Contact us
Where did you return your item?
FAQs
GiftsAdvent CalendarsChristmas Gift Food & AlcoholChristmas HampersWomen's PyjamasWomen's SlippersMen's PyjamasMen's SlippersGifts for HerGifts for HimGifts for KidsGifts for Teenage GirlsGifts for Teenage BoysGifts for CouplesGifts for BabiesGifts for GrandparentsGifts for PetsGifts under £20Gifts under £30Gifts under £50Gift CardsUnusual GiftsLuxury GiftsGifts for Home LoversNovelty GiftsWedding GiftsGifts for Christmas LoversGreetings CardsWrapping PaperSanta's GrottoWaitrose FloristAll Gift Food & DrinkHampersAlcoholTea & Hot ChocolateChocolateBiscuitsSweets & FudgeGifts for Coffee LoversBeauty & Fragrance SetsPampering & RelaxationCandles & Diffusers ToysJewelleryMen's SocksPersonalised GiftsGift ExperiencesHaberdasheryGames & PuzzlesCraftsStationeryBooksGifts for Music LoversGifts for TechiesGifts for Sporty TypesGifts for GardenersGifts for LEGO loversBirthdayWeddingThank YouEngagementBaby ShowerNew BabyChristeningBritish Themed GiftsBirthday CardsChristmas CardsGreeting CardsNotecards & InvitationsWrapping PaperParty Decorations & AccessoriesWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adClarinsReissRuarkRadleyEstella BartlettChanelLaura MercierMaison Francis KurkdjianChristmasHampers: 20% offChristmas Tree OffersShop all Christmas OffersBaubles & Tree DecorationsRoom DecorationsChristmas TreesChristmas LightsChristmas Tree SkirtsWreaths & GarlandsChristmas StockingsAdvent CalendarsHampersGift Food & AlcoholShop GiftsGifts for HerGifts for HimGifts for KidsChristmas Stocking FillersChristmas CardsChristmas CrackersChristmas Wrapping PaperChristmas Gift BagsChristmas Cottage ThemeWinter Fairytale ThemeRainbow Time Capsule ThemeRoyal Fairytale ThemePolar Planet ThemeBeyond Christmas ThemeChristmas Tableware Christmas CandlesChristmas BeddingChristmas CraftsChristmas BakingExtendable dining tablesExtra dining chairsSofa bedsChristmas PyjamasChristmas JumpersWomen's PartywearMen's PartywearGirl's PartywearBoy's PartywearRead our Hamper BrochureTree Decorating GuideHow Britain celebrates ChristmasStatement BaublesSprucing a Faux TreeChristmas Lights GuideSanta's Grotto TicketsQuality Street: Customise Your OwnDiscover Hendrick's Gin at John LewisShop our Fever-Tree Cracker ShopGive the gift of Kocktail this ChristmasWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adHome & GardenDuvet Covers & SetsBed SheetsPillow CasesDuvetsPillowsThrows & BlanketsKids' BeddingShop all BeddingShop all BedroomBathroom AccessoriesTowelsBath & Shower MatsBathroom MirrorsBathroom CabinetsLaundry BasketsLaundry & Utility RoomShop all BathroomCookware & BakewareTableware & CutleryDrinkware & GlasswarePots & PansFood PreparationServewareKitchen UtensilsKitchen BinsShop all KitchenCurtains & BlindsCushions & Bean BagsCarpets & FlooringRugsThrows & BlanketsStoragePaintWallpaperHome AccessoriesCandles & DiffusersArt, Prints & FramesMirrorsVasesClocksArtificial Flowers & PlantsShop all GardenBedroomLiving RoomBathroomDining Room Kitchen Home OfficeKids' Bedroom Laundry & Utility RoomHallwayHome GymGardenHampers: 20% offChristmas Tree OffersChristmas TablewareChristmas BeddingWinter EssentialsTrending: Faux Fur New In HomeHome TrendsInterest Free CreditInterest Free Credit: find out moreIdeas & InspirationHome Buying GuidesHome Design ServiceHome ServicesHome InsurancePet InsuranceWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adFurniture & LightsBedroomKids' BedroomLiving RoomBathroomDining RoomKitchenHome OfficeHallwayGardenBedsMattressesBedside TablesChests of DrawersDressing TablesWardrobesKids' BedroomShop all SofasSofa BedsSnugglersArmchairsFootstoolsShop allCabinets & SideboardsSide