Opticians

Our Opticians service is available in these John Lewis shops; book an appointment  via the button below, or call:

• Bluewater  01322 624 123

• Cardiff  02920 536 000

• Cheadle  0161 428 9373
  
• Kingston  020 8547 3000

• Leeds  01132 441 219

• Oxford  01865 240 172
  
• Stratford City  020 8534 3451
  
• Welwyn  01707 325 838
  
• White City  020 8834 4750

If you're a contact lens wearer, or would like to discuss your suitability for them, please select the option to include contact lens fitting.

Our eye test comes with free aftercare. Just pop in with the glasses or sunglasses you bought from us, and we'll take care of everything from cleaning to adjustments.

If for any reason you're not completely happy with your purchase, we offer an exchange within 35 days of receiving your glasses. This includes prescription glasses and sunglasses, but excludes items that are accidentally damaged.

If you're a contact lens wearer, or would like to discuss your suitability for them, please select the option to include contact lens fitting.
 

John Lewis Opticians is operated by Luxottica Retail UK Ltd.
Veralum Point, Station Way, St. Albans, Hertfordshire AL1 5HE

You will qualify for a free NHS-funded eye test if you are:

• Under 16*, or aged 16, 17 or 18 and in full-time education
  
• Aged 60 or over
  
• Registered blind or partially-sighted
  
• Diagnosed with diabetes or glaucoma
  
• Aged 40 or over, and you are the parent, brother,sister,son or daughter of a person diagnosed with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
  
• Eligible for an NHS complex lens voucher
  
• A prisoner on leave from prison
  
• Receiving Income Support or Income-based Jobseeker’s Allowance (not contribution-based)
  
• Receiving Pension Credit Guarantee Credit, or Income-based Employment and Support Allowance
  
• Awarded Universal Credit
  
• Entitled to, or named on, a valid NHS tax credit exemption certificate
  
• Named on a valid NHS certificate for full help with health costs (HC2)
  

If you’re named in a valid NHS HC3W you may be able to get some help towards the cost of a private sight test.

Please present evidence of your eligibility when you arrive for your appointment, or talk to one of our optometrists for further details.

*Also entitled to NHS vouchers towards the cost of glasses or contact lenses.

You will qualify for a free NHS-funded eye test if you are:

• Under 16*, or aged 16, 17 or 18 and in full-time education*
  
• Aged 60 or over
  
• Registered blind or partially-sighted
  
• Diagnosed with glaucoma or diabetes
  
• Aged 40 or over, and you are the parent, brother,sister,son or daughter of a person diagnosed with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
  
• In need of complex lenses*
  
• A patient or partner in receipt of Income Support, Income-related Employment and Support
  
• Allowance, Income-based Jobseekers Allowance or Pension Credit Guarantee Credit.*
  
• Named on a valid NHS tax credit exemption certificate*
  

Named on a valid NHS HC2W certificate

If your sight test is carried out by a hospital eye department as part of the management of an optical condition, you will also qualify. If you’re named in a valid NHS HC3W you may be able to get some help towards the cost of a private sight test.

Under the Eye Health Examination Wales (EHEW) initiative, you’re also entitled to have your eyes examined free of charge by a registered optometrist if you have an eye problem that occurred suddenly (acutely) which you think requires urgent attention.

You can also have a free eye test under EHEW if you:

• have been referred by your GP to an EHEW-registered optometrist because of an eye problem

• have sight in one eye only, i.e. you’re effectively blind in your worse eye

• have a hearing impairment and are profoundly deaf

• suffer from Retinitis Pigmentosa

• have Black African, Black Caribbean, Indian, Pakistani or Bangladeshi family origins

• are at risk of eye disease by other reasons of race or family history

Please present evidence of your eligibility when you arrive for your appointment, or talk to oneof our optometrists for further details.

*Also entitled to NHS vouchers towards the cost of glasses or contact lenses.