Peter Jones & Partners

BRIGHTER DAYSARE COMING

Brighter Days Are Coming

WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Brighter Days Are Coming
Brighter Days Are Coming
BRIGHTER DAYSARE COMING
WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Address

Sloane Square London SW1 8EL

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 020 7730 3434
HRH The Duke of Edinburgh

BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE DUKE OF EDINBURGH
DRAPER & FURNISHER

HRH The Prince of Wales

BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE PRINCE OF WALES
DRAPER & FURNISHER

Opening hours this week

Mon*
10:00 - 18:00
Tues
10:00 - 18:00
Wed
10:00 - 18:00
Thurs
10:00 - 18:00
Fri
10:00 - 18:00
Sat
10:00 - 18:00
Sun
12:00 - 18:00

* (Bank Holiday Hours: 10:00 to 18:00)

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Store Guide

Our departments, facilities and services

BASEMENT

Departments

Clothescare

Electricals After-Sales Support 

Electrical Appliances

Fitted Kitchens

Kitchenware

Lighting

Pet Care

Facilities & services

Nespresso Boutique

Toilet (wheelchair accessible)

GROUND FLOOR

Departments

Bathroom Accessories

Bed & Bath Linen

Candle Shop

Christmas Shop (seasonal)

Curtains & Blinds

Furnishing Fabrics

Gifts & Gift Food

Silverware, China & Glass

Table Linen

Facilities & services

Customer Collections

Home Design Service

Home Shopping Service

 

 

FLOOR 1

Departments

Beauty & Fragrance

Jewellery & Watches

Handbags

Menswear & Shoes

Women’s Shoes

Facilities & services

Beauty Treatment Rooms

Clarins Skin Spa

Toilets (wheelchair accessible)

 

FLOOR 2

Departments

Lingerie, Nightwear & Swimwear

Womenswear

Women's Accessories 

Sunglasses

 

 

Facilities & services

Benugo Cafe

Lingerie Advice

Personal Styling (women)

Personal Styling (men)

Toilets

FLOOR 3

Departments

Babywear & Childrenswear

Haberdashery & Crafts

Nursery 

Schoolwear & Children’s Shoes

Toys & Children's Books

Facilities & services

Parents’ Room

Toilets

FLOOR 4

Departments

Audio, TV & Technology

Decorative Home Accessories

Carpets, Rugs & Flooring

Leather Goods

Sports & Travel

Stationery

Facilities & services

Tech Support

 

FLOOR 5

Departments

Beds & Bedroom Furniture

Furniture

Garden Furniture (seasonal)

Facilities & services

Toilets

FLOOR 6

Facilities & services

Cash Machine (near Kuoni)

Customer Services & Lost Property

Espresso Bar

Tax Free Shopping

Gift Wrapping Service

Kuoni Travel

Parents’ Room

Partnership Card Services

Bureau de Change

The Top Floor restaurant

Toilets (wheelchair accessible)

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

DOUBLE POINTS WITH PARTNERSHIP CARD

Book your next adventure through Kuoni Travel by 28 February and receive double points on your Partnership Card*. Book online or visit in store. *Representative 18.9% APR (variable)

Kuoni Maldives
Kuoni Maldives

ENJOY UP TO 15% OFF PARKING AT SLOANE SQUARE CAR PARK

10% off for all Peter Jones customers

To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones

10% off for all Peter Jones & Partners customers

To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones & Partners

15% off for Peter Jones & Partners or partnership™ card holders

To receive your discount off the hourly tariff, show your Peter Jones & Partners card or Partnership™ Card to the parking team.

15% off for Peter Jones or partnership™ card holders

To receive your discount off the hourly tariff, show your Peter Jones account or partnership™ card to the parking team.

For more information or to book, click here

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE TOP FLOOR RESTAURANT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Call: 0207 881 6441

Find our full list of services here

OTHER SERVICES

Apple expertise

Apple expertise

Discover your perfect Apple product and get expert help at our shop-in-shop

Floor 4

Lingerie Fitting

We'll help you find bras, shapewear and swimwear that's the perfect fit

Floor 2

Benugo Cafe

Serving delicious breakfasts, lunches, afternoon teas and everything in between

Floor 2