Product description
Product code: 82712503
Usher in a new era of AI productivity with the 11th gen Surface Pro from Microsoft. Get crazy-fast speeds and next-gen capabilities by a powerful AI accelerator and processor for ultimate multi-tasking. It has amazing flexibility with its 165-degree fluid kickstand. And it supports ultra-fast Wi-Fi 7 connectivity. Plus HD front and rear cameras with AI-enhanced features give you perfect lighting and clear sound.
Qualcomm Snapdragon X Plus Processor
Snapdragon X Plus revolutionises your digital experience by bringing powerful performance and efficiency, lightning-fast connectivity and groundbreaking on-device AI.
Its 10-core CPU is extremely powerful, allowing users to optimise workloads for productivity without interruption.
Unlock your new superpower
Elevate your productivity and creativity with Copilot on Surface Pro.
A smarter PC
Its super-powerful NPU delivers mind-boggling levels of AI compute at 40 trillion operations per second.
Create with Cocreator
Everyone has an imagination and an ability to be an artist. Describe or draw your vision with text or image prompts and watch Cocreator generate an interpretation of it. Cocreator is optimised for English text prompts.
Effects that enhance your calls
Improve lighting and blur distractions in the background during video calls. When presentation matters, turn on Windows Studio Effects.
Your ultimate creative studio
Replace your tablet, laptop and create a full desktop – all in a thin and lightweight package.
New levels of peak brightness with HDR
HDR improves the range of brightness colors and contrast delivers whiter whites, deeper blacks, and a wider range of colors.
What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid-state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.
RAM packed
Featuring a massive 16GB of RAM, this computer is comfortable running lots of complex tasks at once, and you won't see any obvious lag or slowdown.
Fast mover
The 512GB solid state drive gives you capacity to store your documents and media, while ensuring fast and dependable access to your files and programs. SSDs are much faster than regular hard drives, and don't use moving parts to work, making them more reliable and quieter.
Some Copilot+ PCs require download of free updates to run Copilot+ PC experiences, available starting late 2024 – 2025. Availability of Copilot+ PC features varies by device and market.
We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.
Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Device, PSU, QSG, Safety and Warranty documents
- Audio Details
- Omnisonic® Speakers with Dolby® Atmos®28 Support for Bluetooth® LE Audio
- Batteries Included
- Yes
- Battery Capacity
- 6290.0mAh
- Battery Life Details
- Up to 14 hours
- Battery Size & Number
- Number of batteries: 1, Number of cells: 4, Battery weight: 195g
- Bluetooth Version
- 5.3
- Brand
- Microsoft
- Brightness
- 300 nits
- CD/DVD/Blu-ray Drive
- No Optical Drive
- Camera (front-facing)
- 1440p@30 fps (QHD) video
- Computing Features
- Portable, Touch Screen
- Connectivity Type
- Bluetooth
- Country of Origin
- China
- Dimensions
- H287 x W208 x D9.3mm
- Display
- 4K@30 fps
- Graphics Card Series
- Dedicated - Qualcomm® Adreno
- Graphics Card/GPU Details
- Qualcomm® Adreno™ GPU
- Graphics card type
- Dedicated
- Guarantee
- 2 year guarantee included
- Hard Drive Details
- 512GB
- Includes Intel Optane
- No additional memory
- Keyboard Details
- Backlit - One colour
- Location Services
- via Wi-Fi
- Manufacturer Part Number (MPN)
- ZHY-00021
- Memory (RAM)
- 16GB
- Memory Card Slots
- No
- Model name / number
- Surface Pro / 2076
- Number of Processor Cores
- 10
- Number of Processor Threads
- 10
- Office Pre-Installed
- No Microsoft 365 included
- Operating System
- Windows 11
- Operating System Version
- Windows 11 Home
- Picture Or Video Resolution
- 4K Ultra HD
- Power
- 39.00W
- Power Supply
- Mains, Rechargeable Battery
- Processor
- C10 Snapdragon® X Plus
- Processor Type
- Qualcomm Snapdragon
- Processor speed
- 4.5GHz
- Refresh Rate
- 120Hz
- Refresh Rate Range
- 76-120Hz
- Screen Resolution
- 3820 x 2160 pixels
- Screen Size Measured Diagonally
- 13"
- Screen Type
- LED
- Screen sizes (Laptops)
- 12.1" to 14"
- Sensors & Trackers
- Microphone
- Total Speaker Output
- 2W
- Touch Screen
- Touch Screen Enabled
- Trackpad
- Multi-Touch
- Virtual Assistant
- No Voice Recognition
- Weight
- 0.89kg
- Wired Connections
- 2 x USB4
- Wireless
- WiFi 802.11a Enabled, WiFi 802.11b Enabled, WiFi 802.11g Enabled
- Wireless Display
- No Wireless Display
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £30, £2.50 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.50
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.
