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Your refund can take up to 2 weeks

How returns are processed

  • It can take up to 7 days for your item to reach us.
  • Once we've received your item, we will check and process it. This normally takes up to 2 days, depending on how many returns we are dealing with. We'll then send you a Return Processed email.
  • Your refund should appear in your account within 5 days of the Return Processed email.

Your refund method

You can view your refund method through the order details link in your Return Processed email.

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