Facilities & Services at John Lewis Welwyn

Baby Feeding and Changing Room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents` Room, which you'll find on the First floor, by the Childrenswear department, away from the busy shopfloor. In it we have:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

Click & collect Welwyn

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch (please note: Customer Collections opens 11am on Sunday, this is 30 minutes after the main shop opens).

Note: this service is available on selected items. Please check individual product pages for details.

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The Place to Eat

The Place to Eat

Sample our delicious seasonal menu which offers hot meals, light snacks, mouth-watering cakes and refreshing drinks. Set in a relaxing environment,it’s family-friendly and provides the perfect opportunity to rest and refuel.

Children’s meal bag

A balanced meal for your child providing a source of calcium, at least one portion of fruit and veg and no added refined sugars (includes products containing naturally-occurring fruit or milk sugars)

 

Services for disabled customers

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Export

Export

Export department

Telephone: +44 (0)1707 323456
Fax:+44 (0)1707 384700

Parking

John Lewis Parking

Our extensive car park has plenty of spaces, all week long

  • Up to 2 hours: £1.50
  • 2 to 3 hours: £2.50
  • 3 to 4 hours: £3.50
  • 4 to 5 hours: £4.50
  • 5 hours or more: £10.00
  • Sundays and bank holiday: £1
 
 

John Lewis Bureaux de change

John Lewis Bureaux de change

Visit our bureau de change, located in our Customer Services department, to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.

Services available in all our shops

Book online for services marked * - just follow the link

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Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Gift services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Baby and Child Services

Baby & Child services

Installation and Disposal Services

Installation and Disposal Services

Unique services at John Lewis Welwyn

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Considering a new carpet?

Considering a new carpet?


We offer an at home consultation where you can choose from a selection of carpet samples and have an estimate produced at the same time.

For more information, please ask one of our Partners.

Fashion alteration service

Fashion alteration service

We offer an extensive fashion alteration service, including, trouser, coat, sleeve and skirt shortening; replacement zips; even specialist mastectomy adjustments for lingerie.

The alteration service is available for the first 6 months following your purchase. Call 01707 323456 extension 4641 for more information.

Kuoni

Kuoni

Book your dream holiday with the travel experts.

Kuoni Personal Travel Experts are passionate about travel, taking the time to listen to your ideas and inspire you with honest and personal recommendations.

Find out more

John Lewis Opticians

John Lewis Opticians

 

Your eyes are precious, and we'll help you look after them. From discovering the perfect frames, to having your eye test, at John Lewis Opticians you'll find the personal advice, latest ranges and specialist attention your eyes deserve.

We offer a £25 eye test, and walk-in appointments are available each day. If you'd prefer to plan ahead, please book here or call 01707 325838.