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John Lewis Nursery Service

JOHN LEWIS

NURSERY ADVICE SERVICE

With you every little step of the way

Whether you've got a baby on the way, or your little one is about to enter a new stage in the first year's amazing development journey, our Nursery experts are here to help you find everything you need.

We'll answer any questions you have and always give impartial, expert advice that suits your lifestyle and budget.

We offer two free services:

WHAT TO EXPECT FROM YOUR APPOINTMENT

Before baby arrives

This service is ideal if you’re having your first baby or if you've had a gap and would like to know what's changed. We recommend booking this appointment for when you're around 20-24 weeks pregnant.

We understand there's a lot to take in and many choices to make, so we try to keep things simple and practical. You can book an individual consultation completely free of charge and with no minimum spend. This service is available in all John Lewis shops with Nursery departments.

During your 2-hour appointment, your Nursery expert will get to know your particular needs and likes in Baby's Top 5, covering the key things to think about before your baby arrives:

Our Nursery expert will guide you around the department and help you compile a Nursery List of everything you'll need for your new arrival. This list will be available for you to view and review online or in store. If you, or anyone else, choose to purchase from the list, please do so at least three weeks before baby's due date as this allows all the purchased items to be delivered to you in one go, free of charge.

Baby's next steps

This is an optional follow-up appointment to give you some guidance on product choices for the milestones of 5 months and beyond.

Babies go through so many amazing changes in the first year. Your Nursery expert can help you make the right choices at every new milestone along the way.

This service is to advise you on what you need for babies of 5 months and over – whether you're about to make the step to solid foods, changing to a second car seat, or thinking about baby's first proper bed. Just call your local shop (excluding at Home shops) to book an appointment, which will typically last around 2 hours.

Baby in a pram

Book an appointment

This is an optional follow-up appointment to give you some guidance on product choices for the milestones of 5 months and beyond.

Babies go through so many amazing changes in the first year. Your Nursery expert can help you make the right choices at every new milestone along the way.

This service is to advise you on what you need for babies of 5 months and over – whether you're about to make the step to solid foods, changing to a second car seat, or thinking about baby's first proper bed. Just call your local shop (excluding at Home shops) to book an appointment, which will typically last around 2 hours.

Your Nursery list

Once you know what you need, we'll register your Nursery list.

It’ll be easy for friends and family to choose gifts if you share your list with them, as anyone can buy your selected items from John Lewis shops, online or by phone.

Of course, you don't have to book a Nursery Advice appointment to create a Nursery List – simply register here to set everything up.

You can check the status of your list whenever you want, as well as add and remove items. Once an item is paid for, we'll store it for you until you're ready to have everything delivered together, free of charge and at a time that suits you. If you'd like any items to come earlier, we can make a separate, additional delivery.

We always check and match our high street competitors' lowest prices, even during sales and online – so you can be sure that you’re getting the best value.

Take a look at our pushchair and car seat buying guides to help you get started.