John Lewis & Partners, Welwyn

WE’RE HERE FOR YOU THIS CHRISTMAS
OUR SHOP WILL BE TEMPORARILY CLOSED FROM 5 NOVEMBEROur shops may be closed, but you can still prepare for Christmas and shop for the perfect gifts online and on our app.You can also receive expert advice through our virtual Fashion, Nursery, Home services, and sign up to our virtual events for some festive inspiration.
CLICK & COLLECT

Some of our shops may be closed, but you can still Click & Collect from John Lewis and Waitrose shops as well as hundreds of new locations.

See the collection times for this shop below, or find your nearest collection point

Click & Collect Information

Click & Collect

Some of our shops may be closed, but you can still Click & Collect from John Lewis and Waitrose shops as well as hundreds of new locations.

See the collection times for this shop below, or Find your nearest collection point

Address

Bridge Road Welwyn Garden City Hertfordshire AL8 6TP

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01707 323 456

Opening hours this week

Mon
Temporarily Closed
Tues
Temporarily Closed
Wed
Temporarily Closed
Thurs
Temporarily Closed
Fri
Temporarily Closed
Sat
Temporarily Closed
Sun*
Temporarily Closed

* Our shops may be closed, but you can still collect your online orders in our shops. Our collection point will be open Monday to Saturday 09:00 to 18:00 and Sunday 11:00 to 17:00.

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Information on product availability

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Audio, TV & Technology

Beauty & Fragrance

China, Glass & Silverware

Christmas Shop (seasonal)

Clothescare

Decorative Home Accessories

Electrical Appliances

Fitted Kitchens

Garden Furniture (seasonal)

Gift Food & Alcohol

Haberdashery & Crafts

Handbags & Leather Goods

Jewellery & Watches

Kitchenware

Menswear & Men's shoes

Pictures & Frames 

Sports

Stationery

Sunglasses

Tableware & Table Linens

Toys & Children's Books

Women's Shoes & Accessories

Facilities & services

Customer Collections

John Lewis Opticians

Technical Support

FLOOR 1

Departments

Baby & Childrenswear

Bathroom Accessories

Bed & Bath Linen

Curtains & Blinds

Floor Coverings

Furnishing Fabrics & Cushions

Home Decorating

Lighting

Lingerie, Nightwear & Swimwear

Nursery

Children's Shoes

Womenswear

Facilities & services

Home Design Service

Lingerie Advice

Nursery Advice

Parents' Room

Personal Stylist

The Place to Eat

Toilets (wheelchair accessible)

FLOOR 2

Departments

Beds & Bedroom Furniture

Furniture

Mirrors

Travel

Facilities & services

Bureau de Change

Card Services

Clearance Room

Customer Service

Tax Free Shopping

Gift Wrapping Service

Personal Shopping

VIRTUAL SERVICES & Experiences

Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home. 

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

OTHER SERVICES

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Floor 1

Kuoni

Find your faraway place from over 80 destinations with the travel experts

Floor 2

Opticians

We offer the personal advice, latest frame ranges and specialist attention your eyes deserve

Ground Floor

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor 1

Children Shoe Fitting

Our trained fitters will help measure your child’s feet and advise you on style and fit

Floor 1

*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.