John Lewis & Partners, Bluewater
Address
Greenhithe Kent DA9 9SA
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 01322 624 123Opening hours this week
- Mon*
- 10:00 - 20:00
- Tues
- 10:00 - 20:00
- Wed
- 10:00 - 20:00
- Thurs
- 10:00 - 20:00
- Fri
- 10:00 - 20:00
- Sat
- 10:00 - 20:00
- Sun**
- 11:00 - 17:00
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
John Lewis & Partners Bluewater
John Lewis & Partners, Bluewater offers four floors of the best in fashion, beauty, home, giftware, technology (including Apple products) and electrical items, plus a Foodhall from Waitrose. Catering facilities include The Place to Eat, Ori Caffè and Foodhall Wine Bar.
Explore some of our in-store services
All Things Baby
Level 1
Personal Styling
Level 1
Home Design
Ground Level
Made to Measure - Curtains and Blinds
Ground Level
Fitted Kitchens
Basement
The Floor Room
Ground
There's more to discover
Opticians
Level 1
Clarins Spa
Ground Level
Randox Health
Level 1
Ori Caffè
Ground Level
Elemis Spa
Level 1
Benefit Brow Bar
Level 1
Brands we love in Bluewater
Store guide
Basement
Departments
Clothes Care
Electrical Appliances
Home Storage
Kitchenware
Fitted Kitchens
Waitrose & Partners Foodhall
Services
Dry Cleaning Service
Parents' Room
Patisserie
Wine Bar
Toilets (wheelchair accessible)
Waitrose & Partners Foodhall
Waitrose Entertaining
Ground Level
Departments
Bathroom Accessories
Bed & Bath Linen
Blinds & Curtains
China
Christmas Shop (Seasonal)
Decorative Home Accessories
Furnishing Fabrics & Cushions
Garden Furniture & Gardening (Seasonal)
Gifts/Candles/Gift Food
Glass and Cutlery
Haberdashery/Crafts
Home Decorating
Lighting
Pictures, Frames & Mirrors
Rugs
Table Linen/Silverware
Stationery & Greetings Cards
Services
Clarins Skin Spa
Customer Collections
Gift Wrapping Service
Home Design Service
Ori Caffè
The Experience Desk
The Floor Room
Level 1
Departments
Baby & Childrenswear
Beauty & Toiletries
Handbags/Hats
Hoisery
Jewellery & Watches
Lingerie, Nightwear & Swimwear
Nursery Furniture/ Prams / Car Seats
Schoolwear & Children's Shoes
Sunglasses
Women's Accessories & Shoes
Women's Fashion/Shoes
Services
Beauty Bar by Clarins
Benefit Brow Bar
Bureau de Change
Childrens Shoe Fitting Service
Customer Service & Lost Property
Elemis SpaPod
Lingerie Advice
Nursery Advice
Opticians
Parents’ Room
Personal Styling (women)
Randox Health
The Place to Eat
The Style Studio
Toilets (wheelchair accessible)
Level 2
Departments
Apple
Audio, TV & Technology
Beds & Bedroom Furniture
Cameras
Furniture
Luggage/Travel
Men's Fashion/Shoes
Sports
Toys & Children's Books
Services
Personal Styling (men)
Technical Support
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
THE EXPERIENCE DESK
The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.
Call: 01322 422989
Find our full list of services here
OTHER SERVICES
Lingerie Fitting
We'll help you find bras, shapewear and swimwear that's the perfect fit
Floor 1
TV & Home Cinema Installations
Buy a TV from us and our services include installation, wall mounting and home cinema set-up
Floor 2
Fitted Bathrooms
Create your bathroom sanctuary with the best use of space
Ground Floor
* Bank Holiday Hours: 10:00 to 19:00
** Browsing from 10:30