Home Furnishings

What is this?
When we deliver your new mattress, we can collect your old one and dispose of it responsibly

Need to know

• The charge for this service is £29.95
• The price includes the collection and disposal of an existing mattress that a new one is replacing
• If you buy more than one eligible mattress, you'll also need to buy the collection service for each individual item you want us to take away
• We'll remove and dispose of all packaging for your new mattress responsibly
• We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees or anyone working on our behalf
• We can only offer the disposal service when your new mattress or divan is being delivered by our own van crews, and not by our suppliers or third-party couriers

What you need to do

• Ensure your item is stripped of any bed linen and is ready for collection
• Ensure the goods to be collected are reasonably hygienic

What we'll do

• Remove your old mattress and ensure it’s recycled with a registered recycling company that complies with all current standards
  

What we won't do

• We won’t strip the bed linen from your old mattress
• We won't collect any item that we believe constitutes a health and safety risk to our employees or anyone working on our behalf

What is this?

When we deliver your new bedstead, we'll also assemble it for you

Need to know

• The charge for this service ranges between £35 and £150
• We'll remove and dispose of all packaging for your bedstead responsibly
• We can't offer disposal of your old bedstead (only mattresses and divans)
• When we deliver, please make sure we can access the bed location and that there is enough room for us to build it
• We can only assemble bedsteads delivered by our own crews, and not those delivered by our suppliers or third-party couriers 

 

What is this?

Buy a new sofa from us and you can arrange to have your old one collected at the same time. We’ll pass it on to Reuse Network so it can be given a second life.  

Reuse Network supports reuse charities across the UK, helping to divert millions of household items from landfill and giving low-income households access to affordable products.

Need to know

• The charge for this service is £44.97. This is a not-for-profit service
• It's only available when you buy a sofa from us and have it delivered by one of our own van crews
• Any sofa that is considered unsuitable for reuse will not be collected
• In the rare instance that your sofa doesn’t meet the reuse requirements of local charities, it will be incinerated and, where possible, converted into energy in line with all the latest standards and regulations
• For more information, please visit reuse-network.org.uk
• We can’t collect items that could pose a health and safety risk to our staff or anyone working on our behalf.

What is this?

We can hang your new mirror or wall art when we deliver it, so that you can enjoy it straight away

Need to know

This service costs £40 and you can buy it alongside your new product. It includes: 

• Unpacking your new product and taking away the packaging for responsible disposal 
• Agreeing on a safe and suitable fixing position for it with you 
• Supplying and using the correct fixings for your wall type
  

What is this?

We'll assemble your new barbecue before we deliver it so that you can start cooking straight away
 

Need to know

●  The charge for this service is £75

●  If you buy more than one eligible barbecue, you'll also need to buy the assembly service for each individual item you want us to assemble

●  We'll remove and dispose of all packaging for your new barbecue responsibly

●  We can only offer the assembly service when your new barbecue is being delivered by our own van crews, and not by our suppliers or third-party couriers

 

What you need to do

●  Ensure there is adequate access for our crews to put the assembled barbecue where required

●  If you have purchased a gas BBQ, you will need to complete a gas leakage test before the product's first use

 

What we'll do

● Prebuild your new BBQ and deliver it assembled to your home, and place it where required

What we won’t do

● We will not connect the gas cylinder to your new product

What is it?

When we deliver your new barbecue, we can collect your old one and dispose of it responsibly 

Need to know

●   The charge for this service is £25

●  The price includes the collection and disposal of an existing barbecue that's being replaced by a new one

●  If you buy more than one eligible barbecue, you'll also need to buy the collection service for each individual item you want us to take away

●  We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees or anyone working on our behalf

●  We can only offer the disposal service when your new barbecue is being delivered by our own van crews, and not by our suppliers or third-party couriers

What you need to do

●  Please disconnect the old BBQ from the gas bottle before the delivery crew arrives, as we are unable to disconnect your gas connection

●  Ensure the BBQ is emptied and clean (no food waste, grease, charcoal, wood)

●  Remove any accessories you wish to keep

●  Provide a clear and unobstructed route to remove the BBQ for disposal

What we'll do

● Remove your old barbecue and ensure it's disposed of in an environmentally friendly way

What we won’t do

●  Remove an existing ceramic BBQ

●  Disconnect your gas bottle

●  Empty or clean your barbecue

●  Collect any item that we believe constitutes a health and safety risk to our employees or anyone working on our behalf 

What is this?

When you buy lighting in our shops, you can arrange for our trained team to install wall, ceiling or outdoor lights to an existing safe wiring point on domestic premises

Need to know

• The charge for this service is £59 for the first light, and £45 for each additional light
• It's only available if you buy your lighting in our shops
• We'll check the polarity and earthing of the required circuitWe'll also remove and dispose of the packaging for your new light responsibly
• We can't offer disposal of any old lights
• CFL and LED bulbs should be recycled at your nearest recycling bank, which will be found at www.recycle-more.co.uk (opens in a new window)
• All our installers are NICEIC-trained (National Inspection Council for Electrical Installation Contracting)
• The service excludes recessed lights or anything over 10" highFor safety, we'll need to switch off the mains power at the consumer board
• This may mean you need to reset timers and so on once we've finished
• We're not liable for products on other circuits that fail to work once power is reconnected
• We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers
• If we suspect the presence of asbestos in any textured ceilings or walls, we may not be able to complete the installation
• Please make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them
• If the light is for outdoors or the bathroom, you'll need to check the IP (Ingress Protection) rating
• The higher the rating, the more protected it is, and for outdoor or bathroom lighting, you need a minimum IP44 rating