John Lewis & Partners, Southampton

BRIGHTER DAYSARE COMING

Brighter Days Are Coming

WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Brighter Days Are Coming
Brighter Days Are Coming
BRIGHTER DAYSARE COMING
WE'RE OPEN

Find out more about coming back to our shops, from fitting rooms to how we're keeping you safe.

Address

WestQuay Southampton Hampshire SO15 1QA

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 02380 216 400

Opening hours this week

Mon*
09:00 - 20:00
Tues
09:00 - 20:00
Wed
09:00 - 20:00
Thurs
09:00 - 20:00
Fri
09:00 - 20:00
Sat
09:00 - 19:00
Sun**
11:00 - 17:00

* (Bank Holiday Hours: 09:00 to 18:00)

** (Open for browsing from 10:30)

Southampton. Experience your store like never before
Paul Marsden Head of Branch

“I'm delighted to tell you that our newly renovated Southampton shop is now open. It’s our most innovative concept store to date.”

Paul Marsden Partner & Head of Branch

“I'm delighted to tell you that our newly relaunched Southampton shop is now open. It’s our most innovative concept store to date, featuring brand-new experiences that we can’t wait for you to explore.”

Paul Marsden Partner & Head of Branch
The Experience Desk

Your experience starts here...

THE EXPERIENCE DESK

The Experience Desk is the place to discover our exclusive events and workshops, book experiences or buy our special experience gifts.

The Discovery Room

The Discovery room

From wine tasting to calligraphy, explore a new passion in our regular workshops.

Store Guide

Our departments, facilities and services

CAR PARK

Facilities & services

Customer Collections

FLOOR 2

Departments

Bath & Bed Linen

Bathroom Accessories

Carpets & Flooring

Clothescare

Curtains & Blinds

Decorative Home Accessories

Door Furniture

Electrical Appliances (small)

Furnishing Fabrics

Garden Furniture (seasonal)

Gift Food & Alcohol

Haberdashery

Home Fragrance

Kitchenware

Leather Goods

Lighting

Mirrors & Pictures

Nespresso Shop

Personalisation

Silverware, China & Glass

Facilities & services

Espresso Bar 

Home Design Service

Waitrose & Partners 

The Experience Desk

The Waitrose Cookery School

Toilet (wheelchair accessible)

World of Design

FLOOR 3

Departments

Baby & Childrenswear

Beauty & Fragrance

Jewellery & Watches

Schoolwear & Children’s Shoes

Nursery 

Sunglasses

Women’s Shoes & Accessories

Womenswear 

Facilities & services

Benefit Brow Bar 

Elemis Spa Pod

Dermalogica Skin Services

Lingerie Fitting Service

Liz Earle Skin Services

Nursery Advice

OPI Nail Bar

Personal Styling & The Style Studio

The Beauty Society

Toilets (wheelchair accessible) 

FLOOR 4

Departments

Audio, TV & Technology

Beds & Bedroom Furniture

Electrical Appliances (large)

Fitted Kitchens 

Furniture

Menswear 

Men's Shoes & Accessories

Sports 

Travel & Luggage

Toys & Children’s Books

Facilities & services

Origins Skin Services

Menswear Style Studio

The Download

FLOOR 5

Facilities & services

Bureau de Change

Clarins Skin Spa

Customer Support

Tax Free Shopping

Gift Wrapping Service

Jack Rabbits Barbers

Kuoni Travel

Leckford Roof Garden

Lost Property

Parents’ Room

Partnership Card Services 

Technical Support 

The Discovery Room

The Place to Eat

Toilets (wheelchair accessible) 

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

The Experience Desk

Your experience starts here...

THE EXPERIENCE DESK

The Experience Desk is the place to discover our exclusive events and workshops, book experiences or buy our special experience gifts.

The Experience Desk

Your experience starts here...

THE EXPERIENCE DESK

The Experience Desk is the place to discover our exclusive events and workshops, book experiences or buy our special experience gifts.

The Discovery Room

The Discovery room

From wine tasting to calligraphy, explore a new passion in our regular workshops.

Find out about our experiences

Women's Personal Styling

Need instant advice? Drop in to The Style Studio at any time. Or book an appointment that’s tailored to you. We can help with: Workwear, Special Occasion, Wardrobe Refresh, Holiday, Perfect Pair of Jeans.

