Peter Jones & Partners
Address
Sloane Square London SW1W 8EL
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 020 7730 3434
BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE DUKE OF EDINBURGH
DRAPER & FURNISHER
BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE PRINCE OF WALES
DRAPER & FURNISHER
Opening hours this week
- Mon
- 10:00 - 19:00
- Tues
- 10:00 - 19:00
- Wed
- 10:00 - 19:00
- Thurs
- 10:00 - 19:00
- Fri
- 10:00 - 19:00
- Sat
- 10:00 - 19:00
- Sun
- 12:00 - 18:00
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
John Lewis & Partners Peter Jones
Peter Jones & Partners, London offers eight floors of the best in beauty, home, giftware, technology (including Apple products) and electrical items. Discover the latest fashion brands you'll love from Hush, All Saints, Reiss and more with the help and advice of our Personal Stylists. There are also appliance and technology services including installations as well as The Gift List, bureau de change, export, and opticians. For a bit of pampering you could also book an appointment. In addition to shopping, Benugo Cafe on the 2nd Floor and The Top Floor Restaurant on the 6th Floor offer a wide selection of food and drink.
Explore some of our in-store services
All Things Baby
Level 3
Personal Styling
Level 2
Home Design
Level 5
Sleep Appointments
Level 5
Made to Measure - Curtains and Blinds
Level 4
Fitted Kitchens
Basement
There's more to discover
Barbour Rewax
Level 1
Cavendish Clinic
Level 1
Neom Candle Counter
Ground Level
Clarins Spa
Level 1
The CAFE by Benugo
Level 2
Top Floor Restaurant
Level 6
Kuoni
Level 6
On-counter beauty services
Level 1
Brands we love in Peter Jones
Store guide
Basement
Departments
Clothescare
Electricals After-Sales Support
Electrical Appliances
Fitted Kitchens
Kitchenware
Lighting
Services
Demonstration Kitchen
Electricals after-sales support
Waitrose & Partners Foodhall
Ground Level
Departments
Bathroom Accessories
Bed & Bath Linen
Candle Shop
Christmas Shop (seasonal)
Garden Furniture (seasonal)
Gifts & Gift Food
Pet Care
Silverware, China & Glass
Stationery
Table Linen
Services
Customer Collections
Home Shopping Service
Level 1
Departments
Beauty & Fragrance
Jewellery & Watches
Handbags
Menswear & Shoes
Women’s Shoes
Services
Beauty Treatment Rooms
Barbour Rewax
Cavendish Clinic
Clarins Skin Spa
Toilets (wheelchair accessible)
Level 2
Departments
Lingerie, Nightwear & Swimwear
Womenswear
Women's Accessories
Sunglasses
Services
Benugo Cafe
Lingerie Advice
Personal Styling (women)
Personal Styling (men)
Toilets
Level 3
Departments
Babywear & Childrenswear
Haberdashery & Crafts
Nursery
Schoolwear & Children’s Shoes
Toys & Children's Books
Services
Parents’ Room
Toilets
Level 4
Departments
Audio, TV & Technology
Home Furnishing Accessories
Carpets, Rugs & Flooring
Curtains and Blinds
Furnishing Fabrics
Leather Goods
Sports & Travel
Services
Tech Support
Level 5
Departments
Beds & Bedroom Furniture
Furniture
Services
Home Design Service
Toilets
Level 6
Services
Cash Machine (near Kuoni)
Customer Services & Lost Property
Tax Free Shopping
Gift Wrapping Service
Kuoni Travel
Parents’ Room
Partnership Card Services
Bureau de Change
The Top Floor restaurant
Toilets (wheelchair accessible)
DOUBLE POINTS WITH PARTNERSHIP CARD
Book your next adventure through Kuoni Travel by 28 February and receive double points on your Partnership Card*. Book online or visit in store. *Representative 18.9% APR (variable)
ENJOY UP TO 15% OFF PARKING AT SLOANE SQUARE CAR PARK
10% off for all Peter Jones customers
To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones
10% off for all Peter Jones & Partners customers
To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones & Partners
15% off for Peter Jones & Partners or partnership™ card holders
To receive your discount off the hourly tariff, show your Peter Jones & Partners card or Partnership™ Card to the parking team.
15% off for Peter Jones or partnership™ card holders
To receive your discount off the hourly tariff, show your Peter Jones account or partnership™ card to the parking team.
For more information or to book, click here
WHAT'S ON
Discover events and experiences at your nearest John Lewis & Partners
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE TOP FLOOR RESTAURANT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE EXPERIENCE DESK
The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.
Call: 0207 881 6441
Find our full list of services here
OTHER SERVICES
Apple expertise
Discover your perfect Apple product and get expert help at our shop-in-shop
Floor 4
Lingerie Fitting
We'll help you find bras, shapewear and swimwear that's the perfect fit
Floor 2
Benugo Cafe
Serving delicious breakfasts, lunches, afternoon teas and everything in between
Floor 2