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Did you know...

Product manuals may have advice on how to handle common problems

Check your product manual for help on set up and use or tips on how to deal with any issues.

We've created troubleshooting guides for large electrical appliances

Our troubleshooting guides have useful advice for typical problems with washing machines, tumble dryers, dishwashers, refrigerated appliances and TVs.

You can track the progress of a repair

If you've booked a repair for a small electrical item, use our tracking tool to see its progress. You'll just need your repair reference number.

Track your repair

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