John Lewis & Partners, Oxford Street

Address

300 Oxford Street London W1C 1DX

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 020 7629 7711
HM The Queen

BY APPOINTMENT TO
HER MAJESTY THE QUEEN
SUPPLIERS OF HABERDASHERY
& HOUSEHOLD GOODS

Opening hours this week

Mon
10:00 - 20:00
Tues
10:00 - 20:00
Wed
10:00 - 20:00
Thurs
10:00 - 21:00
Fri
10:00 - 20:00
Sat
10:00 - 20:00
Sun*
12:00 - 18:00

* Browsing from 11:30

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Brent Cross Shop Image

John Lewis & Partners Oxford Street

John Lewis & Partners, Oxford Street offers seven floors of the best in home, giftware, technology (including Apple products) and electrical items. The beauty department is home to over 100 of the biggest brands across fragrance, make-up and skincare, including Jo Malone, Crème De La Mer, Chanel and Bobbi Brown. You will also find an extensive range of fashion and accessories from iconic British brands including Barbour, Mulberry and Somerset by Alice Temperley. Take some time to relax in one of four different eateries throughout the store, from English tea and a slice of cake at Benugo to a seasonal cocktail at Willows on the Roof.

Explore some of our in-store services

All Things Baby

Level 4

Personal Styling

Ground Level & Level 1

Home Design

Level 3

Made to Measure - Curtains and Blinds

Level 2

Fitted Kitchens

Level 3

Personal Shopping

Personal Shopping

There's more to discover

Peloton

Level 1

Opticians

Level 5

Clarins Spa

Ground Level

The Place to Eat

Level 5

The CAFE by Benugo

The CAFE by Benugo

Level 1 & Level 2

Huffkins Cafe

Level 4

Willows on the roof

Willows on the roof

Level 6

Kuoni

Level 5

Blink Brow Bar

Blink Brow Bar

Ground Level

Brands we love in Oxford Street

Store guide

Basement

Departments

Clothes Care
Door Mats
Electrical Appliances
Gift Food & Alcohol
Kitchenware
Silverware, China & Glass
Stationery
Tableware & Table Linen

Services

Demonstration Kitchen
Electricals after-sales support
Waitrose & Partners Foodhall

Ground Level

Departments

Beauty & Toiletries
Women's Accessories
Handbags & Leather Goods
Hairdryers & Shavers
Jewellery & Watches
Menswear & Men's Shoes
Sunglasses

Services

Cash machine (next to Customer Collections)
Customer Collections
 Florist
Personal Styling (men)

Level 1

Departments

Lingerie, Nightwear & Swimwear
Women's Shoes (and The Shoe Room)
Womenswear

Services

Cafe Bar by Benugo
Personal Styling (women)
The Style Studio
Toilets 

Level 2

Departments

Bed & Bath Linen
Bathroom Accessories
Blinds & Curtains
Decorative Home Accessories
Flooring
Furnishing Fabrics & Cushions
Gifts
Home Decorating
Lighting
Pictures, Frames & Mirrors


Services

Benugo Cafe
Home Design Service
Toilets

Level 3

Departments

Beds & Bedroom Furniture
Christmas Shop (seasonal)
Fitted Kitchens & Bathrooms
Furniture
Garden Furniture & Gardening (seasonal)

Services

Toilets

Level 4

Departments

Baby & Childrenswear
Haberdashery & Crafts
Nursery
Schoolwear & Children's Shoes
Toys & Children’s Books

Services

Huffkins Cotswold Cafe & Bakery
Nursery Advice
Parents’ Room
Toilets

Level 5

Departments

Audio, TV & Technology
Sports
Travel Goods

Services

Bureau de Change
Customer Services & Lost Property
Tax Free Shopping
Kuoni Travel
Opticians
Parents’ Room
The Place to Eat
Technical Support
Toilets

Level 6 (Roof Garden)

Departments

Willows on The Roof
Cocktail Bar & Events Venue
John Lewis Rooftop

View more information here

Men's Personal Styling

WE’VE PARTNERED WITH BROADCASTER AND AUTHOR RICK EDWARDS TO BRING YOU THE BEST OF OUR NEWLY RELAUNCHED MENSWEAR FLOOR AT JOHN LEWIS & PARTNERS, OXFORD STREET.

