Fitbit Flex Wireless Activity and Sleep Tracking Wristband
poor battery and JLP service
Bought the fitbit flex back in August, and it has been a great little motivator. The battery was never fantastic, and lasted 2 days tops. Recently, I was emailed during my second day (lunchtime) without charging, that I had very little power left, and to charge the fitbit immediately. Since then, the battery barely lasts a day, so recording my sleep is now not possible, as I charge it overnight.
Contacted JLP about a replacement, and was told to take into a store (not really convenient), to have it checked out, and see if it was repairable. This is not what I expected, nor experienced by the usually impeccable John Lewis Customer service. I was told it could take upto 2 weeks to either repair or replace. Overall, not very happy, and will go instore and ask for full refund.
01 November 2014
Fun with feel good factor
My husband had one so I thought I had better join in!
30 September 2014
Excellent product - recommended
I bought this as a treat in my summer-holidays and I have prospered from buying this Fitbit. It is a absolute must have if your wanting to lose weight or simply just to know your personal stats. I definitely recommend this and lots of people in our school have got them and they recommend them to. Good christmas present. I bought these for 2 of my boyfriends and they love them!!! (and we wore them to hollywood!)
16 September 2014
It's great... Easy to wear, easy to use and a very good motivator
20 August 2014
I love this tracker. It has so much going for it that I can't do anything else but recommend it.
Fitbit have also nailed it with the accompanying smartphone app and website.
The Flex itself is subtle, secure and swimproof. I also love the fact I can take the sensor (it's tiny!) out of the wristband and pop it in my pocket if I want - something I do at work.
It accurately records steps (I've tested it against a number of different step trackers) and is a brilliant sleep tracker. If you forget to activate the sleep mode (or fall asleep beforehand), just go to the app or website and add the time period of your sleep; Fitbit calculates your sleep pattern anyway based on your movement.
The battery life is good (I get around 5-6 days out of it) and the three-or-so-hours charging time doesn't really impact on recording your activity. I would probably prefer a longer time between charges, but I'm just being picky.
The accompanying website is fabulous and allows you to connect to numerous other services to sync activity and calorie data.
The smartphone app (I have the iOS version) is just brilliant. If you don't have a Flex, this app is a really good indicator of how the Flex works and how FitBit records your activity. If you have an iPhone 5S with the M7 chip, then it will also track your steps accurately. It's free to use (and it's free to have an account with Fitbit), so if you're thinking of buying a Flex then download the app. Some of the functions are missing, but it's a great advert for Fitbit and their trackers. the latest update even allows you to record runs and walks.
The app links with the Flex by Bluetooth Low Energy. Saying that, you don't need to have the Bluetooth switched on all the time, just switch it on to sync your data. the Flex also comes with a USB dongle to wireless connect every 15 minutes if you are within range.
So what don't I like about the Flex? Nothing.
19 August 2014
Disappointing in some respects...
The good thing about this product is that it is motivational and the analysis that comes from Fitbit after I have 'synced' using the supplied dongle and my computer is interesting although the criteria for, e.g., the 'Very Active Minutes', is not clear. I think that it is inaccurate to say that this device is an 'activity monitor' - cycling seven miles on my static exercise bike scarcely registers so the flex is really just a step counter. The wristband is really bad as after a few weeks of use it is showing signs of splitting. I am going to order a replacement but not a Fitbit one, partly because of the high price and partly because of its unsatisfactory nature. #Amazon sell much cheaper alternatives which get decent reviews.# The Flex came with two wristbands but the second is not useable by an adult - I have very small wrists for a man. I also have a Digi-Walker pedometer #obtainable for a very reasonable price# which was supplied to me as part of a research project I am participating in which gives broadly similar results to the Fitbit but both devices for reasons I don't understand give anomalous results on odd days. #The Digi-Walker doesn't link to a computer to give analysis of the results.#
11 August 2014
Great integration with phone and apps
I did a lot of research into fitness bands before settling for the Fitbit - mainly because it works with my phone (Galaxy S4) and can connect to some of the apps I use to monitor fitness and food (MapMyRun and My Fitness Pal). These things work together to bring me a large amount of data that I can then analyze to work out my performance during the day and over a whole week. However, for anyone that has a non-compatible phone or perhaps doesn't use these (or similar) apps, the data may be less interesting.
I have found the Fitbit very easy to set up and use, very motivating in terms of helping me reach my goals and even the dashboard is very attractive to look at! Overall this has been a great buy and I would recommend it.
05 August 2014
I have really enjoyed using the Fitbit for the last 4 weeks. Unfortunately, just as described by other reviewers, the strap has just split in two. It's clearly a major fault in the design and manufacturing. Sadly, this product is a huge waste of money.
31 July 2014