Matrons at the Royal Papworth Hospital receiving pillows, eye masks, phone chargers, air mattresses, makeup, water bottles, hand cream and plenty more from John Lewis & Partners, Cambridge

We’re proud to support our communities in this time of crisis. Meet some of the Partners working hard to serve the vulnerable and support our NHS heroes with deliveries and drop offs across the country.

Have you seen a Partner helping out in your community? Share your positive news stories on Instagram or Twitter and use one of the partnership hashtags

#JohnLewis #Waitrose


Read our interview with Anisa, supermarket assistant at Waitrose & Partners, King’s Cross, London, and hear more about her experience as a key worker and how she became one of the cover stars of the July issue of British Vogue.

Read the article

Lockdown video diaries: a day in the life of the John Lewis Partnership
LOCKDOWN VIDEO DIARIES:A day in the life of the John Lewis Partnership

Over 24 hours of lockdown, our Partners share their stories of challenge and change as part of the fight against Covid-19. This compilation of video diaries made by Partners at home, at work and in their cars, records life in the John Lewis Partnership at this extraordinary time.

Vanessa Hollis-Hunt talks about how she keeps her family safe from contamination, and the experience of wearing a face shield at work in Waitrose, Maidenhead. Emily Gray, a personal stylist at John Lewis in Leeds, shows us the room in her family home she's converted to offer an online experience.

Meanwhile in Lancashire, Julie Toplis talks about the ‘exciting and actually quite emotional’ day they started sewing gowns for the NHS at Herbert Parkinson, the factory where Partners usually make the made-to-order textiles sold in John Lewis.

helping to keep our nhs heroes safe

To support the incredible bravery of the NHS, we recently reopened our Herbert Parkinson textile factory in Lancashire with the sole purpose of creating medical-grade hospital gowns. 

In just three weeks our highly skilled Partners have produced over 6,000 of them to help protect staff on the front line. Plus, we’ve donated over 20,000 metres of fabric which has been donated to volunteer community sewing groups to make into non-surgical scrubs. In this video, we follow our Partners from the first stitch to delivering the finished product to local hospitals.

We’re honoured to have been able to use the facilities and technical expertise within the Partnership to support the bravery of those working tirelessly around the clock to save lives. 

Thank you for everything you do for each and every one of us.

The John Lewis Partnership delivers care packages to Mental Health Trusts as it continues to support frontline NHS workers

The John Lewis Partnership delivers care packages to Mental Health Trusts as it continues to support frontline NHS workers

John Lewis partnership announces £1.4m donation to local charities and designs mug to raise funds in aid of nhs charities together

The John Lewis Partnership announces a £1.4m donation to local charities and designs a mug to raise funds in aid of NHS Charities Together

Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home.

You can now try:


Parents-to-be, we’re here to get you prepared for your new arrival. One of our Nursery Advisors will answer your questions and find the right products for your child.

Find out more


Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing. 

Men's Virtual Personal Styling

Women's Virtual Personal Styling


Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Find out more

Woman relaxing at home

Life is going to look a little different for a while, so we wanted to bring you some ideas that you and your family can do. Whether that means reconnecting with a much-loved hobby or discovering something new, we have lots of different ways to get inspired at home.


Coronavirus (COVID-19) shop and service information for our customers

What you need to know