We're sorry that we don't have the facility to deduct VAT when charging for goods. If you're a resident in the Channel Islands and qualify for a VAT refund, please email Customer services or contact us on 03456 049 049 between 7am and midnight, 7 days a week, once your goods have been delivered. We'll then credit the amount of VAT charged back to you. VAT should be claimed back within 90 days of placing your order.
Goods exported or carried personally out of the country may qualify for a tax refund. Overseas buyers whose domicile or habitual residence is outside the European Union, and intend to leave for a destination outside the EU within 3 months, or UK residents who send goods to friends and family living outside the EU, can buy tax-free.
Customers buying products for delivery to a UK address will be charged UK VAT. If you are having goods delivered direct to a shipping agent in the UK but for immediate export it may be possible to refund the VAT, however you must contact our export department at Oxford Street before placing an order. If you make an order without notifying us in advance, the UK VAT on your purchase will not be refunded.