John Lewis & Partners, Leeds
Address
Victoria Gate Harewood Road Leeds LS2 7AR
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 0113 394 6200Opening Hours
- Mon
- Temporarily Closed
- Tues
- Temporarily Closed
- Wed
- Temporarily Closed
- Thurs
- Temporarily Closed
- Fri
- Temporarily Closed
- Sat
- Temporarily Closed
- Sun*
- Temporarily Closed
DOUBLE POINTS WITH PARTNERSHIP CARD
Book your next adventure through Kuoni Travel 20 December - 28 February and receive double points on your Partnership Card*. Book online or visit here. *Representative 18.9% APR (variable)
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
THE BEAUTY STUDIO
Our Beauty Guides will curate the products you need from all our brands, plus free personal consultations and more
Floor G
The Beauty Society
Our impartial Beauty Guides will take you on a journey through our array of brands to find the product - or experience you’ve been searching for. Find out more
Floor G
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
Store Guide
Our departments, facilities and services
GROUND FLOOR
Departments
Beauty & Fragrance
Candle Shop
Gift Food & Alcohol
Gifts
Handbags & Leather Goods
Jewellery & Watches
Menswear & Shoes
Stationery
Women's Accessories
Facilities & services
The Beauty Society
Clarins Beauty Bar
Customer Collections
Personal Styling (men)
Toilet (wheelchair accessible)
FLOOR 1
Departments
Athleisure
Hosiery
Lingerie & Nightwear
Womenswear & Women's Shoes
Facilities & services
Clarins Spa
John Lewis Opticians
Lingerie Advice
Personal Styling (women)
The Café by Benugo
Toilets (wheelchair accessible)
FLOOR 2
Departments
Bed & Bath Linen
Carpets & Flooring
China, Glass & Silverware
Curtains & Blinds
Decorative Home Accessories
Electrical Appliances
Furnishing Fabrics & Cushions
Home Decorating
Home Storage
Kitchenware
Tableware
Utility Shop
Facilities & services
Home Design Service
FLOOR 3
Departments
Audio, TV & Technology
Beds & Fitted Bedrooms
Bespoke Furnishings and Furniture
Christmas Shop (seasonal)
Clocks
Fitted Kitchens
Furniture
Garden Furniture (seasonal)
Lighting
Pictures, Frames & Mirrors
Smart Home
Travel
Facilities & services
Technical Support
FLOOR 4
Departments
Baby & Childrenswear
Haberdashery
Nursery
Schoolwear & Children’s Shoes
Toys
Facilities & services
ALLERTONS Hair & Beauty
Bureau de Change
Customer Service
Tax Free Shopping
Gift Wrapping Service
Parents' Room
The Place to Eat
Toilets (wheelchair accessibile)
VIRTUAL SERVICES & Experiences
Expert advice and inspiration, whenever you need it
We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home.
Virtual Home Design appointments
Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.
Virtual Personal Styling appointments
Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.
Virtual Nursery Advice appointments
One of our Nursery Advisors will answer your questions and find the right products for your child.
FREQUENTLY ASKED QUESTIONS
All the latest Coronavirus (COVID-19) information for our customers
Our Shops & Services
Delivery
Click & Collect
Returns
OTHER SERVICES
The Place to Eat
Something for the whole family, with hot meals, snacks or just coffee and cake
Floor 4
&Beauty
Let yourself be pampered by the experts; enjoy dry spa treatments, massage, skincare and much more
Floor 4
Benugo Café
Serving delicious breakfasts, lunches, afternoon teas and everything in between
Floor 1
John Lewis Opticians
We offer the personal advice, latest frame ranges and specialist attention your eyes deserve
Floor 1
Kuoni
Find your faraway place from over 80 destinations with the travel experts
Floor 3
Personal Styling
Style that starts with you. Our Personal Stylists can help you find looks that work
Floor 1
*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.
* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.