau
Lingerie
Sports / Chwaraeon
Sunglasses/Sbectol Haul
Women’s Accessories & Shoes/Ategolion ac Esgidiau Menywod
Womenswear/Dillad Menywod


Services / Cyfleusterau A Gwasanaethau

Bureau de Change
Bra-fitting Service / Gwasanaeth Gosod Bra
Customer Services/Gwasanaethau Cwsmer
Gift Wrapping Service/Gwasanaeth Lapio Rhoddion
John Lewis Opticians/Optegwyr John Lewis
Kuoni Travel
Personal Styling & The Style Studio/Steilio Personol a The Style Studio
The CAFE by BENUGO
Toilets (wheelchair accessible)/Toiledau (Hygyrch i Gadeiriau Olwyn)

Level 2 / Llawr 2

Departments / Adrannau

Bathroom Accessories/Ategolion Ystafell Ymolchi
Bed & Bath Linen/Lliain Gwely a Baddon
Beds & Bedroom Furniture / Gwelyau a Dodrefn Ystafell Wely
Blinds/Bleindiau
Carpets, Rugs & Flooring/Carpedi, Rygiau a Lloriau
Christmas Shop (*Seasonal)/Siop Nadolig (*Tymhorol)
Decorating/AddurnoFurniture/Dodrefn
Home Furnishings/Dodrefn CartrefLighting/Goleuadau
Outdoor Living (*Seasonal)/Byw yn yr Awyr Agored (*Tymhorol)
 

Services / Cyfleusterau A Gwasanaethau

Home Design Service/Gwasanaeth Dylunio Cartref
Toilets (wheelchair accessible)/Toiledau (Hygyrch i Gadeiriau Olwyn)

Level 3 / Llawr 3

Departments / Adrannau

Audio, TV & Technology/Sain, Teledu a Thechnoleg
Childrenswear & Shoes/Dillad Plant ac Esgidiau
Nursery/Meithrinfa
Travel Bags / Bagiau Teithio

Services / Cyfleusterau A Gwasanaethau

Nursery Advice/Cyngor Meithrin
Parents' Room/Ystafell Rhieni
Technical Support/Cymorth Technegol
The Place to Eat/Bwyty The Place To Eat
Toilets (wheelchair accessible) / Toiledau (Hygyrch i Gadeiriau Olwyn)

DOUBLE POINTS WITH PARTNERSHIP CARD

Book your next adventure through Kuoni Travel 20 December - 28 February and receive double points on your Partnership Card*. Book online or visit here. *Representative 18.9% APR (variable)

Kuoni Maldives
Kuoni Maldives
What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

The Beauty Society

The Beauty Society

Our impartial Beauty Guides will take you on a journey through our array of brands to find the product - or experience you’ve been searching for. Find out more

Floor G

OTHER SERVICES

Opticians

We offer the personal advice, latest frame ranges and specialist attention your eyes deserve

Floor 1

Gift List

Whatever the celebration, help friends and family mark it with a special gift. 

Floor 1

Benugo Cafe

Serving delicious breakfasts, lunches, afternoon teas and everything in between

Floor 1

Kuoni

Find your faraway place from over 80 destinations with the travel experts

Floor 1

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 3

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1