Next and Named day deliveries

Your available delivery options will always be shown to you in checkout. We're sorry that we’re unable to offer all premium delivery services to all postcodes; see Delivery exceptions & restrictions further down the page.

Choose from:

Daily Next or Named day delivery £7.95
Our carrier delivers next day (order by 8pm the day before) or on the day of your choice, 7 days a week, 8am – 8pm.

Pre 11:30am Next or Named day delivery £10.95
Our carrier delivers next day (order by 8pm the day before) or on a day of your choice 7 days a week, 7.30 - 11.30am.

Evening delivery within London M25  £9.95
Order before 10am to get the same day evening delivery within London M25. Available 7 days a week, delivery between 6 - 11pm on a day of your choice. We'll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.

We always offer a 10-hour standard delivery slot for large items being delivered by John Lewis & Partners crews. We'll contact you by text the night before your delivery to narrow your slot down to a 2-hour window, and we'll confirm that on the day when the van leaves our warehouse.

If your product is being delivered by one of our approved suppliers or their carrier, find out about delivery by approved suppliers here.

Faster or timed premium delivery services are also available for large items being delivered by John Lewis & Partners crews.

Choose from next day delivery or timed delivery slots:

* If Saturday next day is not available in your area, you may be offered a Monday slot. 

We'll contact you by text the night before your delivery to narrow your slot down to a 2-hour window, and we'll confirm that on the day when the van leaves our warehouse.

We’re usually unable to provide installation services with next day delivery. To find out more about arranging installation, visit the installation page.

 

TIMED DELIVERY SLOTS

We always offer a 10-hour standard delivery slot for large items being delivered by John Lewis & Partners crews, but you can buy a timed slot at checkout if you need it.

2-hour guaranteed delivery slot - £39.95

4-hour delivery slot - £29.95  (we'll narrow this slot down to 2 hours the night before and confirm then and on the day by text)

High-value items will require a signature or PIN number. We’ll send you an email explaining how to track your item, and letting you know when it will be delivered.

If no-one is at home, the courier may attempt to leave smaller parcels with a neighbour. The courier will post a card through your door with further delivery instructions if they're unable to complete delivery, or if they leave the parcel with a neighbour.

The courier will attempt to make delivery twice. After this, if the item is small and light the courier will leave it with a local pick-up shop, and notify you of the location. If heavy or large, we’ll hold the item for 5 working days while we wait to hear from you, before returning it to our warehouse.

We’re usually unable to provide installation services with next day delivery. To find out more about arranging installation, visit the installation page.

For large items being delivered by a John Lewis & Partners crew, we'll contact you by text the night before with a 2-hour delivery window that we'll confirm again on the day when our van leaves the warehouse.

Our crew will also call you at any time up to 30 minutes before their arrival.

For smaller items being delivered by our courier, the courier company will send you an email and a text message with a one-hour delivery window (as long as you provided a valid phone number and email address when you placed the order).

When delivering large items, our delivery team will put your item in the room of your choice.

If your item is being delivered by a John Lewis & Partners delivery crew, they’ll gladly remove packaging at your request.

You will need to prove that you're 18 or over upon delivery if you have an age-restricted item, such as alcohol, in your order. This is in accordance with the Challenge 25 policy

If the item is listed as fully assembled on the product page, before you place your order check the item’s measurements (also on the product page) against those of your door. You might also find our Measuring up for furniture guide helpful.

You may need to arrange for your door to be removed to enable delivery for very large items, as neither we nor our approved suppliers are able to offer this service.

Some large items may be easier as they’re flat-packed for self assembly. This is shown on the product page.

If you’re unsure the item you’ve ordered will fit through the door, please call us to discuss your concerns on 03456 049 049, with your dimensions to hand.

This shouldn’t be an issue, but if you suspect our delivery team may struggle to deliver to your address, call us to discuss any concerns on 03456 049 049 as soon as possible after placing your order.

If your delivery is overdue, or any mix-up has occurred, or your items have been accidentally damaged in transit, call our Customer Services team for assistance on 03456 049 049, 8am - 9pm, 7 days a week.

We’re usually unable to provide installation services with next day delivery. Find out more about arranging installation.

If next day installation is unavailable but you'd still like to proceed with next day delivery for your item, please return to your basket and remove any installation services you previously selected.

Your products may arrive separately or from different couriers, but don’t worry; you won’t be charged for additional deliveries.

Please wait until your expected delivery time has passed before contacting us if you've not received all the items on your order.

Sorry, we can't currently deliver website orders to BFPO addresses.

There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescale and cannot offer Next day delivery. Items will usually take between 7- 14 days to deliver, due to limited courier availability in these areas.

Restricted postcodes:

AB36-38

E77

PA41-PA49

SA2-11, SA14-18

AB1, AB2, AB3, AB4, AB5, AB9, AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25, AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, AB99

B99, BB94, BD97-98, BL11, BL78, BN50-52, BN88, BN99, BS80, BS98, BT1-94

CA1-28, CA95, CA99, CF30, CF91, CF95, CF99, CH25-34, CH70, CH88, CH99, CM92, CM98-99, CT50, CW98

DD8 to DD11, DE99, DG1-14, DG16, DH97-99, DN15-16, DN18-21, DN31-41, DN55

EH91, EH95, EH99

FK17-21, FY0

G9, G58, G70, G79, G90, GU95, GY1-10

HR3, HR5, HS1-9

IM1-9, IM99, IP98, IV1-28, IV40-49, IV30-IV32, IV36,IV51-56, IV63, IV99JE1-5

KA4, KA16-19, KA26-28, KW1-17, KY99

L67-68, L70-75, LA1-23, LD1-8, LE21, LE41, LE55, LE87, LE94-95, LL15-78, LN7-9, LN11-13, LS88, LS98-99

M61, M99, ME99, MK77

NE19, NE48-49, NE67-71, NE82-83, NE85, NE88, NE92, NE98, NG70, NG80, NG90, NP7-8, NR99

OL95

PA20, PA21-24, PA26-38, PA41-49, PA60, PA61-78, PA80, PE23-25, PE99, PH1-12, PH30-44, PH49, PH50, PH6, PH8-9, PL11, PL14, PL15 and PL22 to PL31, PO30 to PO41, PR0, PR11

RH77

S49, S96-99, SA2-11, SA14-20, SA33-48, SA61-73, SA80, SA99, SL60, SL95, SN38, SN99, SO97, SR9, SS22, SS99, ST55, SY10, SY15-25, SY99

TD12, TD15, TD8-9, TR21-25, TS12, TS13, TR1 TR2 TR3 TR4 TR5 TR6 TR7 TR8 TR9 TR10 TR11 TR12 TR13 TR14 TR15 TR16 TR17 TR18 TR19 TR20 TR21 TR22 TR23 TR24 TR25 TR26, TR27, TR93

UB18

WA55, WA88, WD99, WF90, WR78, WR99

YO21,YO62, YO90-91, YO95

ZE1-3