TablesTV StandsCoffee TablesDining TablesDining ChairsBookcases & ShelvingOffice DesksOffice ChairsCeiling LightsDesk & Table LampsFloor LampsWall LightingLamp ShadesOutdoor LightingLight BulbsShop allNew In FurnitureHome TrendsHome BrandsWinter EssentialsExtendable TablesANYDAY HomeInterest Free Credit: Find Out MoreFitted KitchensFitted BedroomsCarpetsVinyl Flooring Wood FlooringCarpet AccessoriesWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adElectricalsTelevisionsSoundbars & Blu-rayTV AccessoriesStreaming & CatchupSpeakers & Sound SystemsHeadphonesiPad & TabletsLaptops & MacBooksDesktop ComputersComputing AccessoriesMonitorsProjectorsPrintersGamingLaundryRefrigerationDishwashingCookingEnergy Efficient AppliancesAir FryersMobile PhonesCamerasSmart & Fitness WatchesFitness MachinesSmart HomeHome TelephonesTop Travel GadgetsHeaters, Fans & DehumidifiersFood Processing Countertop CookingCoffee MachinesKettlesToastersVacuum CleanersBeauty Tools & DentalIroningShop all Electrical OffersElectrical Buying GuidesDiscover Wellness IdeasWhat is Quiet Mark?Gaming Room IdeasTech tipsWork from home gadgetsJoin the quiet revolutionEnergy Savings by YourekoAppleBoschDysonHPLGPanasonicSamsungSonyWomenNew InTrends & EditsBlazersCashmereCoats & JacketsDressesJeansJumpers & KnitwearJumpsuitsLoungewearShirts & TopsShortsSkirtsSports ClothesSwimwear & BeachwearTrousers & LeggingsPlus SizePetiteMaternity ClothesPartywearOccasionwearWedding ShopWorkwearHoliday ShopModest ClothingSequin DressesVelvet DressesChristmas Party DressesShop all DressesDress RentalPyjamas & NightwearRobes & Dressing GownsBrasKnickersSocksTightsShapewearShop allView AllAnkle BootsBootsTrainers & PlimsollsShoesCourt ShoesSlippersSandalsHandbagsWomen's JewelleryHats, Gloves & ScarvesPursesSunglassesWatchesUmbrellasBeltsHair AccessoriesWomenswear Sale & OffersTrending: Winter WarmersTrending: Latest BrandsTrending: Next-Level LayeringTrending: Date NightTrending: Treat YourselfChristmas PyjamasChristmas JumpersFashion RentalExplore our BrandsExplore NowWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adMenNew InBlazersCashmereCoats & JacketsJeansJumpers & CardigansLoungewearPolo Shirts & Rugby ShirtsShirtsShortsSmart CasualSports ClothesSuits Sweatshirts & HoodiesSwimwearTrousersT-ShirtsWaistcoatsFormal & PartywearHoliday ShopPyjamas & NightwearRobes & Dressing GownsSocksUnderwearTrainersShoesBootsLoafersChelsea BootsWalking BootsSlippersSandalsWellingtonsView allBagsBeltsHats, Gloves & ScarvesJewelleryTies & Bow Ties SunglassesWatchesWalletsAftershaveGrooming & SkincareMenswear Sale & OffersTrends & EditsTrending: Winter WarmersTrending: Next-Level LayeringTrending: Refined EleganceTrending: Independent BrandsTrending: Must-HavesChristmas PyjamasChristmas JumpersExplore our BrandsWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adBeautyRitualsCREEDJo Malone LondonHourglassDiptyqueEstée LauderKiehl'sOur BrandsEstée Lauder: Get the Blockbuster Gift Set for £85 with £50 spendClinique: Get the Best of Beauty Gift Set for £75 with £30 spendElemis: Save £80 on the Skincare Wonders Set with £80+ spendShop all MakeupFoundationsLipsticksEyeshadowsTinted MoisturisersMascarasNail Polish & CareHand & Nail SetsMakeup BrushesMakeup BagsMakeup AccessoriesColour CorrectorsWomen's PerfumeMen's AftershaveUnisex FragranceWinter FragrancePerfume Gift SetsDiscovery SetsHair MistsCandles & DiffusersSkin CareCleansersMoisturisersLip Oils & BalmsBath & BodyHand & Foot CareSun Cream & After SunFace Cleansing ToolsMen's Grooming & SkincareHair CareShampooConditionerHair TreatmentsHair Styling ProductsHair BrushesElectrical Hair & BeautyMen's AftershaveMen's Grooming & SkincareShavers, Body