Virtual Services & Experiences

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Curtain Lifestyle Image
Create your perfect curtains from a range of 2000 fabrics, using your own measurements and preferred heading options. Available to order online or in our shops

Designed for you customised curtains & blinds

With the service our expertly trained Partners take care of everything for you - from measuring right through to installation.  Choose from our widest selection of window dressing options.

Choose an appointment type below that best suits your needs or take a look at our How to Measure guide to get started. There’s no obligation to buy.

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Book a free appointment for advice and an estimate

Video call advice & estimate

If you're looking for initial advice or have your own measurements to place an order, book a virtual appointment with an estimator.

Good for:

  • Advice on any window type or any brand in our range
  • Advice on product suitability and cost
  • Advice on how to measure (see our simple guide)
  • Single window or room without bay windows
  • Placing an order with your own measurements
  • Dedicated video call with an Estimator

Appointment requires 30 mins to 1 hour

Note: Our experts do not have access to samples - please visit a shop or look online to make a selection.

In-home estimate

If you’ve selected a fabric/product  then we can take the hassle out of measuring and fitting and visit your home to provide an estimate.

Good for:

  • When you have selected fabric and if required, poles or tracks (this allows us to provide you with an accurate estimate)
  • When you want us to measure and fit
  • More than 1 room or window
  • Bay windows
  • Larger windows and tricky spaces fit

Appointment requires 30 mins to 2 hours (depending on size and complexity)

Note: Our experts do not have access to samples in home - please visit a shop or look online to make a selection.

Made to measure express curtains

With our Express service, you can request fabric samples for over 2,000 designs. Your curtains will be made to measure from your own measurements and delivered in 7-14 days, ready for you to fit.

How to measure for curtains

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More window services

We also offer made to measure services for shutters, curtain tracks and poles. Browse our range for inspiration.

How our service works

During your appointment

When you’ve decided the type of treatment, fabric and the tracks and poles for curtains, you’re ready to book an appointment with one of our estimators. You can have estimating appointments with an in-home visit or virtually by either video call or phone call. 

Virtual estimating appointment for a no-obligation estimate within 24 hours include: 

  • A video or phone call appointment with one of our estimators
  • Guidance on how to measure your window
  • A guide price over the phone, using the cost of product choice and any requested cost of fitting
     

In-home estimating appointments for a no-obligation estimate include:

  • Measuring is completed by the estimator
  • The price of your window decor choice 
  • The cost of our fitting
  • Any preparation which needs to happen
  • The price of any additional services
After your appointment

To place the order, simply accept your estimate and we'll take payment. When your order is ready, we will book a convenient time for delivery and installation by one of our approved fitters.

What's included in our service
All our fitted curtains and blinds come with a 2-year guarantee for peace of mind.

More information

Made To Measure Express service

Available online or in our shops, you can select from a range of 2000 fabrics.

As well as our own John Lewis & Partners fabrics, brands include Harlequin, Sanderson, Designers Guild and more

Your curtains and blinds will be crafted by Partners at our textiles factory in Lancashire and sent to you in 7-14 days, providing your chosen fabric is in stock.

You can take and use your own measurements to order, or if you would like us to measure for you, please use our Designed for you service -see below

Curtain styles available:

  • Pencil pleat
  • Double pinch pleat
  • Triple pinch pleat
  • Eyelet

Blind styles available:

  • Waterfall Roman Blind
  • Standard stacked Roman Blind
  • Roller Blind

Request up to 5 free samples to see how the different fabric options will look in your home.

Step 1. Choose your fabric   

Step 2. Select your heading type  

Step 3. Enter your measurements    

Step 4. Choose your lining     

Step 5. Confirm your order

You can place your order online, in-store or by calling 03456049049

Designed For You service

If you have very large windows, would like a bespoke window treatment or simply require assistance measuring and fitting, consult our Partners in-store or book an in-home appointment with our expert estimators to help find the perfect solution for your windows.

Our Designed For You curtains & roman blinds are available in 4-10 weeks and you’ll have access to over 4,000 fabric choices, across 20 brands with extensive pattern and colour choice.

Anything you need, we can accommodate, including:

  • A wider variety of linings and header types

  • Decorative details, such as leading edges, pelmet boards, trimmings and tie-backs for your windows or coordinating cushions in piped or plain styles

  • Fabric treatments such as flame retardancy

For voiles, sheers and net curtains we have over 20 ready-made panels in a good choice of sizes and over 30 fabrics available in our Designed For You service.

We'll deliver your specially-made voiles, sheers and net curtains in 4-10 weeks.

Our Designed For You blinds can be made to almost any specification, and with hundreds of choices in our sample books including fabric, wood or metal, you’re sure to find something to inspire you.
Choose from vertical, pleated, silhoutte and Venetian styles. They’ll be delivered in 4-10 weeks.

Fabric choices

We offer a wide range of fabrics; do consider the nature of some fabrics before you select them to make your curtains.

For Cotton, Linen & Silk

As with all natural fabrics, cotton, linen and silk are more susceptible to creasing.

For Cotton & Linen

Part of the beauty of these natural fabrics is the slubs and neps which give the fabric character.

Fabrics with special character will require hand finishing and therefore will take longer to make.

Some fabrics cannot be ironed or steamed, so you may want to choose a fabric that is suitable for ironing; do ask us for advice in store. We recommend ironing on the reverse fabric side, and testing in a small inconspicuous area first.

Some embroidered fabrics may not drape as uniformly as others. We recommend softer, lighter weight fabrics for wave curtains.

Do talk to a Partner in store for help with a blackout blind, to determine the level of opacity you need.

At-Home estimating

If you've decided what kind of blinds or curtains you need and the fabric you want to use, you can book a free appointment with us to visit your home so we can measure up accurately for you. We’ll also calculate your exact fabric requirements as part of our Designed For You service and can quote for at-home fitting.

  • Please make sure you book your estimating appointment for a time when the space will be fully accessible to the Estimator and not subject to change. 
  • Estimates are valid for 28 days; after this or any changes to your estimate we'll need to reissue, if you permit us to retain your measurements.
  • The Estimator will talk to you about any additional services available or other works you may need to complete before we can fit your chosen products, if you'd like us to do so
  • We'll give you an estimate on the day, which you can accept during the visit or by sending to our Home Services Customer Team

Terms & Conditions for appointment bookings

At-Home fitting

We measure for, and fit all our Designed For You Curtains and Blinds, including our specialist curtain poles and tracks.