
Customer Services: 08456 049 049
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Whenever you come into our shop you’ll be served by an owner. We’re all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it’s our business.
Can't wait for delivery?
Why not try our free Click & collect service?
Simply place your order online by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.
0118 9575955
| Mon: | 9.30am - 6pm |
| (Bank holidays 9.30am - 6pm) | |
| Tues: | 9.30am - 6pm |
| Wed: | 9.30am - 6pm |
| Thurs: | 9.30am - 8pm |
| Fri: | 9.30am - 6pm |
| Sat: | 9am - 7pm |
| Sun: | 11am - 5pm (Browsing 10.30am - 11am) |
| May bank holiday | |
| Mon: | 9.30am - 6pm |
Still affectionately known as Heelas to the locals, it’s been part of the John Lewis Partnership since 1953. It was founded by John Heelas and his sons in 1854. Not only was it a thriving drapers, it even offered a ‘twenty-four hour’ funeral service and a ‘special services’ department which included unusual jobs such as redecorating old churches and beetle disinfestations!
One of the oldest shops in our portfolio - its façade dates back to the 1880s - it recently underwent a £20m refurbishment programme.
It's easy to get to John Lewis Reading.
By train
The shop can be seen from the station.
By car
Reading is accessible from junctions 10, 11 and 12 of the M4 and from junctions 3, 4, 5 and 6 of the M3. Alternative routes are the A4074 and the A4155.
Parking
John Lewis is opposite the Oracle shopping centre in Reading. The shopping centre has 2 internal car parks, Riverside and Holybrook, which are both within walking distance of John Lewis Reading. There is parking for 2,300 cars, with spaces for disabled drivers and those with small children.
Park and Ride
Reading offers 2 Park and Ride services: the Loddon Bridge Park and Ride is located next to the Showcase cinema between Winnersh and Earley, at the junction of the A329(M) motorway with the A329 Wokingham Road and the B3270 Lower Earley Way. There is also a Park and Ride service operating from the Madejski Stadium, close to the A33.
Help with parking
If you're looking for a car park space, don`t forget to check www.reading-travelinfo.co.uk for real-time availability and forecasts. It also provides public transport information. Additional car parking spaces are available at weekends for £4.50 all day at the Reading Station car park (access is from Vastern Road) and there are usually spaces at Garrard Street car park when other car parks are full. Check the variable message signs on approach roads for the latest information.
Customer collections
We have 2 Customer Collection points. You can come into the shop and visit our Customer Collection area on the Ground floor (this is conveniently accessed via Chain Street or Broad Street). Or, if you'd rather not to come into the city centre, you can visit our off-site Customer Collection point located in Mill Lane, just behind the Oracle Shopping centre. If coming by car, simply take the exit signposted A327 Aldershot, from the Oracle roundabout
You simply place your online order by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.
The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.
John Lewis
Mill Lane
Reading
RG1 2HT
We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:
Community Matters is a charitable giving scheme that runs throughout our shops.
Every 3 months each shop selects 3 community groups to help. Customers are then directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they'd like to support.
Each shop has £3000 to donate which will be split between the charities according to the proportion of the vote they've received from customers. This means that if a charity receives 31% of the votes, it'll receive a £930 donation.
Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.
The Community Matters boxes will be located in catering areas of each shop. Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.
Organisations eligible for Community Matters include charities, schools and relevant community groups. Partners will look at the requests that are submitted and choose 3 organisations to support for the following 3 months. Organisations that would like to be considered for Community Matters should visit their local John Lewis to pick up a nomination form.