Women's Personal Styling
Personal Styling

Need instant advice? Drop in to The Style Studio at any time. Or book an appointment that’s tailored to you. We can help with: Workwear, Special Occasion, Wardrobe Refresh, Holiday, Perfect Pair of Jeans.

The Beauty Society
The Beauty Society

Get hands on with the latest launches, enjoy an insider tour of our Beauty Department, or master a make-up technique at our new space in store. Whether you want to pop in with a quick question or book a one-to-one session, our Beauty Guides are here to help.

The Beauty Society
The Knowledge
The Beauty Society
The Beauty Society
The Beauty Society

It’s good to try something new

Men's Styling

AT THE MENSWEAR STYLE STUDIO

No pressure. No nonsense. No fuss. Our Style Advisors will do all the hard work. Just ask and we’ll get you started. Book one of our five signature appointments or just drop in and we can walk and talk.

Men's Styling

AT THE MENSWEAR STYLE STUDIO

Men's Styling

It’s good to try something new

No pressure. No nonsense. No fuss. Our Style Advisors will do all the hard work. Just ask and we’ll get you started. Book one of our five signature appointments or just drop in and we can walk and talk.

Let’s bring your home ideas to life

The World of Design
World of Design

BRING YOUR HOME IDEAS TO LIFE

Say hello to our Home Design Stylists, here to help with quick refreshes or complete makeovers. Create a moodboard to find your look or drop in for a free 15-minute design consultation. It’s free.

The World of Design

BRING YOUR HOME IDEAS TO LIFE

Say hello to our Home Design Stylists, here to help with quick refreshes or complete makeovers. Create a moodboard to find your look or drop in for a free 15-minute design consultation. It’s free.

Waitrose Cookery School

Enjoy product tastings at the Chef’s Table and join us for events and classes to expand your culinary credentials. From wine tasting to knife skills, we’ve a full menu to tempt you.

We can give you the basics that’ll take you from ‘can’t cook’ to ‘keen cook’ - or if you’re already confident in the kitchen, we’ll show you how to push your cooking to the next level.

Spend a morning, afternoon or evening with us and tap into trends like pan-Asian cooking or learn classic techniques like pasta and bread making. 

Our chefs love sharing their tips that turn good food into great food – and the shortcuts that take the stress out of entertaining. And naturally, you'll be cooking with quality ingredients from Waitrose & Partners.

Waitrose Cookery School
Waitrose Cookery School
Waitrose Cookery School

The Download
The Download

FIND YOUR BEST TECH. GET THE MOST OUT OF IT.

Daily tech talks and new launches. All your questions answered.

The Download

Leckford Farm Shop

Enjoy a taste of the countryside in the heart of the city. Here you’ll find food and drinks from our Leckford Estate, home to The Waitrose & Partners Farm in Hampshire, as well as experiences, events and an edited collection of gifts, plants and produce.

Enjoy a taste of the countryside in the heart of the city. Here you’ll find food and drinks from our Leckford Estate, home to The Waitrose & Partners Farm in Hampshire, as well as experiences, events and an edited collection of gifts, plants and produce.

Leckford Roof Garden
Leckford Roof Garden
Leckford Roof Garden

Customer services

SHOP LIKE A PRO

Choose our Personal Shopping service and one of our dedicated guides will take you straight to what you’re looking for. Or you can leave the shopping to the people who know the store best.

CALL AHEAD

Remembered something else? Just call and add it to your Click & Collect order. It’ll be ready to pick up when you get here.

HANDS-FREE SHOPPING

Do all the shopping you want, we’ll look after the bags. Drop your purchases at any till and pick them up them at Customer Collections and Shopping Services when you’re ready.

HOME OR HOTEL DROP

Shop with us today, have all your purchases delivered today. To your home or to your hotel. Just speak to a Partner to get started.

Speak to a Partner at The Experience Desk to get started.

DISCOVER OUR NEW MENU

For tasty hot meals, light snacks, mouth-watering cakes and refreshing drinks, ideal for all the family

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

The Beauty Society

The Beauty Society

Our impartial Beauty Guides will take you on a journey through our array of brands to find the product - or experience you’ve been searching for. Find out more

Floor 3

 

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Call: 023 8021 6310 ext 4275

Find our full list of services here

OTHER SERVICES

Gift List

Whatever the celebration, help friends and family mark it with a special gift

Floor 5

Lingerie Fitting

We'll help you find bras, shapewear and swimwear that's the perfect fit

Floor 3

The Place to Eat

Something for the whole family, with hot meals, snacks or just coffee and cake

Floor 3