Get ready for our revamped landmark Liverpool store
Explore our revamped landmark Liverpool store
Tracey standing in Liverpool, looking at the camera
Emma Ledger,-Contributing Editor

Our revamped store is here; here’s everything you need to know, from the beauty hall to new brands.

Our new-and-improved John Lewis Liverpool store is ready to welcome you. Located in the city centre’s must-visit retail hub Liverpool ONE, the updated store features an expanded beauty hall, a host of fresh clothing and beauty brands, a piercing studio, a brand-new cafe and much more.

Over four floors you can experience the best in fashion, beauty, home, giftware, technology and electrical items – quality products that are price matched against other retailers. Plus, you can benefit from the knowledge of John Lewis experts with in-store services that include Nursery Advice, Personal Styling and Home Design. John Lewis Liverpool is now bigger and better than ever.  

Close-up shot of Mia and Phoebe in Liverpool.

The only destination for beauty

The huge beauty hall features new and exclusive brands and services, with five fresh beauty counter additions, including ChantecailleCarolina Herrera, Laneige, and Elemis.

It is also be one of the first stores in the UK to feature Rihanna’s global brand, Fenty Beauty. Think: shining Gloss Bomb Lip Gloss, Soft Lit Naturally Luminous Foundation (in an unparalleled number of shades), radiant Diamond Bomb Highlighter and more.

Our beauty-obsessed experts are on hand to take you on a journey through our array of brands to find the product – or experience – you’ve been searching for.

Head-to-toe shot of Mia and Phoebe in Liverpool
Selection of Byredo perfumes on display

Fragrance first

Perfume fans should head straight to Level One to explore our new fragrance dreamworld, featuring brands such as the iconic Jo Malone London and its huge range of elegant and unique scent combinations.

There’s also the modern European house Byredo, founded in 2006 by Ben Gorham, the pure luxury of Parfums de Marly, and the understated sophistication of all things LOEWE – a favourite with the fashion set for good reason.

Enjoy impartial advice from John Lewis’ experts as you explore the very best scents – or you can book in a free consultation to discover exactly what you’re looking for.

Chris standing in Liverpool with a smile

From Liverpool to the stars

Liverpudlian fashion darling S.S. Daley has dressed famous faces including Harry Styles and Keira Knightley, so it was a no-brainer to stock his latest ready-to-wear collections for men and women in the new-look store. Designer Steven Stokey-Daley says, ‘John Lewis is iconic to the British high street. As the world is such a digital-first place now, I think it’s important to create physical spaces for a community to gather. Liverpool is a friendly, community-driven, football city, and I’m fascinated by the culture it creates.’

S.S. Daley’s impactful and award-winning designs are inspired by British culture and packed with tongue-in-cheek charm, from distinctive motifs (birds, fruit, fish) to slogans (‘I may not be rich but I’m one hell of a tap dancer’).

Chris standing in Liverpool with a smile

Stylish ear-piercing service

Trusted piercing experts Tish Lyon has launched a piercing and permanent jewellery-welding service in a discreet, calm space within John Lewis Liverpool. Whether it’s your first or tenth piercing, or you’re after a solid-gold forever-weld bracelet, the team provides unbeatable service using only implant-grade titanium and solid gold. Visit them to chat about choosing the right jewellery for you, or to get help finding the perfect gift.

Grab something tasty at Ori

On the ground floor you’ll find brand-new Ori Caffe, serving authentic Mediterranean-fresh flavours, artisan sandwiches, fresh pastries and delicious sweet treats. Oh, and did we mention they do prosecco by the glass? It’s the perfect refuel pit stop.

Our promise to you

Did you know, we regularly check our prices against our 25 main competitors? So if you find a style you bought from one of our brands at a better price, within 7 days, you can request a refund for the difference. But it’s more than just a price promise. It’s the quality you expect. And the service you can rely on.

Not Knowingly Undersold - On quality, services & price