Meet SANTA in store
We're partnering with LEGO® to make sure the whole family can experience the magic of Christmas in store at John Lewis. You’ll meet Santa and each child will receive a LEGO® or LEGO DUPLO® gift. You can even bring your dog to some of the experiences*. (Just make sure they don’t bark at any reindeer.)
As a My John Lewis member, you’ll get exclusive priority access to book your tickets between 24 August and 19 September.
Remember to bring your My John Lewis card with you (or open it on our app) and show it when you arrive for your booked time slot.
Find a GROTTO near you
Whether you ‘Meet Santa’, visit ‘Santa’s Grotto & The Magic Tree’ or enjoy a ‘Santa’s Tea Party’, see what Santa experiences await in store.
Santa's Grotto & The Magic Tree
What will you discover inside Santa’s magical wonderland? Come and plant a magic bean that turns into your very own mini Christmas tree you can decorate. You can also take home a wonderful LEGO® or LEGO DUPLO® gift and buy a photo taken with Santa.
Price: £20 per child + accompanying adults (inc. LEGO® or LEGO DUPLO® gift)
Time: Approx. 15 mins
Choose one of these stores to book a visit to Santa’s magical wonderland:
Meet Santa and feel the magic of Christmas come alive. Take home a wonderful LEGO® or LEGO DUPLO® gift and buy a photo taken with Santa.
Price: £15 per child + accompanying adults (inc. LEGO® or LEGO DUPLO® gift)
Time: Approx. 5 mins
Choose one of these stores to book your magical visit:
Santa’s Tea Party
Santa and his favourite elf are taking a hard-earned break. So pull up a chair and join them for a heart-warming cup of cocoa, a tasty festive biscuit and fun festive activities!
Price: £15 per child + £5 per adult (inc. LEGO® or LEGO DUPLO® gift)
Time: Approx. 40 mins
Choose one of these stores to book a visit to Santa’s Tea Party:
Bluewater - Sold out
Brent Cross - Sold out
Cambridge - Sold out
Canary Wharf - Sold out
Chelmsford - Sold out
Cheltenham - Sold out
Chichester - Sold out
Edinburgh - Sold out
Exeter - Sold out
Glasgow - Sold out
High Wycombe - Sold out
Leeds - Sold out
Milton Keynes - Sold out
Oxford - Sold out
Reading - Sold out
Ipswich - Sold out
Too much excitement about SANTAAAAA?
Every Sunday (and every Tuesday in November too), we’ll run a quiet hour for those that need or prefer it.
*Dog-friendly experiences and quiet hour available for ‘Meet Santa’ or ‘Santa's Grotto & The Magic Tree’ only. Not ‘Santa’s Tea Party’, sorry.
Our ACCESSIBILITY commitment
We’re committed to making John Lewis accessible for all, and that includes meeting Santa.
If you have specific requirements, let us know so that we can accommodate your needs at every store.
If you've got any questions about your tickets or want to change the date/time of your visit, call Great Grottos on 01306 886989 or email them at Bookings@GreatGrottos.co.uk. They're open 9.30am-5pm, 7 days a week during November/December, and 5 days a week before then