Welcome to John Lewis

Whenever you come into our shop you’ll be served by an owner. We’re all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it’s our business.

Can't wait for delivery?
Why not try our free Click & collect service?

Simply place your order online by 8pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.


Shop info

  • Address

    John Lewis at home
    Unit 3
    Greyhound Retail Park
    Greyhound Road
    CH1 4QG


    01244 393 880*

    *Call charges will depend on your telephone provider. Please check with your operator for exact charges.

  • Opening hours

    Mon:  9am - 7pm
    (Bank holidays 10am - 6pm)
    Tues:  9am - 7pm
    Wed:  9am -7pm
    Thurs:  9am -7pm
    Fri:  9am - 7pm
    Sat:  9am - 7pm
    Sun:  11am - 5pm (browsing 10.30am - 11am)

  • About John Lewis at home, Chester

    Chester was the 5th John Lewis ‘at home’ shop to open, and the first in the north west. It opened its doors in October 2011. At just 38,000 square foot it still packs in a regular assortment of homewares and electrical goods, along with some popular services seen in our larger shops, namely a made-to-measure furnishings service, a wedding Gift List and a ‘rug wall’. 

How to find us

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John Lewis at home Chester is on the Greyhound Retail Park just off the A548 Sealand Road. We have 204 free parking spaces as well as plenty of further parking in the rest of the retail park.


Click & collect

Map of Chester

Can’t wait for delivery? Why not try our FREE Click & collect service?

You simply place your online order by 8pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.

News and community information

Bringing skills to life

Bringing Skills to Life is about allowing pupils to explore, imagine and create

Through this education programme we aim to inspire children and develop their
imagination and practical skills for life.


Giving old sofas a new life

We'll collect and re-use your old sofa when you purchase a new sofa from us. Find out more.

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups
  • We aim to give at least 1% of pre-tax profits to community initiatives
  • We will continue to seek out projects that make a positive lasting impact and reach as many local people as possible

If you’d like to nominate a good cause for Community Matters please complete the nomination form and take it to the Customer Services department.

The charities we’re supporting from August 2014 – October 2014 are:

- Barnardo's

- Hope House Children's Hospice

- Marie Curie Cancer Care


Community news

Community Matters donation

Our Branch Operations Partner, Laura Martin, visited the local hospital to donate a Community Matters cheque to the Babygrow Appeal which has been set up to raise money for a new Neonatal Unit.

The appeal is well known in the city and our customers took the opportunity to vote for it through the Community Matters scheme, raising just under £900 for the cause.

Would you like to help us support Barnardo’s?

To make a donation to Barnardo’s, our 150th anniversary charity, and help support
those UK children who need it most, please text JL [Enter your local shop name] to:

  • 70300 to donate £3
  • 70500 to donate £5
  • 70100 to donate £10