Peter Jones & Partners
Address
Sloane Square London SW1 8EL
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 020 7730 3434
BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE DUKE OF EDINBURGH
DRAPER & FURNISHER
BY APPOINTMENT TO
HIS ROYAL HIGHNESS
THE PRINCE OF WALES
DRAPER & FURNISHER
Opening hours this week
- Mon*
- 10:00 - 19:00
- Tues
- 10:00 - 19:00
- Wed
- 10:00 - 19:00
- Thurs
- 10:00 - 19:00
- Fri
- 10:00 - 19:00
- Sat
- 10:00 - 19:00
- Sun
- 12:00 - 18:00
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Store Guide
Our departments, facilities and services
BASEMENT
Departments
Clothescare
Electricals After-Sales Support
Electrical Appliances
Fitted Kitchens
Kitchenware
Lighting
Pet Care
Facilities & services
Nespresso Boutique
Toilet (wheelchair accessible)
GROUND FLOOR
Departments
Bathroom Accessories
Bed & Bath Linen
Candle Shop
Christmas Shop (seasonal)
Curtains & Blinds
Furnishing Fabrics
Gifts & Gift Food
Silverware, China & Glass
Table Linen
Facilities & services
Customer Collections
Home Design Service
Home Shopping Service
FLOOR 1
Departments
Beauty & Fragrance
Jewellery & Watches
Handbags
Menswear & Shoes
Women’s Shoes
Facilities & services
Beauty Treatment Rooms
Clarins Skin Spa
Toilets (wheelchair accessible)
FLOOR 2
Departments
Lingerie, Nightwear & Swimwear
Womenswear
Women's Accessories
Sunglasses
Facilities & services
Benugo Cafe
Lingerie Advice
Personal Styling (women)
Personal Styling (men)
Toilets
FLOOR 3
Departments
Babywear & Childrenswear
Haberdashery & Crafts
Nursery
Schoolwear & Children’s Shoes
Toys & Children's Books
Facilities & services
Parents’ Room
Toilets
FLOOR 4
Departments
Audio, TV & Technology
Decorative Home Accessories
Carpets, Rugs & Flooring
Leather Goods
Sports & Travel
Stationery
Facilities & services
Tech Support
FLOOR 5
Departments
Beds & Bedroom Furniture
Furniture
Garden Furniture (seasonal)
Facilities & services
Toilets
FLOOR 6
Facilities & services
Cash Machine (near Kuoni)
Customer Services & Lost Property
Espresso Bar
Tax Free Shopping
Gift Wrapping Service
Kuoni Travel
Parents’ Room
Partnership Card Services
Bureau de Change
The Top Floor restaurant
Toilets (wheelchair accessible)
FREQUENTLY ASKED QUESTIONS
All the latest Coronavirus (COVID-19) information for our customers
Our Shops & Services
Delivery
Click & Collect
Returns
DOUBLE POINTS WITH PARTNERSHIP CARD
Book your next adventure through Kuoni Travel by 28 February and receive double points on your Partnership Card*. Book online or visit in store. *Representative 18.9% APR (variable)
ENJOY UP TO 15% OFF PARKING AT SLOANE SQUARE CAR PARK
10% off for all Peter Jones customers
To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones
10% off for all Peter Jones & Partners customers
To receive your discount off the hourly tariff, show a same day receipt to the parking team confirming you have shopped at Peter Jones & Partners
15% off for Peter Jones & Partners or partnership™ card holders
To receive your discount off the hourly tariff, show your Peter Jones & Partners card or Partnership™ Card to the parking team.
15% off for Peter Jones or partnership™ card holders
To receive your discount off the hourly tariff, show your Peter Jones account or partnership™ card to the parking team.
For more information or to book, click here
WHAT'S ON
Discover events and experiences at your nearest John Lewis & Partners
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE TOP FLOOR RESTAURANT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE EXPERIENCE DESK
The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.
Call: 0207 881 6441
Find our full list of services here
OTHER SERVICES
Apple expertise
Discover your perfect Apple product and get expert help at our shop-in-shop
Floor 4
Lingerie Fitting
We'll help you find bras, shapewear and swimwear that's the perfect fit
Floor 2
Benugo Cafe
Serving delicious breakfasts, lunches, afternoon teas and everything in between
Floor 2
* (Bank Holiday Hours: 10:00 to 18:00)