Check the status of your refund

You can find out more about your refund and when you can expect to get your money back in two ways.

From your account

Check the online order details in your account. When we have processed your return, we'll show you the item you returned alongside your refund details.

From your confirmation email

We sent you a confirmation email when you placed your order. If you weren't signed-in while ordering, use the links in your confirmation email.

How long will a refund take?

This varies and depends on how you choose to return the item. Below are our return options, click one to find out more.