Rick Edwards

Rick took a tour of the space where he picked his favourite pieces from the John Lewis & Partners Menswear collection in the Walk-In-Wardrobe and learned a thing or two about lifestyle essentials at The Pitch. He even took a seat at the bar in our VIP styling suite, The Speak Easy at John Lewis & Partners.

Rick Edwards took a tour of our newly relaunched Menswear Floor at John Lewis & Partners, Oxford St. He picked his favourite pieces from the John Lewis & Partners Menswear collection in the Walk-In Wardrobe and learned a thing or two about lifestyle essentials at The Pitch. He even took a seat at the bar in our VIP styling suite, The Speak Easy at John Lewis & Partners.

Whether you’re looking for style advice or a total wardrobe refresh, drop by the Menswear floor at John Lewis & Partners Oxford Street to see what’s new. 

Take a look below to see which services are available. If you'd like to book an appointment, please call 020 3073 0430

Whether you’re looking for style advice or a total wardrobe refresh, drop by the Menswear floor at John Lewis & Partners Oxford Street to see what’s new.

Take a look below to see which services are available. If you'd like to book an appointment, please call 020 3073 0430

WALK & TALK
Give us 30 minutes and we’ll find your style as we walk the floor.

5 to 30 minutes

5 to 30 minutes
FREE

FREE

DENIM, SORTED
We’ll find your fit so you’ll know what to look for next time you’re shopping.

1 hour

20 minutes

1 hour
FREE

FREE

EVENT DECODE
Whatever the occasion, we’ll make you the best dressed in the room.

1 hour

1 hour
FREE

FREE

MODERN OFFICE
From smart suits to dress-down essentials, we’ll build a wardrobe that works.

1 hour

1 hour
FREE

FREE

SUITCASE REFRESH
We’ll get you getaway ready with our personalised holiday suggestions.

1 hour

1 hour
FREE

FREE

STYLE SHAKE-UP
We’ll overhaul your whole wardrobe, see what you’re missing and find the latest brands that work for you.

1-2 hours

1-2 hours
FREE

FREE

No pressure. No nonsense. No fuss. Our Style Advisors will do all the hard work.
To book an appointment speak to a Partner in store or call us on 020 3073 0430

The Ultimate Experience

Exclusively offered at our Oxford Street store we bring you The Ultimate Experience

Create a totally bespoke style appointment from our menu of premium services.Tailor your session by focusing on style, or add on fragrance or skincare advice.For yourself or a gift. We’ll build it around you

To book the Ultimate Menswear Experience please call 02030 730430 or speak to a Partner in Store.

Personal Styling

STYLE CONFIDENCE SORTED

A place for womenswear fashion inspiration. Join us for personal styling, talks, events and more in The Style Studio.

Floor 1

Style Studio

STYLE CONFIDENCE SORTED

A place for womenswear fashion inspiration. Join us for personal styling, talks, events and more in The Style Studio.

Floor 1

Style Studio

EATERTAINMENT FROM CADBURY

Step into the retro video shop experience and watch short films on the Creme Egg EATertainment channel, while choosing your chocolatey treats.

Fill your movie-inspired tin with twelve eggs and three sharing bags of mini filled eggs, then complete the experience by personalising your tin.

Exclusive to John Lewis & Partners Oxford Street

THE WELCOME DESK

The Welcome Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Find our full list of services here

THE FEVER TREE EXPERIENCE

Discover fever tree Christmas crackers, and find out how to make your own delishious treat.

KITKAT WITH A DIFFERENCE

Visit The Chocolatory to discover unique flavours of KitKat and find out how you can create your own delicious treat

DISCOVER OUR NEW MENU

For tasty hot meals, light snacks, mouth-watering cakes and refreshing drinks, ideal for all the family