Considering a new carpet?
We now offer an at home consultation where you can choose from a selection of carpet samples and have an estimate produced at the same time.
For more information, please ask one of our Partners.
Customer Services: 08456 049 049
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Whenever you come into our shop you’ll be served by an owner. We’re all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it’s our business.
Can't wait for delivery? Why not try our free Click & collect service?
Simply place your order online by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.
01707 323456
| Mon: | 9am - 8pm |
| (Bank holidays 10.30am - 5pm) | |
| Tues: | 9am - 8pm |
| Wed: | 9am - 8pm |
| Thurs: | 9am - 8pm |
| Fri: | 9am - 8pm |
| Sat: | 9am - 6pm |
| Sun: | 11am - 5pm (browsing 10.30am - 11am) |
| May bank holiday | |
| Mon: | 10.30am - 5pm |
About John Lewis Welwyn
John Lewis came to Welwyn in 1984. Taking over Welwyn Stores Ltd (the social centre for the town), major refurbishments were undertaken to create a functioning department store with catering facilities.
Today, John Lewis Welwyn is still very much part of the community. In 1990 the Howard centre opened, bringing familiar high street names to Welwyn. The two retailers complement each other, and successfully draw more people into town.
John Lewis Welwyn is easy to reach by car from junctions 4 or 6 of the A1(M). John Lewis can also be reached from the east via B195, A414 and B1000.
Welwyn Garden City bus and train stations are a short walk away.
You simply place your online order by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.
The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.
We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:
Community Matters is a charitable giving scheme that runs throughout our shops.
Every 3 months each shop selects 3 community groups to help. Customers are then directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they'd like to support.
Each shop has £3000 to donate which will be split between the charities according to the proportion of the vote they've received from customers. This means that if a charity receives 31% of the votes, it'll receive a £930 donation.
Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.
The Community Matters boxes will be located in catering areas of each shop. Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.
Organisations eligible for Community Matters include charities, schools and relevant community groups. Partners will look at the requests that are submitted and choose 3 organisations to support for the following 3 months. Organisations that would like to be considered for Community Matters should visit their local John Lewis to pick up a nomination form.