Groomers & Hair TrimmersMen's Gift SetsShop all WellnessSleep & RelaxEnergy & FocusRecovery & ImmunityOffersGift SetsNewTrendingLuxury BeautyVegan BeautyWellnessExclusivesNew: Clinique Pink HoneyBabyBaby ClothesBaby Girl ClothesBaby Boy ClothesNewbornToddlerShoesAccessoriesSleepsuitsShop all Baby ClothesNew InSnowsuitsBedding & BlanketsCots & CotbedsCribs & Moses BasketsSleeping AccessoriesHealth & SafetyBaby MonitorsShop all Nursery FurnitureNew In NurseryBathingChangingShop all Bathing & ChangingWeaning & HighchairsBottles & MachinesBreastfeedingBibs & Feeding EssentialsShop all Feeding & WeaningCar SeatsPrams & PushchairsBuggies & StrollersPushchair AccessoriesBaby CarriersTravel CotsTravel EssentialsShop all Prams & TravelView allSoft ToysActivity ToysSensory ToysBouncers & RockersCharacter ShopShop all Baby GiftsNew Baby GiftsSale & OffersNew Baby ChecklistBabies' First Week at HomeBaby BrandsGuides & ServicesHoliday ShopFirst BirthdayRainy Days OutChristeningFirst Shoes Guide5 ways to upcycle old baby clothesInterest Free CreditBaby's First ChristmasSanta's Grotto TicketsKids' Christmas ShopChristmas PyjamasChristmas JumpersKidsYounger Girls (2-7 Years)Older Girls (8+ Years)TeenShoesPyjamas & NightwearAccessoriesDressesCoats & JacketsUnderwear & SocksSchool UniformWedding & PartySportswearShop all Girls' ClothesYounger Boys (2-7 Years)Older Boys (8+ Years)TeenShoesPyjamas & NightwearAccessoriesTopsCoats & JacketsUnderwear & SocksSchool UniformWedding & PartySportswearShop all Boys' ClothesShop all Toys Construction ToysGames & PuzzlesCharacter ShopDressing UpGifts For KidsGifts For Teenage GirlsGifts For Teenage BoysChristmas PyjamasChristmas JumpersChristmas DressesChristmas AccessoriesStocking Fillers for KidsSanta's Grotto TicketsKids' Christmas ShopThe Night before ChristmasShop SnapperBedsBeddingStorage & Toy BoxesRugsBean BagsLightingCushionsKids Bedroom RangesShop all Kids' BedroomSale & OffersKids' & Teen BrandsNight Before ChristmasChildcare Drop OffsKids Looking Their BestRainy Days OutFamily Days InShoe Fitting ServiceSchool Uniform Buying GuideKids Clothing Rental: thelittleloopInterest Free CreditWatch our Christmas adShop SnapperAs seen in our Christmas adAs seen in our Waitrose adSport & TravelWomen's Sports ClothingMen's Sports ClothingWomen's Sports TrainersMen's Sports TrainersHome Gym EquipmentSports EquipmentBikesTreadmillsExercise BikesCross TrainersWeightsSmart & Fitness WatchesGym, Training & FitnessCyclingRunningSwimmingYoga & PilatesGolfWalking & HikingSkiingBackpacksCabin CasesSuitcasesHoldalls & Weekend BagsTravel AccessoriesCampingOutdoors & AdventureHoliday ShopHaberdasheryGames & PuzzlesCraftsStationeryBooksSewing Machines Wool & YarnArt SuppliesadidasPelotonBerghausBromptonSweaty BettyTherabodyThe North FaceUnder ArmourLumi TherapyRoxyExplore our BrandsSports & Leisure Sale & OffersExplore our Sports BrandsSki Wear RentalBuying the best running gearBuying home gym equipmentBest fitness trackersPeloton Buying GuideSale & OffersElectricals Home & FurnitureWomenswearMenswearBeauty & FragranceBaby & KidsNurseryToysSports & LeisureShop all Electrical OffersApple: Save up to £100Televisions: Save up to £300Unwrap our daily Christmas TV&AV offerComputing: Save up to £200Dyson: Save up to £100Vacuum CleanersCoffee MachinesHampers: 20% offLightingFurnitureRugsBeddingTowelsCook & DineCushionsWhistles: 50% offPhase Eight: 50% offNightwearDressesJumpers & KnitwearCoats & JacketsHandbags & PursesCoats & JacketsSweatshirts & HoodiesJumpers & KnitwearShirtsT-ShirtsShoes & BootsAccessoriesGirls' ClothesBoys' ClothesBaby & Toddler ClothesGirls' ShoesBoys' ShoesToysNurseryWomen's SportswearMen's Sportswear
