HP 14s-dq2019na Laptop, Intel Core i3, 8GB RAM, 128SSD, 14" Full HD, Natural Silver

What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid-state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.

Featuring 8GB of RAM, this computer has enough power for casual tasks like web browsing and word processing as well as more demanding jobs like complex spreadsheets and image manipulation. You'll be able to run a healthy number of windows at once without any obvious lag or slowdown.

Solid state drive
Solid-state drives (SSD) give you the capacity to store your documents and media, while ensuring quicker and reliable access to your files and programs. SSDs are far faster than regular hard drives and ingeniously, they don't use moving parts to work, which makes them far more dependable and also quieter.

Great entertainment
Thanks to its 14”, Full HD screen, viewing your high-resolution photos, films and videos will be a pleasure. This device has been designed to convey immersive images, and thanks to built-in stereo speakers, will make for a great casual gaming and multimedia experience.

Connecting your other devices
The USB ports allow for fast data transfer, whilst the HDMI port enables the option for dual-screen presentations. The SD card slot offers a convenient way to upload your photos and videos. Bluetooth can help to send data wirelessly between devices.

Windows 10 Home in S mode
Windows 10 Home in S mode is a specific configuration of Windows 10 that offers a familiar, productive Windows experience that's streamlined for security and performance. By exclusively using apps in the Windows Store and ensuring that you browse safely with Microsoft Edge (your default browser), Windows 10 Home in S mode keeps you running fast and secure day in and day out.

We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.

Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.

Find out more details and pricing for our tech support services.

*Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue in 2022. Specific timing will vary by device. Certain features require specific hardware. See https://www.microsoft.com/windows/windows-11-specifications for details.