John Lewis & Partners, High Wycombe

SHOPPING WITH US SAFELY

Find out what to expect when you shop with us, and what you can do to stay safe

Our absolute priority is keeping you and our Partners safe. Our shops will look a little different for a while, but you can find out exactly what to expect by watching this short video where one of our Partners shows you some of the safety measures we’ve put in place.

Reopening our shops with your safety in mind
Gordon Stenton Partner & Head of Branch

WELCOMING YOU BACK

"We’re thrilled to welcome you back to our shop this autumn. The Place to Eat restaurant is now open and our Personal Styling and Home Design Services have resumed with both in-store and virtual appointments. Our beautiful Christmas Shop is offering seven exciting new decorative themes to inspire you, plus there are lots of exciting new brands in store including All Saints for fashion, and Sweaty Betty and Peloton for fitness."

GORDON STENTON

Green Line

Partner & Head of Branch

Information on product availability

Address

Holmers Farm Way Cressex Centre High Wycombe Bucks HP12 4NW

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01494 462 666

Opening hours this week

Mon
10:00 - 19:00
Tues
10:00 - 19:00
Wed
10:00 - 19:00
Thurs
10:00 - 19:00
Fri
10:00 - 19:00
Sat
09:00 - 19:00
Sun*
11:00 - 17:00

* Open for Browsing from 10:30

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Find our full list of services here

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • For returns, we will honour unwanted purchases that were made in our shops, on or after 18 February 2020, for up to 35 days from when the individual shop reopens that you wish to return to.  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Beauty & Toiletries

Bed & Bath Linen

Carpets & Flooring

China, Glass & Silverware

Curtains & Blinds

Cutlery

Decorative Home Accessories

Door Furniture

Electrical Appliances

Fitted Kitchens & Bathrooms

Furnishing Fabrics & Cushions

Gift Food & Alcohol

Gifts

Haberdashery & Crafts

Hairdryers & Shavers

Home fragrances and candles

Home Decorating

Kitchenware & Picnicware

Lighting

Menswear & Men's Shoes

Pictures, Frames & Mirrors

Premium Gifts

Silverware

Sports & Travel

Stationery

Tableware & Table Linens

Facilities & services

Charge Box (mobile device charging lockers)

Cash Machine (next to Customer Collections)

Customer Collections (wheelchairs available)

Home Design Service

Nespresso Boutique

Toilets (wheelchair accessible)

FLOOR 1

Departments

Audio, TV & Technology

Beds & Bedroom Furniture

Christmas Shop (seasonal)

Baby & Childrenswear

Furniture

Garden Furniture (seasonal)

Handbags & Leather Goods

Jewellery & Watches

Lingerie, Nightwear & Swimwear

Nursery

Schoolwear & Children's Shoes

Sunglasses

Toys & Children's Books

Women's Shoes & Accessories

Womenswear

Facilities & services

Bureau de Change

Charge Box (mobile device charging lockers) 

Customer Services & Lost Property

Tax Free Shopping

Gift wrapping and Personalisation

Lingerie fitting advice

Nursery Advice

Parents' Room

Partnership Card

Personal Styling

Technical Support

The Place to Eat

Toilets (wheelchair accessible)

NEW: FREE VIRTUAL SERVICES

We’re working on bringing more services and experiences to you.

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

OTHER SERVICES

Fitted Kitchens

We can help you plan and create your perfect kitchen 

Ground Floor

Furnishings & Fabrics

Our customisation services give you the freedom to create

Ground Floor

Children Shoe Fitting

Our trained fitters will help measure your child’s feet and advise you on style and fit

Floor 1

Tech Support

Help with setting up your new computer or tablet, plus ongoing or emergency support 

Floor 1

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Ground Floor

*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.