John Lewis & Partners, Liverpool

Address

Liverpool ONE 70 South John Street Liverpool L1 8BJ

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 0151 709 7070

Opening hours this week

Mon
Temporarily Closed
Tues
Temporarily Closed
Wed
Temporarily Closed
Thurs
Temporarily Closed
Fri
Temporarily Closed
Sat
Temporarily Closed
Sun*
Temporarily Closed

* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Information on product availability

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Audio, TV & Technology

China, Glass & Silverware

Clothescare

Decorative Home Accessories

Electrical Appliances

Fitted Kitchens

Gift Food

Home Storage

Kitchenware

Menswear & Shoes

Stationery

Tableware & Table Linen

Facilities & services

Technical Support

Customer Collections

FLOOR 1

Departments

Beauty & Fragrance

Handbags & Leather Goods

Lingerie, Nightwear & Swimwear

Jewellery & Watches

Personal Care (Hairdryers & Shavers)

Sunglasses

Women's Accessories & Shoes

Facilities & services

Benito Brow Bar

Clarins Beauty Bar

Joe & The Juice

OPI Nail Bar

Lingerie Fitting service

Personal Styling & The Style Studio (women’s)

Toilets (wheelchair accessible)

The Discovery Room

FLOOR 2

Departments

Bed & Bath Linen

Bathroom Accessories

Beds & Bedroom Furniture

Carpets & Flooring

Curtains & Blinds

Decorative Home Accessories

Door Furniture

Home Decorating

Pictures, Frames & Mirrors

Lighting

Facilities & services

Car Park

Clarins Skin Spa

Home Design Service

Toilets (wheelchair accessible)

 

FLOOR 3

Departments

Baby & Childrenswear

Christmas Shop (seasonal)

Garden Furniture & Gardening (seasonal)

Haberdashery

Sports

Stationery

Toys & Children’s Books

Travel Goods

Facilities & services

Bureau de Change

Clarins Beauty Bar

Children's shoes

Children's Shoe Fitting service

Customer Service & Lost Property

Tax Free Shopping

Gift Wrapping Service

Parent’s Room

Nursery Advice Service

Nursery

Schoolwear

The Place to Eat

Toilets (wheelchair accessible)

VIRTUAL SERVICES & Experiences

Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home. 

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

OTHER SERVICES

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Floor 2

Beauty Treatments

Let yourself be pampered by the experts with our range of in-store beauty services and treatments 

Floor 1

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 3

Lingerie Fitting

Our experts can help you find a bra, shapewear or swimwear that's a perfect fit

 

Floor 1

Joe and The Juice

Healthy fruit and veg juices, shots and shakes, plus sandwiches and award-winning coffee

Floor 1

*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.