Brother Max 3-in-1 Thermometer
Inaccurate, unreliable and dangerous
Was bought this as a present from my mum for my first child and I am so disappointed with this product. Used several times and never questioned its reliability (always saying her temp was fine, despite me feeling otherwise). Recently though my daughter was very unwell and the thermometer gave her a temp of 37.2, she was boiling, drowsy, unresponsive etc, ended up at out of hours doctors to be told off for not bringing her in sooner as her temp was 39.6.
I thought it must just be mine but having read the other reviews it would seem its a consistent problem. The concept is great but given that it doesn't do what it is supposed to do, it is totally useless. Would avoid.
02 April 2014
Inaccurate and unreliable
I agree with previous reviews. I have used this thermometer several times when my children have had temperatures and the thermometer always gives a normal temperature for the first 3 or 4 tests. Both my husband and I are doctors and know how to use correctly.
I have never written a review of a product before but my daughter currently has a temperature of 39.6 and this thermometer has just given me readings of 37 / 37.7 / 39 / 39.3 / 39.6 (readings taken every 10 seconds without moving the thermometer). I am concerned that someone using this thermometer could be falsely reassured by a normal temperature hence the review. This degree of error and unreliability is just not acceptable in a children's thermometer. I will never use again and feel I have wasted my money on this product.
29 November 2013
It is not reliable - don't buy it
So disappointed with this product. The readings are not reliable. There is at least half a degree, or more, difference between this thermometer and other brands, which is not what you want when it comes to your child's health.
I would recommend you do not buy this product. We are having to buy another brand instead.
25 November 2013
Very poor - do not buy
Having to purchase a different product (the Braun) as this does not give accurate readings (at least a degree lower than what it should be).
The product is not fit for purpose - and considering the importance of its purpose - must be regarded as dangerous.
How did it pass British standards? Would suggest John Lewis stop selling the product.
26 October 2013
Like others, we've now ditched this product and bought a Braun. My 11mth old daughter suddenly became drowsy - according to the Brother Max her temp was only 37.2, however my gut instinct said something was wrong. I gave her calpol and she saw a doctor an hour later - her temp an hour later (after calpol) was 38.7, so goodness knows how high it was when the Brother Max said it was 37.2....
26 March 2013
An excellent all round product. It was just as I would have wished
27 December 2012
Inaccurate & unreliable
Purchased for the arrival of our first child based on it's glowing accolades from various parenting organisations such as "Mother & Baby"
We've been disappointed having found it to be worryingly inaccurate and, more recently, unreliable in that it has failed completely giving permanent "Lo" readings in room mode (despite the central heating being on), and "Hi" readings when taking an ear or forehead reading of... thin air.
I'll be contacting John Lewis customer services for refund & replacement with an alternative unit.
Would not recommend this product at all.
07 December 2012
I purchased this product because our first baby is due to be born soon and we wanted an accurate and easy method of taking his temperature. I have been rather alarmed and very disappointed to discover the Brother Max thermometer is very inaccurate, both with ear temperatures (1-2 degrees inaccurate!) and room temperature.
I have re-read the instructions to ensure it is not something I am doing and always wait the minimum 10 seconds between ear readings, but have now lost all faith in this product. Fortunately, John Lewis has agreed to refund the item and I have ordered the Braun version instead which has much better online reviews.
21 November 2012