John Lewis & Partners, Kingston

BRIGHTER DAYSARE COMING

Brighter Days Are Coming

WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Brighter Days Are Coming
Brighter Days Are Coming
BRIGHTER DAYSARE COMING
WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Address

Wood Street Kingston upon Thames Surrey KT1 1TE

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 020 8547 3000

Opening hours this week

Mon*
09:30 - 18:00
Tues
09:30 - 18:00
Wed
09:30 - 18:00
Thurs
09:30 - 21:00
Fri
09:30 - 19:00
Sat
09:00 - 19:00
Sun**
11:00 - 17:00

* (Bank Holiday Hours: 09:30 to 18:00)

** (Open for browsing from 10:30)

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

Easter Offers
Easter Offers

ENJOY AN EASTER OFFER & OUR NEW MENU

ENJOY AN EASTER OFFER & OUR NEW MENU

Enjoy any regular hot drink and a slice of our Easter Simnel cake for just £3.95
12 - 22 April

Discover our new main dishes, snacks and light bites

Enjoy any regular hot drink and a slice of our Easter Simnel cake for just £3.95
12 - 22 April

Discover our new main dishes, snacks and light bites

OTHER SERVICES

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 3

Opticians

We offer the personal advice, latest frame ranges and specialist attention your eyes deserve

Floor 1

Beauty Treatments

Let yourself be pampered by the experts with our range of in-store beauty services and treatments 

Ground Floor

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Fitted Kitchens

We can help you plan and create your perfect kitchen 

Floor 2

Huffkins Cafe

Classic afternoon teas, all-day dining and cakes and pastries from Huffkins Bakery

Floor 1

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Store Guide

Our departments, facilities and services

LOWER GROUND FLOOR

Departments

Waitrose & Partners

GROUND FLOOR

Departments

Beauty & Fragrance

Decorative Home Accessories

Gift Food

Handbags & Leather Goods

Jewellery & Watches

Stationery

Sunglasses

Women’s Shoes & Accessories

Facilities & services

Clarins Skin Spa

Blink Brow Bar & Nails

FLOOR 1

Departments

Audio, TV & Technology

Lingerie, Nightwear & Swimwear

Womenswear

Haberdashery

Menswear & Men's Shoes

Travel Goods

Toys

Facilities & services

Bureau de Change

Customer Service

Tax Free Shopping

Gift Wrapping Service

Lost Property

Opticians

Parents’ Room

Partnership Card

Personal Styling

The Place to Eat

Toilets

FLOOR 2

Departments

Beds & Bedroom Furniture

Carpets & Flooring

China, Glass & Silverware

Clothescare

Curtains & Blinds

Door Furniture

Electrical Appliances

Fitted Kitchens

Furnishing Fabrics

Furniture

Garden Furniture (seasonal)

Kitchenware

Lighting & Mirrors

Nespresso Boutique

Pictures

 

Facilities & services

Customer Collections

Home Design Service

 

FLOOR 3

Departments

Baby & Childrenswear

Nursery 

Pre-school Toys

Schoolwear & Children’s Shoes

Facilities & services

Community Hub

Parents’ Room

 

Planning on visiting us in-store? If you're a my John Lewis member, we're giving you an exclusive chance to trial our new booking system and skip the queue when you visit any John Lewis & Partners Brent Cross, Horsham or Kingston until Saturday 19 September.

Simply click the link below to book your visit at a time that's convenient for you, and on the day present your booking confirmation to a Partner at the door to gain instant access to our shop.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns