John Lewis & Partners, Liverpool
Address
Liverpool ONE 70 South John Street Liverpool L1 8BJ
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 0151 709 7070Opening hours this week
- Mon
- Temporarily Closed
- Tues
- Temporarily Closed
- Wed
- Temporarily Closed
- Thurs
- Temporarily Closed
- Fri
- Temporarily Closed
- Sat
- Temporarily Closed
- Sun*
- Temporarily Closed
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Store Guide
Our departments, facilities and services
GROUND FLOOR
Departments
Audio, TV & Technology
China, Glass & Silverware
Clothescare
Decorative Home Accessories
Electrical Appliances
Fitted Kitchens
Gift Food
Home Storage
Kitchenware
Menswear & Shoes
Stationery
Tableware & Table Linen
Facilities & services
Technical Support
Customer Collections
FLOOR 1
Departments
Beauty & Fragrance
Handbags & Leather Goods
Lingerie, Nightwear & Swimwear
Jewellery & Watches
Personal Care (Hairdryers & Shavers)
Sunglasses
Women's Accessories & Shoes
Facilities & services
Benito Brow Bar
Clarins Beauty Bar
Joe & The Juice
OPI Nail Bar
Lingerie Fitting service
Personal Styling & The Style Studio (women’s)
Toilets (wheelchair accessible)
The Discovery Room
FLOOR 2
Departments
Bed & Bath Linen
Bathroom Accessories
Beds & Bedroom Furniture
Carpets & Flooring
Curtains & Blinds
Decorative Home Accessories
Door Furniture
Home Decorating
Pictures, Frames & Mirrors
Lighting
Facilities & services
Car Park
Clarins Skin Spa
Home Design Service
Toilets (wheelchair accessible)
FLOOR 3
Departments
Baby & Childrenswear
Christmas Shop (seasonal)
Garden Furniture & Gardening (seasonal)
Haberdashery
Sports
Stationery
Toys & Children’s Books
Travel Goods
Facilities & services
Bureau de Change
Clarins Beauty Bar
Children's shoes
Children's Shoe Fitting service
Customer Service & Lost Property
Tax Free Shopping
Gift Wrapping Service
Parent’s Room
Nursery Advice Service
Nursery
Schoolwear
The Place to Eat
Toilets (wheelchair accessible)
VIRTUAL SERVICES & Experiences
Expert advice and inspiration, whenever you need it
We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home.
Virtual Home Design appointments
Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.
Virtual Personal Styling appointments
Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.
Virtual Nursery Advice appointments
One of our Nursery Advisors will answer your questions and find the right products for your child.
FREQUENTLY ASKED QUESTIONS
All the latest Coronavirus (COVID-19) information for our customers
Our Shops & Services
Delivery
Click & Collect
Returns
WHAT'S ON
Discover events and experiences at your nearest John Lewis & Partners
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
OTHER SERVICES
Home Design Service
Our Home Design Stylists can help you create a look you'll love to come home to
Floor 2
Beauty Treatments
Let yourself be pampered by the experts with our range of in-store beauty services and treatments
Floor 1
Personal Styling
Style that starts with you. Our Personal Stylists can help you find looks that work
Floor 1
Nursery Advice
Our Nursery Partners can help you at every step of the way with our two free services
Floor 3
Lingerie Fitting
Our experts can help you find a bra, shapewear or swimwear that's a perfect fit
Floor 1
Joe and The Juice
Healthy fruit and veg juices, shots and shakes, plus sandwiches and award-winning coffee
Floor 1
*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.
* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.