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Price
£7.70


  • Free Click & Collect over £40
  • Free standard delivery over £50
  • Free returns, restrictions apply

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Information from the brand
Product description

Product code: 47281526

Lactic Acid is an alpha hydroxy acid that exfoliates the skin. This 5% formulation offers very mild exfoliation and is supported with a purified Tasmanian pepperberry known to reduce signs of inflammation and sensitivity that is often associated with exfoliation.

The pH of this formula is approximately 3.8 and Lactic Acid has a pKa of 3.8. The pKa value is the most important aspect to consider in formulating with acids as pKa implies acid availability. When pKa is close to pH, there is an ideal balance between salt and acidity, maximising the efficacy of the acid and reducing the potential of developing irritation. Higher pH values in such a case would increase the concentration of salt, which counter-intuitively would make the formula even more irritating than if the formula was more acidic.

Good to know: Lactic Acid should not be used on sensitive, peeling or compromised skin. Please refer to additional sun protection notes and other warnings in provided Directions.

While Lactic Acid can result in quick visible benefits, we generally suggest indirect forms of skin exfoliation in favour of direct forms such as this formula due to potential inflammation and sensitivity associated with acids.

  • 1. The Tasmanian Pepperberry derivative included in this formula is of plant origin and as such will vary in colour seasonally. This colour variation may be apparent in the formula from time to time
  • 2. While exfoliating acids can result in quick visible benefits, we generally suggest indirect forms of skin exfoliation for a gentler approach.

Product specification
Brand
The Ordinary
Country of Origin
Canada
Formulation
Serum
Suitable for Vegans/Vegetarians
Suitable For Vegans
Volume
30ml
How to use
Apply once per day, ideally in the PM. Can be diluted with other treatments to reduce strength until skin develops tolerance. Avoid contact with eyes. If irritation persists, discontinue use and consult a physician. (Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun and particularly the possibility of sunburn. Use a sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards.)
Brand information
The Ordinary is an evolving collection of skin treatments offering familiar, effective clinical technologies positioned to raise pricing and communication integrity in skincare. The brand was created to celebrate integrity in its most humble and true form.
Delivery and returns

Delivery and collection options

Standard Delivery
£4.50
UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
Click & Collect
£2.95
Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
Local Collection Network
£2.95
Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
Evening Delivery within London M25
£9.95
Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
Next or Named Day Delivery
£7.95
Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
Morning Delivery
£10.95
Delivery on the day of your choice, by 11.30am available 7 days a week.

Returns and refunds

Returns restrictions apply to this item

Unless faulty, you can only return this item if unopened, unused and with the original seals or tags intact. This does not affect your statutory rights.

You can return or exchange an unwanted item within 30 days of receiving it.

Please allow up to 14 days from sending the item to receive your refund.

How to return your item

Small items

Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.

Large items - items delivered by two people, such as appliances and furniture

We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.