John Lewis & Partners, Horsham

Horsham New Store is open

John Lewis & Partners Horsham

We’ve given our Horsham shop a makeover. There are some exciting new departments to discover – Fashion, Beauty and Kids – that are now home to a host of incredible brands, including our own-brand ranges.

We’ve also given the Home department a refresh. It now includes our World of Design, where you can browse samples and find inspiration to make the most of your space.

There are new services where you can book appointments with our expert Partners, who can offer free, impartial advice on everything from personal styling to choosing a pushchair. Plus there’s a host of new experiences to enjoy, such as style talks and other in-store events.


Albion Way Horsham West Sussex RH12 1LP

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01403 214 740

Opening Hours

09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
10:30 - 16:30

* Bank Holiday Hours: 09:00 to 18:00

** Browsing from 10:00


For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

Explore some of our in-store services

All Things Baby

Ground Level

Home Design Service

Level 1

Personal styling

Ground Floor

Sleep advice

Floor 1

Beauty counters

Ground Floor

Tech support

Floor 1

Meet our cast of locals

As part of our store makeover, we photographed Horsham residents in some of their favourite locations and asked them what they love most about their town.

Image of local hero Hugh Pryor

Meet Hugh Pryor

‘I’ve divided my time between Horsham and Kenya since 1984. The thing I admire the most about Horsham is its determination to preserve its historical importance, from protecting an incredibly old post box (rumoured to be one of the first), to the secret tunnels under the Carfax.’

Image of local hero Kim Leach

Meet Kim Leach

‘I’ve lived and worked in Horsham for more than 32 years and raised my family here. I’m a member of the local Ceroc dance group, and I love Horsham’s independent shops and the way there’s always something new to see.’

Image of local hero Kim Leach
Image of local hero Angeli de la Cruz

Meet Angeli de la Cruz

‘I’m a relative newbie to Horsham but over the past eight years I’ve put down roots and feel as though I’ve lived in this peaceful town for much longer. I love the fact it’s close enough to escape to the beach if I need a quick getaway.’

Image of local heroes Carole and Arabelle Coleman

Meet Carole and Arabelle Coleman

‘We have lived in this friendly, upcoming town since 1986 and love that it’s so close to the countryside. You’ll often find us at the Everyman watching the latest film release or enjoying a relaxing walk along the river.’

Image of local heroes Carole and Arabelle Coleman

Brands we love in Horsham

Store guide

Ground Floor


Baby & Childrenswear
Beauty and Fragrance
Christmas Shop (Seasonal)
Garden Furniture and Gardening (seasonal)
Gift Food & Alcohol
Greetings Cards
Nursery Furniture / Prams / Car Seats
Nursery Services (All Things Baby)
Nursery Services
Silverware, China & Glass
Style Studio
Tableware & Table Linen


Aveda Hair & Scalp Check
Benefit Brow Bar
Bobbi Brown Beauty Services
Bra Fit
Clarins Express Skin Services
Clinque Skin School
Customer Collections
Customer Service & Lost Property
Elemis Bespoke Skin Wellness
Lancome Beauty Services
Personal Styling (women)
Personal Styling (men)


Waitrose Services

Dry Cleaning
Flower Wrapping
Food Collection
Wine Bar

Floor 1


Audio, TV & Technology
Bed & Bath Linen
Beds & Bedroom Furniture
Blinds & Curtains
Carpets & Rugs
Home Accessories
Home Furnishings


World of Design
Parents' Room
Sleep Advice
Technical Support

Waitrose Services

Waitrose Cafe