John Lewis & Partners, Chichester


Unit 4 Portfield Way Chichester PO19 7YH

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01243 813 030

Opening hours this week

Temporarily Closed
Temporarily Closed
Temporarily Closed
Temporarily Closed
Temporarily Closed
Temporarily Closed
Temporarily Closed

* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.

how can you prepare for visiting our stores?


  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Information on product availability

Store Guide

Our departments, facilities and services



Bath Linen & Accessories


Bed Linen

Carpets & Flooring

Christmas Shop (seasonal)

Cleaning & Clothescare


Curtains & Blinds

Decorative Home Accessories

Electrical Appliances


Furnishing Fabrics & Cushions

Gifts & Stationery

Home Furnishings

Home Storage

Kitchenware & Table Linen

Silverware, China & Glass

Facilities & services

Customer Service

Customer Collection

Tax Free Shopping

Home Design Service



Audio, TV & Technology

Beds & Bedroom Furniture





Facilities & services

Parents’ Room


Toilets (wheelchair accessible) 


Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home. 

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.


All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services


Click & Collect


What's On


Discover events and experiences at your nearest John Lewis & Partners


Discover events and experiences at your nearest John Lewis & Partners


For a perfect pick me up, with freshly-ground coffee and light snacks

Find out more


For a perfect pick me up, with freshly-ground coffee and light snacks

Find out more


Curtains & Blinds

Curtains & Blinds Services

Our range of made to measure curtains and blinds services help you create a beautiful home

Ground Floor

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Ground Floor

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 1

TV & Home Cinema Installation

Buy a TV from us and our services include installation, wall mounting and home cinema set-up 

Floor 1

Home Appliances Installation

Take advantage of our installation and disposal service when we deliver your new appliance 

Ground Floor

Furnishing & Fabrics

Our customisation services give you the freedom to create, from bespoke rugs to dining chairs

Ground Floor

*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.