HP 14S-dq1020na Laptop, Intel Core i3 Processor, 8GB RAM, 128GB SSD, 14" Full HD, Silver

Free upgrade to Windows 11 when available (see below for details*). The HP 14SS laptop has been created with a 10th generation Intel Core i3 processor, 8GB RAM, a 14” Full HD display and a 128GB solid state drive. This portable device will enable you to complete coursework, stream films and shows, and enjoy some casual gaming time.

Keep in contact
Thanks to its on-board TrueVision HD camera with integrated dual array digital microphone, this device, once connected to Wi-Fi, will let you to take part in video chats or virtual meetings, enabling the fun to come to you.

Intel Core i3
Intel’s 10th generation i3 processor gives you enough speed to get browsing, emailing and even a spot of work.

The i3-1005G1 processor in this model features 4MB of cache and 2 cores that can adjust their speed depending on the complexity of the task they are working on, from 1.20GHz to 3.40GHz.

What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.

A solid performer
Featuring 8GB of RAM, this computer has enough power for casual tasks like web browsing and word processing as well as more demanding jobs like complex spread sheets and image manipulation. You'll be able to run a healthy number of windows at once without any obvious lag or slowdown.

Solid State Drive
Solid State Drives (SSD) give you the capacity to store your documents and media, while ensuring quicker and reliable access to your files and programs. SSDs are far faster than regular hard drives and ingeniously, they don't use moving parts to work, which makes them far more dependable and also quieter.

Intel UHD graphics
Intel’s UHD graphics processing unit (GPU) will enable you to enjoy a number of classic older games, along with some casual (web-based) gaming. You may be able to run more modern titles with reduced effects and frame rates.

Great entertainment
Thanks to its 14”, Full HD screen, viewing your high-resolution photos, films and videos will be a pleasure. This device has been designed to convey immersive images, and thanks to built-in stereo speakers, will make for a great casual gaming and multimedia experience.

Connecting your other devices
The USB ports allow for fast data transfer, whilst the HDMI port enables the option for dual screen presentations. The SD card slot offers a convenient way to upload your photos and videos. Bluetooth can help to send data wirelessly between devices.

We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.

Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.

Find out more details and pricing for our tech support services.

*Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue in 2022. Specific timing will vary by device. Certain features require specific hardware. See https://www.microsoft.com/windows/windows-11-specifications for details.