John Lewis Opticians

Your eyes are precious, and we'll help you look after them. From discovering the perfect frames, to having your eye test, at John Lewis Opticians you'll find the personal advice, latest ranges and specialist attention your eyes deserve.

Booking an appointment

Our Opticians service is available in five John Lewis shops; book an appointment opposite, or call:

  • 01322 624 123
  • 02920 536 000
  • 020 8547 3000
  • 01132 441 219
  • 020 8532 3500

If you're a contact lens wearer, or would like to discuss your suitability for them, please select the option to include contact lens fitting.

Book an appointment

Eye test
£25

Book an appointment

Eye test with
contact lens fitting
£50 (£25 redeemable against purchase)

View terms and conditions for appointments

 

Our current offer

From Monday to Friday throughout July and August
we’re offering free eye tests

Services we offer

For adults and children, we offer a £25 eye test (free to under 16s), and walk-in appointments are available each day. We also offer prescription glasses and sunglasses, digital retina photography, and contact lenses for adults.

Eye style consultation

If you need some help choosing, one of our Optical Advisors will consider your lifestyle, appearance and budget, and help you discover the frames that really suit you. We have a huge range of brands and styles to choose from.

Free eye tests

You may be entitled to a FREE NHS-funded eye test*

You'll need to bring along supporting documentation to your appointment if you're entitled to a free test.

Brands
Brands

All the latest equipment

Our brand new state-of-the-art testing rooms are kitted out with cutting-edge technology to help our Optometrists carry out a thorough examination of your eyes.

We use Optical Coherence Tomography equipment, for a non-invasive imaging test that uses light waves to take cross-section pictures of your retina. This '3D mapping' can detect various ocular conditions in their early stages.

Aftercare

If you need us to take another look at your frames or lenses, no problem. Our eye test comes with free aftercare. So just pop in with the glasses or sunglasses you bought from us, and we'll take care of everything from cleaning to adjustments.

Our exchange policy

If for any reason you're not completely happy with your purchase, we offer an exchange within 35 days of receiving your glasses. This includes prescription glasses and sunglasses, but excludes items that are accidentally damaged.

Brands you'll find at John Lewis Opticians

Brand logos

We also stock a wide range of non-prescription sunglasses online - shop here

 
 

John Lewis Opticians is operated by Luxottica Retail UK Ltd.
Veralum Point, Station Way, St. Albans, Hertfordshire AL1 5HE

Free eye consultation - Terms and conditions

 

NHS England

You will qualify for a free NHS-funded eye test if you are:

  • Under 16*, or aged 16, 17 or 18 and in full-time education
  • Aged 60 or over
  • Registered blind or partially-sighted
  • Diagnosed with diabetes or glaucoma
  • Aged 40 or over, and you are the parent, brother,sister,son or daughter of a person diagnosed with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
  • Eligible for an NHS complex lens voucher
  • A prisoner on leave from prison
  • Receiving Income Support or Income-based Jobseeker’s Allowance (not contribution-based)
  • Receiving Pension Credit Guarantee Credit, or Income-based Employment and Support Allowance
  • Awarded Universal Credit
  • Entitled to, or named on, a valid NHS tax credit exemption certificate
  • Named on a valid NHS certificate for full help with health costs (HC2)

If you’re named in a valid NHS HC3W you may be able to get some help towards the cost of a private sight test.

Please present evidence of your eligibility when you arrive for your appointment, or talk to one of our optometrists for further details.

*Also entitled to NHS vouchers towards the cost of glasses or contact lenses.

 

NHS Wales

You will qualify for a free NHS-funded eye test if you are:

  • Under 16*, or aged 16, 17 or 18 and in full-time education*
  • Aged 60 or over
  • Registered blind or partially-sighted
  • Diagnosed with glaucoma or diabetes
  • Aged 40 or over, and you are the parent, brother,sister,son or daughter of a person diagnosed with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
  • In need of complex lenses*
  • A patient or partner in receipt of Income Support, Income-related Employment and Support
  • Allowance, Income-based Jobseekers Allowance or Pension Credit Guarantee Credit.*
  • Named on a valid NHS tax credit exemption certificate*
  • Named on a valid NHS HC2W certificate

If your sight test is carried out by a hospital eye department as part of the management of an optical condition, you will also qualify. If you’re named in a valid NHS HC3W you may be able to get some help towards the cost of a private sight test.

Under the Eye Health Examination Wales (EHEW) initiative, you’re also entitled to have your eyes examined free of charge by a registered optometrist if you have an eye problem that occurred suddenly (acutely) which you think requires urgent attention.

You can also have a free eye test under EHEW if you:

  • have been referred by your GP to an EHEW-registered optometrist because of an eye problem
  • have sight in one eye only, i.e. you’re effectively blind in your worse eye
  • have a hearing impairment and are profoundly deaf
  • suffer from Retinitis Pigmentosa
  • have Black African, Black Caribbean, Indian, Pakistani or Bangladeshi family origins
  • are at risk of eye disease by other reasons of race or family history

Please present evidence of your eligibility when you arrive for your appointment, or talk to oneof our optometrists for further details.

*Also entitled to NHS vouchers towards the cost of glasses or contact lenses.