Meet Santa In-Store

Meet SANTA in store

We're partnering with LEGO® to make sure the whole family can experience the magic of Christmas in store at John Lewis. You’ll meet Santa and each child will receive a LEGO® or LEGO DUPLO® gift. You can even bring your dog to some of the experiences*. (Just make sure they don’t bark at any reindeer.)

As a My John Lewis member, you’ll get exclusive priority access to book your tickets between 24 August and 19 September.

Remember to bring your My John Lewis card with you (or open it on our app) and show it when you arrive for your booked time slot.

Find a GROTTO near you

Whether you ‘Meet Santa’, visit ‘Santa’s Grotto & The Magic Tree’ or enjoy a ‘Santa’s Tea Party’, see what Santa experiences await in store.

Santa's Grotto & The Magic Tree

What will you discover inside Santa’s magical wonderland? Come and plant a magic bean that turns into your very own mini Christmas tree you can decorate. You can also take home a wonderful LEGO® or LEGO DUPLO® gift and buy a photo taken with Santa.


Price: £20 per child + accompanying adults (inc. LEGO® or LEGO DUPLO® gift)

Time: Approx. 15 mins

Choose one of these stores to book a visit to Santa’s magical wonderland:

Oxford Street

Peter Jones

Welwyn

Meet Santa

Meet Santa and feel the magic of Christmas come alive. Take home a wonderful LEGO® or LEGO DUPLO® gift and buy a photo taken with Santa. 

Price: £15 per child + accompanying adults (inc. LEGO® or LEGO DUPLO® gift)

Time: Approx. 5 mins

Choose one of these stores to book your magical visit:

Cheadle

Cribbs Causeway

Kingston

Liverpool

Southampton

Horsham

Santa’s Tea Party

Santa and his favourite elf are taking a hard-earned break. So pull up a chair and join them for a heart-warming cup of cocoa, a tasty festive biscuit and fun festive activities! 

Price: £15 per child + £5 per adult (inc. LEGO® or LEGO DUPLO® gift)

Time: Approx. 40 mins

Choose one of these stores to book a visit to Santa’s Tea Party:

Bluewater - Sold out

Brent Cross - Sold out

Cambridge - Sold out

Canary Wharf - Sold out

Cardiff

Chelmsford - Sold out

Cheltenham - Sold out

Chichester - Sold out

Edinburgh - Sold out

Exeter - Sold out

Glasgow - Sold out

High Wycombe - Sold out

Leeds - Sold out

Leicester

Milton Keynes - Sold out

Newcastle 

Norwich

Nottingham

Oxford - Sold out

Poole 

Reading - Sold out

Solihull 

Stratford 

Trafford

White City

Ipswich - Sold out

Too much excitement about SANTAAAAA?

Every Sunday (and every Tuesday in November too), we’ll run a quiet hour for those that need or prefer it.

*Dog-friendly experiences and quiet hour available for ‘Meet Santa’ or ‘Santa's Grotto & The Magic Tree’ only. Not ‘Santa’s Tea Party’, sorry.

Our ACCESSIBILITY commitment

We’re committed to making John Lewis accessible for all, and that includes meeting Santa. 
If you have specific requirements, let us know so that we can accommodate your needs at every store. 

If you've got any questions about your tickets or want to change the date/time of your visit, call Great Grottos on 01306 886989 or email them at Bookings@GreatGrottos.co.uk. They're open 9.30am-5pm, 7 days a week during November/December, and 5 days a week before then