Guarantees | Customer Services | John Lewis & Partners

Skip to main content
Skip to footer

About us
John Lewis Brands
Brands A-Z
Our shops
Customer services
Our services
Track order
My John Lewis
Partnership Credit Card
Insurance

Search

Stores
Sign in
Account
0items in Basket
Basket
Menu
Menu

New In
Home & Garden
Furniture & Lights
Electricals
Women
Men
Beauty
Baby & Kids
Sport & Travel
Gifts
Brands
Sale & Offers

Pushchairs, Car Seats and Baby Electricals

Be in the know

Get inspiration, new arrivals and the latest offers to your inbox

Footer

Feedback

Your comments help us improve our website

Leave feedback

John Lewis App

Contact us
Customer services
Product support
Our shops
Price promise

Delivery & collection
Track your order
Returns & refunds

Gift Cards & vouchers
Services
Buying guides
My John Lewis
Basket
Wish List
Brands A-Z
Inspiration
Offers
Events

Jobs
Waitrose & Partners
About the John Lewis Partnership
John Lewis & Partners for Business
Happier futures
Protect+

Payment plans
Partnership Credit Card
Foreign currency
Home insurance
Pet insurance
Car insurance
Investments
Personal Loans

Terms and conditions
Secure shopping
Product recalls and safety notices
Staying safe during Covid-19
Modern slavery statement
Privacy notice
Cookies
Sustainability
Accessibility

Terms and conditions
Secure shopping
Product recalls and safety notices
Staying safe during Covid-19
Modern slavery statement
Privacy notice
Cookies
Sustainability
Accessibility

John Lewis plc is a credit broker and not a lender. Credit provided by Creation. John Lewis PLC may receive a commission for introducing you to a lender if your application is successful. John Lewis plc, registered office: 1 Drummond Gate, Pimlico, London, SW1V 2QQ. Authorised and regulated by the Financial Conduct Authority (Register no. 724309) for the purpose of introducing the credit provided by Creation Consumer Finance Ltd, registered office: Wellington Buildings, 2-4 Wellington Street, Belfast BT1 6HT. Creation Consumer Finance Ltd is authorised and regulated by the Financial Conduct Authority (Register no. 311518). Credit is available subject to status to UK residents aged 18 or over. Terms and conditions apply.
Find out more.

Clearpay is credit that is not regulated by the Financial Conduct Authority. You must be 18+ and a permanent UK resident (excl Channel Islands). T&Cs, late fees and other eligibility criteria apply. Find out more.

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.

Protect Plus policies are provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. Domestic & General Insurance PLC are the underwriter of the insurance and do not provide a personal recommendation or advice. All prices include all applicable taxes (including IPT). Your information will be handled in accordance with Domestic & General's privacy policy which can be found in your terms and conditions.

Download the John Lewis app

NEVER KNOWINGLY UNDERSOLD

Facebook

Twitter

Youtube

Instagram

TikTok