Our Services
SERVICES AND EXPERIENCES
Expert advice and inspiration, whenever you need it
We’re pleased to offer the services you know and love both in-store and virtually, so you can access expert advice wherever you are and however you choose.
Following the government’s announcement, our shops are temporarily closed.
You can now get our expert advice from the comfort of your home by booking a virtual appointment.
PERSONAL STYLING
Our expert stylists are on hand to help you look and feel great. We offer free fashion advice with no minimum spend or obligation to buy.
Find out more about women’s personal styling
Find out more about men’s personal styling
MEASURING UP
From curtain fitting to choosing a carpet or flooring, our experts will answer your questions and guide you through the options.
HOME STYLING
Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.
SLEEP WELLNESS ADVICE
Find exactly what you’re looking for anywhere, anytime with the help of one of our expert Personal Shoppers.
FITTED KITCHENS
We're with you at every stage of your new kitchen project. Book a free consultation to discuss your options, then we can design, plan and fit.
FITTED BATHROOMS
We'll design a well-planned sanctuary that makes the best use of your space; we're here to help from start to finish.
Fitted Kitchens, Bathrooms and Bedrooms
Fitted Kitchens
We're with you at every stage of your new kitchen project. Book a free consultation to discuss your options, then we can design, plan and fit.
Fitted Bathrooms
We'll design a well-planned sanctuary that makes the best use of your space; we're here to help from start to finish.
Fitted Bedrooms
We'll plan a relaxing environment combined with a room that makes best use of your available space for furniture and storage.
Furnishing Design Services
Design your own Furnishings
Our customisation services give you the freedom to create furniture that's just what you're looking for
Furnishing after sales services
OTHER FURNITURE SERVICES
BARBECUE ASSEMBLY
WHAT IS IT?
We'll assemble your new barbecue before we deliver it so that you can start cooking straight away.
NEED TO KNOW
- The charge for this service is £40
- Please check the product page to see if the service is available on your chosen barbecue
- Please make sure we can access the location for the barbecue when we deliver
- You'll need to attach a gas bottle or add charcoal yourself
- Sorry, we can't offer disposal for barbecues
View Barbecues buying guide
LIGHTING
WHAT CAN I GET?
Installation
When you buy lighting in our shops, our trained team can install wall, ceiling or outdoor lights to an existing safe wiring point, on domestic premises. They'll check the polarity and earthing of the required circuit.
Disposal
Not available for lighting. Please recycle CFL and LED bulbs at your nearest recycling bank (opens in a new window; please note we can't be responsible for the content of external websites).
BEFORE YOU BUY THE SERVICE:
- Make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them
- If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating
- The higher the rating, the more protected it is, and for outdoor or bathroom lighting you need a minimum IP44 rating
- The lighting installation service excludes recessed lights or anything over 10' high, as well as commercial properties
Before we deliver
- For safety we'll need to switch off the mains power at the consumer board; this may mean you need to reset timers and so on once we've finished the work
- We're also not liable for products on other circuits that fail to work once power is reconnected
- We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers
Prices
Installation
First light - £59
Each additional light - £45
Disposal
Not available for lighting products
Flooring & Window services
Made to Measure Curtains & Blinds
We'll measure up your windows for free and make curtains and blinds to your exact specifications from out huge fabric range. We offer a fitting service too.
Made to Measure Tracks & Poles
If you have an awkward window shape or want a more individual finish for your track or pole, we offer free home visits and quotes, and a fitting service.
Specialist Made to Measure Blinds & Awnings
Vertical, skylight, conservatory - blinds for every kind of window, and awnings for outdoors. Partners in store can advise and offer you a free at-home estimate and design appointment
Flooring Estimating & Fitting
Choose your flooring, then we can advise on accessories and estimate the total cost both to supply and to fit. We'll manage your project from start to finish.
Fashion services
Personal Styling for Women
Style confidence sorted. Our expert stylists are on hand to help you look and feel great. We offer free fashion advice, with no minimum spend or obligation to buy.
Personal Styling for Men
Style made simple, for a wardrobe you can count on. Our Personal Stylists in selected Menswear departments will work closely with you to find formal or casual clothing options that are just right
Beauty services
The Beauty Society
Our impartial Beauty Guides in our Cambridge, Cardiff, Leeds and Southampton shops will take you on a journey through our array of brands to find the product - or experience you’ve been searching for
BEAUTYCYCLE
Recycle your old beauty products, and enjoy £5 off your next beauty purchase, with our exclusive my John Lewis reward
John Lewis Opticians
John Lewis Opticians
From having your eye test to discovering the perfect frames, we offer the personal advice, latest ranges and specialist attention your eyes deserve. In selected shops.
Eye tests
Our eye tests cost £25, redeemable when you buy glasses from us
Children's Eye Tests
Children under 16 qualify for a free NHS-funded eye test and an NHS optical voucher for glasses
Baby & Child services
Car Seat Fitting Demonstration
From bringing your newborn baby home to exploring with your toddler, when travelling by car it’s vital you use the right infant carrier, car or booster seat.
Children's Shoe Fitting
Checking whether your child needs new shoes is important in maintaining the health of growing feet. We can measure up, and help you find perfectly-fitting shoes.
Electrical & Technology services
Home appliance installation & recycling
Technology Installation & Support
Our specialist shop Partners can help set up with your new device, or support with existing devices to keep them running smoothly. We offer at-home options for our PC set-up and support services
Financial services
Home Interest Free Credit
Electrical Interest Free Credit
Nursery Interest Free Credit
Spend over £1,000 on nursery products (including prams, pushchairs and car seats), and spread the cost with Interest Free Credit. 0% APR representative. Deposit required. Subject to status and affordability; terms and conditions apply
Fitted furniture plan for kitchens & bathrooms
We'll help you plan your perfect kitchen or bathroom, with a payment plan to spread the cost. 2.9 - 3.6% APR representative, depending on amount borrowed. Deposit required. Subject to status and affordability; terms and conditions apply.
Protect Plus
Repair and protection plans on large appliances, and accidental damage insurance for technology products you buy from us
Partnership Card
Earn points on everything you spend using the card. 18.9% APR representative variable. Subject to status. Minimum spend applies.
Foreign Currency
We price match our rates every day. We have Bureaux de Change in most of our shops, with the same great rates and 0% commission online or in store
John Lewis Insurance
Protect the things you love. Insurance for your home and contents, your car, your pet, or even a wedding or a special event
John Lewis for business
Whether you want to fit out your workplace, buy furniture and electricals in bulk, or provide perfect gifts for clients and employees
