What%27s On - Discover events and experiences in our shops - Find an event near you

The Experience Desk

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Find our full list of services here


Visit the Nespresso Boutique on the Ground floor and discover the full range of Grand Cru coffees, talk to our coffee specialists, explore the range of stylish machines and accessories, and recycle your used capsules.

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups.
  • We aim to give at least 1% of pre-tax profits to community initiatives.
  • We will continue to seek out projects that support the John Lewis Foundation at home and abroad.

If you'd like to nominate a good cause for Community Matters please complete the nomination form and take it to the Customer Services department.

The charities we've supported are:

  • Marie Curie
  • Harmless UK
  • The Children's Brain Tumour Research Centre

John Lewis foundation

With the introduction of the new carrier bag charging law, single-use carrier bags will no longer be free. Our charity, known as the
John Lewis Foundation, will be responsible for distributing the proceeds to charities throughout the UK.

Carrier bag charging

Giving old sofas a new life

We'll collect and re-use your old sofa when you purchase a
new sofa from us

Find out more