TV setup installation service

Modern living room illustration with TV on media unit, games console, bookcase and armchair in pastel tones
Minimalist living room illustration with TV on stand, game console, bookshelf and sofa in light blue tones

When we deliver your new TV, our delivery Partners can set it up for you and remove and recycle your existing one. Simply add both the Installation and Recycling Service options to your basket along with your new TV.

If your TV is coming directly from the supplier, we can still install it. Just give us a call on 0345 604 8835 once you’ve bought your TV.

Wall mount or pedestal?

We can set up both. Check the ‘Fitting method’ in the product specifications to see the options available to your chosen model. If you want it wall mounted, here’s what you need to know. If you want it to be freestanding, read on.

Connectivity

The information below includes a few things to check before purchasing

Orange Wi‑Fi signal icon above password dots, symbolising wireless network login and internet security access

Aerial and power

We’ll fit your new TV’s pedestal stand and connect it to your aerial and other devices like DVD players or gaming consoles. The aerial point and electrical power supply should be roughly one metre away from the TV. If yours is further, have a compatible cable or extension lead to hand.

Smart TV screen showing streaming video interface with content tiles, play button and favourites icons

Devices and internet

We’ll connect your Smart TV and new devices to the internet so please have your WiFi log-in details, and download any relevant apps and create any new accounts required to use them, prior to your booking slot to ensure a smooth service on the day. If your connection isn’t great, consider an additional WiFi solution.

Accessories

Modern low TV stand with two central drawers and side cupboards, minimalist living room storage unit design

TV stands

If you’ve bought a TV stand with an assembly service from us, we’ll build it at the same time we’re setting your TV up. If you’re using your own stand, have it ready.

Illustration of a desktop computer monitor on a stand with game controller and books beneath, minimal flat design.

New devices & surround sound

If you’ve bought a device like a soundbar, surround sound or gaming system, we’ll connect this for you as long as you have the right cables. Please download any relevant apps and create any new accounts required to use them prior to your booking slot to ensure a smooth service on the day.

Not sure? Bit confused? What’s WiFi?

If you aren’t sure whether your existing setup matches all that, we might not be able to set up your new TV on the day. If you have any questions, give us a call on 03456 049 049 or pop into your nearest John Lewis & Partners. We’ll be happy to help

Prices

Installation price

Set Up and Demo: £49.99

We also offer TV wall mount installation, find out more about what you need to check before booking and pricing here.

TV stand assembly

Ranging from £35 to £100

TV stand assembly prices are individually pre-determined based on their complexity to build. Further details and prices can be found on individual TV stand product pages.

We are unable to offer an assembly service on TV stands that are delivered directly from the supplier.

Recycling

Per television: £25

If you have only booked a recycling service, please ensure your current television has been safely disconnected from the electricity supply before we arrive.

Read about our guide to recycling electrical and electronic products.

We also offer TV wall mount installation, find out more about what you need to check before booking and pricing here.

Read about our guide to recycling electrical and electronic products.

Find out more about our TV installations here.