John Lewis & Partners, Chelmsford

BRIGHTER DAYSARE COMING

Brighter Days Are Coming

WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Brighter Days Are Coming
Brighter Days Are Coming
BRIGHTER DAYSARE COMING
WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Address

50 Bond Street Chelmsford Essex CM1 1GD

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01245 458 400

Opening Hours

Mon*
09:30 - 18:00
Tues
09:30 - 18:00
Wed
09:30 - 18:00
Thurs
09:30 - 18:00
Fri
09:30 - 18:00
Sat
09:30 - 18:00
Sun
10:30 - 16:30

* (Bank Holiday Hours: 09:30 to 18:00)

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Beauty & Fragrance

Candle Shop

Decorative Home Accessories

Electrical Appliances

Frames

Gifts

Gift Food & Alcohol

Home Storage

Kitchen & Picnicware

Menswear & Men's Shoes

Silverware, China & Glass

Stationery

Tableware & Table Linen

Utility Shop

Facilities & services

Benefit Brow Bar

Customer Collections

Parents' Room

Toilets (wheelchair accessible)

FLOOR 1

Departments

Babywear

Lingerie, Nightwear & Swimwear

Haberdashery

Jewellery & Watches

Travel Goods

Womenswear

Women's Accessories & Shoes

Facilities & services

Benugo

Bureau de Change

Kuoni Travel

Nursery Services

Personal Styling (women)

Tax Free Shopping

FLOOR 2

Departments

Audio, TV & Technology

Bed & Bath Linen

Beds & Bedroom Furniture

Curtains & Blinds

Flooring

Furniture

Furnishing Fabrics

Home Decorating

Lighting

Mirrors

Facilities & services

The Place to Eat

Home Design Service

Toilets & Parents’ Room

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

OTHER SERVICES

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Floor 2

Kuoni

Find your faraway place from over 80 destinations with the travel experts

Floor 1

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 1

Lingerie Fitting

Our lingerie experts can help you find bras, shapewear and swimwear that's the perfect fit

Floor 1

Benugo Cafe

Serving delicious breakfasts, lunches, afternoon teas and everything in between

Floor 1