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With more of our shops reopening, we are offering a limited number of in-store home design appointments for you to book. Our experts will show you how to make the most of your space, or finally tackle that interior project you've been thinking about. They’ll answer any questions you have and give you advice tailored to your lifestyle and budget. You'll end up with a personalised shopping list which we'll email to you for your reference later.

Our absolute priority is keeping you and our Partners safe, so we are putting comprehensive safety measures in place for all appointments. You can also find out about what to expect in our shops here.

Due to current guidelines, all appointments are one hour long. It’s completely free of charge with no minimum spend.

You can also book a virtual appointment with one of our Home Design Stylists. As this is a remote service, you may not find your usual branch listing. Our experts have been gathered from around the country, so we'll match you with someone who has availability at a time to suit you. But distance doesn’t matter, with virtual appointments we can help you wherever you are. It’s free of charge with no minimum spend.

Customer Reviews

  • My advisor was excellent. He focused right away on what I was looking for and everything he suggested I loved. The mood board he created around my existing furniture was perfect and a great way for me to visualise his suggestions as a scheme. Can't thank him enough.
  • My advisor listened to what I wanted to achieve and built on that. Bringing together the colours, textures and pattern was something I don’t have the same level of knowledge or confidence to do on my own
  • My advisor took her time to understand my taste. She listened to me and came up with fantastic yet practical suggestions for a family living room.

Whether you’re refreshing a room or rethinking your whole home, we can help you create a look you’ll love. Our Home Design Stylists offer two types of appointment, in store or at your home. You'll find the service in all our shops with home furnishings and furniture departments.

Living room lifestyle
Free style advice

Ideal if you’re looking to refresh one room and want to update a few key pieces.

We’ll work through your ideas in store to help you find a look that suits your style and budget.

Temporarily unavailable


A 90-minute in-store appointment

Help devising a new look for one room, pulling together everything from flooring and curtains to the finishing touches

Personalised shopping list of curated items

Booking of any services required e.g. measuring appointment 

Step 1: Discuss
Our Home Design Stylist will start by discussing ideas and what you'd like to achieve

Step 2: Browse
You’ll then look at some products together and your Stylist can start devising a new look for your room.

Step 3: Shop
At the end of the appointment, we’ll give you a list of all the items you and your stylist have selected. Your Stylist can place any orders or collate your selection of items for you to take home on the day.

Appointments are available via all our shops, except Heathrow and St Pancras International.

Living room
Design consultation at home

This service covers up to 3 rooms; if your project is bigger, please mention it when booking your appointment and we can discuss it in more detail beforehand. It costs £250, but this is redeemable against purchases you make through the Home Design Service.

Temporarily unavailable

Living room lifestyle


A two-hour home visit to get to know your living space, and a one-hour follow-up in store

Creation of personalised design scheme

Digital mood board and shopping list of items curated for your home

Booking of any services required such as measuring and fitting

Step 1: Home visit (2 hours)
Our Home Design Stylist will visit your home to understand what you're looking to achieve and get a sense of what would work well. They may take photos of the rooms and approximate room and window dimensions if required.

Step 2: In-store appointment (1 hour)
A follow-up in-store appointment where your Home Design Stylist will present their ideas and proposed design scheme

Step 3: Visualise your new decorating scheme
We’ll reveal the designs we've curated for you, along with a digital mood board and personalised product list.

Step 4: Order
We’ll place orders for you as well as arranging samples and any measuring appointments you may need

Appointments are available via all our shops, except Heathrow and St Pancras International.

* The £250 consultation fee is redeemable when you spend over £1500 through the Home Design Service

Temporarily unavailable

 Denise Welch
“In my job there's never a dull day, I love meeting customers from around the world, working with them to create bespoke interior schemes that reflect their taste and personality.”
Tony Berardis, Partner & home design styling

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